Canon Pixma Pro9500 Series, Quick Start Manual

Page 1: ... series Quick Start Guide t ExitPrint PictBridge 1111111111111111111111111111111111111111 QT50145VOI Canon Photo Printer PI MA Pro9500 series Quick Start Guide t ExitPrint PictBridge 1111111111111111111111111111111111111111 QT50145VOI ...

Page 2: ... web site at www canontechsupport com Support program specifics are subject to change without notice Getting Help from Canon Help Us Help You Better Before you contact Canon please record the following information Serial Number located on the inside of the product _ Model Number located on the top of the product _ _ Setup CD ROM number located on the CD ROM _ Purchase Date Customer Technical Suppo...

Page 3: ...Canon PI MA Pro9500 series Photo Printer Quick Start Guide Canon PI MA Pro9500 series Photo Printer Quick Start Guide ...

Page 4: ...ted in the United States and or other countries Canon U s A Inc One Canon Plaza Lake Success NY 11042 j J4iNi Canon PIXMA Pro9500 series Photo Printer Quick Start Guide Copyright This manual is copyrighted by Canon U S A Inc with all rights reserved Under the copyright laws this manual may not be reproduced in any form in whole or in part without the prior written consent of Canon U S A Inc 2007 C...

Page 5: ...ety Precautions 90 Regulatory Information 92 Canon U S A INC LIMITED WARRANTY USA Only 93 Index 95 1 Contents Contents Basic Printing Turning on the Printer 2 Turning off the Printer 3 Loading Paper 4 Using Specialty Media 15 Printing with Windows 17 Printing with Macintosh 20 Canceling Printing 24 Advanced Printing Printing Photographs Directly from a PictBridge Compliant Device 25 Accessing the ...

Page 6: ...ady Important If the ALARM lamp begins flashing orange refer to Handling Error Messages on page 76 2 Basic Printing Basic Printing WNote This Quick Start Guide describes some of the features of your printer and how to use them For more information view the Pro9500 series User s Guide on screen manual PrinterDriverGuideon screen manual Photo Application Guide on screen manual and DigitalPhoto Print...

Page 7: ...ER lamp lit or blinking blue the printer cannot protect its print heads and may be unable to print 3 Basic Printing Turning off the Printer 1 To turn off the printer press the POWER button When the POWER lamp stops blinking the printer is turned off Important About the Power Plug When removing the power plug after turing off the printer be sure to check that the POWER lamp is not lit If the power ...

Page 8: ...to Paper Glossy Photo Paper Plus Double Sided Photo Paper Pro Transparencies and T Shirt Transfers 4 Basic Printing Loading Paper This section describes how to load paper in the Auto Sheet Feeder and the Front Tray Using the Auto Sheet Feeder and the Front Tray You can load paper in both the Auto Sheet Feeder and the Front Tray Loading paper in the Auto Sheet Feeder is easy and is convenient if yo...

Page 9: ...re them horizontally Remove only as many sheets from the package as you need right before printing 5 Basic Printing Handling Paper Be careful not to rub or scratch the surfaces of any types of paper when handling Hold the paper as closely as possible to its edges and try not to touch the printing surface The print quality may be degraded if the printing surface is smudged with sweat or oil that co...

Page 10: ...r with the print side facing UP 2 Align the paper stack with the right edge of the Auto Sheet Feeder Basic Printing 2 Prepare to load paper 2 1 2 Open the Paper Support Open the Paper Support Extension to support the paper 3 Ensure that the FRONT FEED button is not lit If the FRONT FEED button is lit or flashing set the Front Tray to its normal printing position See Returning the Front Tray to Its...

Page 11: ...s until the ink dries For specific drying times refer to the instructions packaged with your media 7 Basic Printing Note The following paper can be used in the Auto Sheet Feeder Paper Size Standard paper From 4 x 611 101 6 x 152 4 mm to A3 1311 x 1911 size 329 0 x 483 0 mm 13 x 19 inches Non standard paper From 89 0 x 120 0 mm 3 50 x 4 72 inches to 329 0 x 584 2 mm 12 95 x 23 inches Weight From 64...

Page 12: ...mend using anon genuine photo media when printing photographs See Using Specialty Media on page 15 8 Basic Printing Loading 411 x 611 or 511 x 711 Sized Paper in the Auto Sheet Feeder Important If you cut plain paper to 4 x 6 101 6 x 152 4 mm 5 x 7 127 0 x 177 8 mm for a trial print it can cause paper jams 1 Load the paper and align it with the right edge of the Auto Sheet Feeder with the print si...

