Check9
Make sure that the channel set to the access point is valid to communicate
with the computer, confirmed in Check 8.
If not, change the channel set to the access point.
Check10
Make sure that the firewall of the security software is disabled.
If the firewall function of your security software is turned on, a message may appear warning that Canon
software is attempting to access the network. If the warning message appears, set the security software to
always allow access.
If using any programs that switch the network environment, check their settings. Some programs will enable a
firewall by default.
Check11
When using a router, connect the printer and computer to the LAN side
(same network segment).
If the problem is not resolved, perform setup with the Setup CD-ROM or perform it according to the
instructions on our website.
•
For placement:
Make sure that there is no barrier or obstacle between the access point and the machine.
Cannot Print or Scan from a Computer Connected to the Network
Check1
Make sure that the network settings of the computer are correct.
For the procedures to set up the computer, refer to the instruction manual of your computer or contact its
manufacturer.
Check2
If the MP Drivers are not installed, install the MP Drivers.
Install the MP Drivers with the Setup CD-ROM or install them from our website.
Check3
Make sure that access control is not set to the access point.
For the procedures to connect an access point and set it up, refer to the instruction manual of your access
point or contact its manufacturer.
Note
• To check the MAC address or the IP address of the computer, see
Checking the IP Address or the MAC
.
11
Summary of Contents for Pixma MG3550
Page 1: ...MG3500 series Online Manual Scanning English...
Page 11: ...Scanning with Favorite Settings 11...
Page 84: ...Related Topic Basic Mode Tab 84...
Page 87: ...Related Topic Advanced Mode Tab 87...
Page 182: ...MG3500 series Online Manual Troubleshooting English...
Page 219: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 38...
Page 273: ...About Errors Messages Displayed If an Error Occurs A Message Is Displayed 92...
Page 300: ...1202 Cause The paper output cover is open Action Close the paper output cover 119...
Page 335: ...5B02 Cause Printer error has occurred Action Contact the service center 154...
Page 336: ...5B03 Cause Printer error has occurred Action Contact the service center 155...
Page 337: ...5B04 Cause Printer error has occurred Action Contact the service center 156...
Page 338: ...5B05 Cause Printer error has occurred Action Contact the service center 157...
Page 339: ...5B12 Cause Printer error has occurred Action Contact the service center 158...
Page 340: ...5B13 Cause Printer error has occurred Action Contact the service center 159...
Page 341: ...5B14 Cause Printer error has occurred Action Contact the service center 160...
Page 342: ...5B15 Cause Printer error has occurred Action Contact the service center 161...
Page 367: ...MG3500 series Online Manual Printing Copying English...
Page 408: ...Related Topics Registering a Stamp Registering Image Data to be Used as a Background 42...
Page 416: ...3 Complete the setup Click OK then it returns to Stamp Background dialog box 50...
Page 435: ...Adjusting Colors with the Printer Driver Printing with ICC Profiles 69...
Page 467: ...In such cases take the appropriate action as described 101...
Page 516: ...Related Features Reducing the Machine Noise Changing the Machine Operation Mode 150...
Page 553: ...Specifications 220...
Page 594: ...Safety Guide Safety Precautions Regulatory and Safety Information 47...
Page 599: ...Main Components and Basic Operations Main Components About the Power Supply of the Machine 52...
Page 600: ...Main Components Front View Rear View Inside View Operation Panel 53...
Page 612: ...Loading Paper Originals Loading Paper Loading Originals 65...
Page 625: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 78...
Page 635: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 88...
Page 670: ...Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper 123...
Page 686: ...Information about Network Connection Useful Information about Network Connection 139...
Page 732: ...5 Delete Deletes the selected IP address from the list 185...