Cannot Print/Scan from Smartphone/Tablet
If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the machine.
Check the cause of your problem according to the connection method.
Cannot Communicate with Machine over Wireless LAN
Cannot Communicate with Machine while It Is in Access Point Mode
Note
• For problems on printing with other connection methods or more on performing settings of each
connection method:
Printing with Google Cloud Print
Printing from an AirPrint-enabled Printer with iOS Device
Cannot Communicate with Machine over Wireless LAN
If your smartphone/tablet cannot communicate with the machine, check the following.
Check1
Make sure machine is turned on.
Check2
Is Wi-Fi lamp of machine lit?
If the
Wi-Fi
lamp is off, the wireless LAN is disabled. Follow the procedure below to enable the wireless LAN.
1. Press and hold
Wi-Fi
button, and then release button when
ON
lamp flashes.
2. Press
Color
button,
Black
button, and then
Wi-Fi
button in this order.
When the
ON
lamp changed from flashing to lit and the
Wi-Fi
lamp lights up, the wireless LAN is
enabled.
Check3
Are network settings of machine identical with those of wireless router?
Make sure the network settings of the machine (e.g. wireless router name, SSID, network key, etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the machine, print out the network setting information.
If the network settings of the machine are not identical with those of the wireless router, change the network
settings of the machine to match with those of the wireless router using IJ Network Tool.
Check4
Are network settings of your smartphone/tablet identical with those of wireless
router?
Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)
are identical with those of the wireless router.
503
Summary of Contents for PIXMA MG3660
Page 23: ...Using the Machine Printing Photos from a Computer Copying Originals 23...
Page 27: ...My Image Garden Guide Mac OS 27...
Page 30: ...Note For details on copy features see Copying 30...
Page 115: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 115...
Page 128: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking Ink Status 128...
Page 168: ...Safety Safety Precautions Regulatory Information 168...
Page 173: ...Main Components and Their Use Main Components Power Supply 173...
Page 174: ...Main Components Front View Rear View Inside View Operation Panel 174...
Page 197: ...Changing Settings from Operation Panel Quiet setting Turning on off Machine Automatically 197...
Page 202: ...Network Connection Network Connection Tips 202...
Page 216: ...Changing Settings in Direct Connection 4 Help menu Instructions Displays this guide 216...
Page 224: ...Note This machine supports WPA WPA2 PSK WPA WPA2 Personal and WPA2 PSK WPA2 Personal 224...
Page 234: ...Network Communication Tips Using Card Slot over Network Technical Terms Restrictions 234...
Page 262: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 262...
Page 292: ...Related Topics Cleaning Inside the Printer Changing the Printer Operation Mode 292...
Page 299: ...Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 299...
Page 303: ...Adjusting Brightness Adjusting Intensity Adjusting Contrast 303...
Page 338: ...Printing Using Canon Application Software My Image Garden Guide Easy PhotoPrint Guide 338...
Page 414: ...Defaults You can restore the settings in the displayed screen to the default settings 414...
Page 424: ...Defaults You can restore the settings in the displayed screen to the default settings 424...
Page 459: ...Scanning Tips Resolution Data Formats 459...
Page 478: ...Note For Windows you can use the Setup CD ROM to redo setup 478...
Page 512: ...Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors 512...
Page 586: ...For paper jam support codes see also List of Support Code for Error Paper Jams 586...
Page 602: ...1202 Cause Paper output cover is open What to Do Close the paper output cover 602...