1300
Cause
Paper is jammed in paper output slot.
What to Do
If you can see the jammed paper at the paper output slot, remove the paper by following these steps.
1. Slowly pull out paper.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
• If you cannot pull out the paper, turn the machine back on. The paper may be ejected
automatically.
• If paper becomes jammed during printing and you need to turn off the machine to remove it,
press the
Stop
button to stop the printing before you turn off the machine.
• If you cannot pull the paper out from the paper output slot, try to pull the paper out from the
transport unit.
• If the paper tears and you cannot remove the jammed paper from the paper output slot, remove
the paper from inside the machine.
Paper Is Jammed inside Machine
2. Reload paper and tap
OK
on machine's touch screen.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If you turned off the machine in step 1, the print data that was sent to the printer is erased. Redo the
printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
• We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the machine.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
965
Summary of Contents for Pixma MG6821
Page 27: ...Using the Machine Printing Photos from a Computer Copying Originals Printing Photos 27...
Page 160: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 160...
Page 183: ...Replacing Ink Replacing Ink Checking Ink Status 183...
Page 189: ...When an ink tank is out of ink replace it immediately with a new one Ink Tips 189...
Page 226: ...Safety Safety Precautions Regulatory Information 226...
Page 231: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel 231...
Page 232: ...Main Components Front View Rear View Inside View Operation Panel 232...
Page 256: ...Note The effects of the quiet mode may be less depending on the print quality settings 256...
Page 272: ...Language selection Changes the language for the messages and menus on the touch screen 272...
Page 283: ...Network Connection Network Connection Tips 283...
Page 331: ...5 Delete Deletes the selected IP address from the list 331...
Page 379: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 379...
Page 410: ...Note Selecting Scaled changes the printable area of the document 410...
Page 421: ...Related Topic Changing the Printer Operation Mode 421...
Page 443: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 443...
Page 449: ...Adjusting Intensity Adjusting Contrast 449...
Page 529: ...Printing Using Canon Application Software My Image Garden Guide Easy PhotoPrint Guide 529...
Page 707: ...707...
Page 725: ...725...
Page 764: ...Adjusting Cropping Frames ScanGear 764...
Page 792: ...Scanning starts then the scanned image appears in the application 792...
Page 799: ...Scanning Tips Resolution Data Formats Color Matching 799...
Page 837: ...If icon is displayed Go to check 4 Cannot Find Machine During Wireless LAN Setup Check 4 837...
Page 990: ...1660 Cause A ink tank is not installed What to Do Install the ink tank 990...