Scanner Does Not Work after Upgrading Windows
Check
Disconnect the USB cable, then uninstall (delete) and reinstall MP Drivers and IJ
Scan Utility.
Step 1: Uninstall MP Drivers.
Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the
Online Manual
for how to
delete MP Drivers.
Step 2: Uninstall IJ Scan Utility.
•
Windows 8.1/Windows 8:
1. Click the
Settings
charm >
Control Panel
>
Programs
>
Programs and Features
.
2. Double-click
Canon IJ Scan Utility
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
Note
• In Windows 8.1 and Windows 8, a confirmation/warning dialog box may appear when installing,
uninstalling, or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
•
Windows 7/Windows Vista:
1. From the
Start
menu, select
Control Panel
>
Programs
>
Programs and Features
.
2. Double-click
Canon IJ Scan Utility
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
Note
• In Windows 7 and Windows Vista, a confirmation/warning dialog box may appear when installing,
uninstalling, or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
•
Windows XP:
1. From the
Start
menu, select
Control Panel
>
Add or Remove Programs
.
2. Select
Canon IJ Scan Utility
, then click
Change/Remove
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
913
Summary of Contents for Pixma MG6821
Page 27: ...Using the Machine Printing Photos from a Computer Copying Originals Printing Photos 27...
Page 160: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 160...
Page 183: ...Replacing Ink Replacing Ink Checking Ink Status 183...
Page 189: ...When an ink tank is out of ink replace it immediately with a new one Ink Tips 189...
Page 226: ...Safety Safety Precautions Regulatory Information 226...
Page 231: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel 231...
Page 232: ...Main Components Front View Rear View Inside View Operation Panel 232...
Page 256: ...Note The effects of the quiet mode may be less depending on the print quality settings 256...
Page 272: ...Language selection Changes the language for the messages and menus on the touch screen 272...
Page 283: ...Network Connection Network Connection Tips 283...
Page 331: ...5 Delete Deletes the selected IP address from the list 331...
Page 379: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 379...
Page 410: ...Note Selecting Scaled changes the printable area of the document 410...
Page 421: ...Related Topic Changing the Printer Operation Mode 421...
Page 443: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 443...
Page 449: ...Adjusting Intensity Adjusting Contrast 449...
Page 529: ...Printing Using Canon Application Software My Image Garden Guide Easy PhotoPrint Guide 529...
Page 707: ...707...
Page 725: ...725...
Page 764: ...Adjusting Cropping Frames ScanGear 764...
Page 792: ...Scanning starts then the scanned image appears in the application 792...
Page 799: ...Scanning Tips Resolution Data Formats Color Matching 799...
Page 837: ...If icon is displayed Go to check 4 Cannot Find Machine During Wireless LAN Setup Check 4 837...
Page 990: ...1660 Cause A ink tank is not installed What to Do Install the ink tank 990...