80
ZoomBrowser EX Operation
?
Cannot download still images
➜
The camcorder it not set to the correct mode.
Turn the POWER switch to PLAY (VCR) and move the TAPE/CARD switch to
CARD.
➜
The camcorder is not set to the correct USB connection mode.
Open the menu and select [SYSTEM]. Select [USB CONNECT], set it to
[STANDARD] and close the menu.
?
Cannot download MPEG-4 movies.
➜
The camcorder is not set to the MPEG-4 Movie playback mode.
Turn the POWER switch to PLAY (VCR) and move the TAPE/CARD switch to
CARD. Press the CARD STILL/MOVIE button to display the MPEG-4 movie
playback mode.
➜
MPEG4 movies cannot be downloaded with ZoomBrowser EX.
See
Downloading MPEG-4 Movies to a Computer
(
38).
?
Image files or folders do not appear in ZoomBrowser EX.
➜
Images of folders shown in ZoomBrowser EX and the actual file
contents may be different when an image file has been moved or
copied using Windows functions or edited with a separate program.
Click the [View] menu and select [Refresh Current Folder].
Driver Installation
?
Cannot install the TWAIN Driver/WIA Driver correctly.
➜
Does the system have a built-in USB port and did it come with
Windows 98 (First or Second Edition), Windows Me or Windows 2000
preinstalled?
➜
Camcorder is not correctly connected to the computer.
Read
Connecting the Camcorder to a Computer
(
24) and check the
connection.
Ensure that you are using the correct cable and that its connectors are in
good shape.
➜
Are you using the power adapter to power the camcorder?
➜
If the problem is not mentioned above, the TWAIN Driver/WIA Driver
may not have been recognized by Windows.
Uninstall (
76) and reinstall (
17) the driver.
Troubleshooting