Scanner Does Not Work after Upgrading Windows
Check: Disconnect the USB cable, then uninstall (delete) and
reinstall MP Drivers and IJ Scan Utility.
•
Step 1: Uninstall MP Drivers.
Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the
Online Manual
for how to delete MP Drivers.
•
Step 2: Uninstall IJ Scan Utility.
•
Windows 8:
1.
Click the
Settings
charm >
Control Panel
>
Programs
>
Uninstall a
program
.
2.
Double-click
Canon IJ Scan Utility
.
3.
When a confirmation appears, click
Yes
.
4.
When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
Note
In Windows 8, a confirmation/warning dialog box may appear when
installing, uninstalling, or starting up software.
This dialog box appears when administrative rights are required to perform
a task.
If you are logged on to an administrator account, follow the on-screen
instructions.
•
Windows 7 / Windows Vista:
1.
From the
Start
menu, select
Control Panel
>
Programs
>
Uninstall a
program
.
2.
Double-click
Canon IJ Scan Utility
.
3.
When a confirmation appears, click
Yes
.
4.
When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
68
Summary of Contents for Pixma MG3500 Series
Page 1: ...MG3500 series Online Manual Scanning English ...
Page 11: ...Scanning with Favorite Settings 11 ...
Page 84: ...Related Topic Basic Mode Tab 84 ...
Page 87: ...Related Topic Advanced Mode Tab 87 ...
Page 182: ...MG3500 series Online Manual Troubleshooting English ...
Page 219: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 38 ...
Page 273: ...About Errors Messages Displayed If an Error Occurs A Message Is Displayed 92 ...
Page 300: ...1202 Cause The paper output cover is open Action Close the paper output cover 119 ...
Page 335: ...5B02 Cause Printer error has occurred Action Contact the service center 154 ...
Page 336: ...5B03 Cause Printer error has occurred Action Contact the service center 155 ...
Page 337: ...5B04 Cause Printer error has occurred Action Contact the service center 156 ...
Page 338: ...5B05 Cause Printer error has occurred Action Contact the service center 157 ...
Page 339: ...5B12 Cause Printer error has occurred Action Contact the service center 158 ...
Page 340: ...5B13 Cause Printer error has occurred Action Contact the service center 159 ...
Page 341: ...5B14 Cause Printer error has occurred Action Contact the service center 160 ...
Page 342: ...5B15 Cause Printer error has occurred Action Contact the service center 161 ...
Page 367: ...MG3500 series Online Manual Printing Copying English ...
Page 408: ...Related Topics Registering a Stamp Registering Image Data to be Used as a Background 42 ...
Page 416: ...3 Complete the setup Click OK then it returns to Stamp Background dialog box 50 ...
Page 435: ...Adjusting Colors with the Printer Driver Printing with ICC Profiles 69 ...
Page 467: ...In such cases take the appropriate action as described 101 ...
Page 516: ...Related Features Reducing the Machine Noise Changing the Machine Operation Mode 150 ...
Page 553: ...Specifications 220 ...
Page 594: ...Safety Guide Safety Precautions Regulatory and Safety Information 47 ...
Page 599: ...Main Components and Basic Operations Main Components About the Power Supply of the Machine 52 ...
Page 600: ...Main Components Front View Rear View Inside View Operation Panel 53 ...
Page 612: ...Loading Paper Originals Loading Paper Loading Originals 65 ...
Page 625: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 78 ...
Page 635: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 88 ...
Page 670: ...Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper 123 ...
Page 686: ...Information about Network Connection Useful Information about Network Connection 139 ...
Page 732: ...5 Delete Deletes the selected IP address from the list 185 ...