Canon P 400 Service Manual Download

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Installing system software

This chapter provides information about how to install system software.

imagePRESS Server

is shipped with system software preinstalled in the storage device.

A re-installation of the system software will be required if:

• You have replaced the storage device.
• Restoring the system from backup images did not solve the problem you are troubleshooting.
• You are installing a more recent version.

System software installation reminders

Keep in mind the following when installing system software:

Compatibility:

The latest user software must be installed onto all computers that print to the

imagePRESS Server

Using incompatible versions of the system and user software may result in system problems.

Backup/Restore Settings:

All Setup configurations, as well as all custom files stored on the HDD, are deleted when you install system software. Always
save the current

imagePRESS Server

settings before you install system software. After the installation is complete, restore

the settings that you saved earlier.
The saved settings file contains the following: Setup configurations (except for Server Name and Date/Time), and custom
color profiles saved on the HDD.

Configuration:

When upgrading or reinstalling the system software, make sure to print the Configuration pages before installing any software
(for instructions, see

“Printing imagePRESS Server pages” on page 12

). The Setup configurations are lost when you install

system software.

Static IP address:

If the

imagePRESS Server

requires a static IP address (for example, in a non-DHCP network environment), be aware that

the previous IP address configuration is deleted when system software is reinstalled.
To reconfigure a static IP address (if applicable), work with the network administrator.

Fonts:

Installing system software deletes all fonts that the customer has installed on the

imagePRESS Server

. Only resident fonts

are restored during system software installation. Use Command WorkStation to reinstall additional fonts.
To determine which additional fonts were downloaded to the

imagePRESS Server

, ask the site administrator to print the

Font List before you format the HDD and again after you complete the system software installation. Any fonts not listed after
installation must be reinstalled.

Jobs:

All jobs in all print queues and all jobs archived locally on the

imagePRESS Server

HDD are deleted when you install system

software. To save jobs, ask the site administrator to archive them to a location on the network, so that the jobs can be imported
back into the

imagePRESS Server

queue after system software installation. For more information, see Command

WorkStation Help.

FreeForm masters:

All FreeForm master jobs are deleted when you install system software. To save FreeForm master jobs, ask the site
administrator to archive them to a location on the network, so that the jobs can be imported back into the

imagePRESS Server

queue after system software installation. For more information, see Command WorkStation Help.

Paper Catalog:

Before you reinstall system software, make sure to back up the Paper Catalog database in Command WorkStation and import
it after system software installation.

Managing the Paper Catalog database

Before you reinstall system software, you must back up the existing Paper Catalog database by exporting it to a remote location.
You can choose to export all entries in the database or a subset. Exported databases are saved as .xml files and can be imported
back into Paper Catalog after system software installation.

4. INSTALLING SYSTEM SOFTWARE