Page 13: ...he User s Guide on screen manual 1 Open the Front Tray L 1 Gently press the mark on the Front Tray 9 Basic Printing Loading Paper in the Front Tray FRONT FEED Button You can check the printer status by FRONT FEED button indication The FRONT FEED button flashes quickly two flashes at a time when preparations for loading the paper in the Front Tray are finished Load the paper in the Front Tray corre...

Page 14: ... Ensure that the FRONT FEED button is lit I 1 Press the REAR SUPPORT button to open the Rear Support Basic Printing 2 Set the Front Tray in the Front Paper Feeding Position Side view of the printer 1 Tilt the Front Tray upward 2 Lift the Front Tray 3 Tilt the Front Tray forward to set it in the Front Paper Feeding Position 3 Open the Rear Support 10 4 Ensure that the FRONT FEED button is lit I 1 P...

Page 15: ... not load paper when the POWER lamp is flashing Otherwise the paper or the printer may be damaged 11 Basic Printing 4 Prepare to load paper 1 Pull out the Front Tray Extension completely 2 Press the right corner of the Rear Support to open the Rear Support Extension WNote When loading paper that is Letter size or smaller this procedure is not necessary 3 Press the FRONT FEED button The printer sta...

Page 16: ...the paper refer to the appropriate section in Printing Media in the User s Guide on screen manual 12 Basic Printing 5 load the paper 1 Ensure that the POWER lamp is lit and the FRONT FEED button is flashing quickly If the POWER lamp is flashing blue wait until it stops flashing 2 Load the paper straight into the Front Tray with the print side facing UP Align the front edge of the paper with the E ...

Page 17: ...m the Front Tray again return to 3 in step 4 and load paper in the Front Tray Then start printing 13 Basic Printing 6 Prepare to start printing 1 Press the FRONT FEED button The paper feeds into the printer automatically and the FRONT FEED button flashes slowly Printing preparations are complete Start printing W Note The following paper can be used in the Front Tray Paper Size Standard paper From ...

Page 18: ...ray to return it to its normal printing position a 2 Ensure that the FRONT FEED button is not lit 14 Basic Printing Returning the Front Tray to Its Normal Printing Position When using the Auto Sheet Feeder set the Front Tray to its normal printing position Important Be sure to follow the procedure below when returning the Front Tray to its normal printing position Otherwise the printer may be dama...

Page 19: ...sheet Glossy sheets l 5 x 7 up to 10 5 x 7 1 sheet sheets l 4 x 6 up to 20 4 x 6 1 sheet sheets l 15 Basic Printing Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality Photo Quality Media Matte Photo Paper Photo Paper Plus Glossy Photo Paper Plus Semi gloss Fine Art Paper Museum Etching Fine Art Paper Photo Rag Fine Art Paper Premium Matte Photo ...

Page 20: ...ver For a detailed description of printing media types refer to the User s Guide on screen manual 16 Basic Printing Media Type Paper Support Load Limit Printer Driver Setting I Auto Sheet Feeder I Front Tray for Media Type Photo Paper Plus 13 X 19 1 sheet 13 x 19 1 sheet Photo Paper Plus Semi gloss 8 X 10 up to 10 8 x 10 1 sheet Semi gloss sheets l Letter up to 10 Letter 1 sheet sheets l 4 x 6 up ...

Page 21: ...tails on how to use the Easy PhotoPrint Pro refer to the Photo Application Guide on screen manual 17 Basic Printing Printing with Windows Note Depending on your application program operations may differ For details refer to the instruction manual of your application The steps described in this section are for printing in Windows XP Service Pack 2 hereafter called Windows XP SP2 You can use Easy Ph...

Page 22: ...ch you loaded the paper in step 2 OPreVJeWbefOlePllnlng I I i J y I J tL _ _ _ 1 OK l 3 Click 0 K 18 Basic Printing 4 Open the printer properties dialog box 1 Select Print from the application software s File menu The Print dialog box opens Print LIiIEl Add Printer 2 Ensure that your printer is selected Status Re dy Location Comment oP inl 10 Ii I Prele ence 1 FindPllnle L 3 Click Preferences or I...

Page 23: ...ress by simply pressing the RESUME CANCEL button on the printer See Canceling Printing on page 24 19 Basic Printing Note From the Page Setup tab select the correct document size to be printed If the size is different from that set in the application then you need to set it to the same size or use Scaled Printing or Fit to Page Printing Refer to the Printer Driver Guide on screen manual To adjust t...

Page 24: ...tails on how to use the Easy PhotoPrint Pro refer to the Photo Application Guide on screen manual 20 Basic Printing Printing with Macintosh W Note Depending on your application program operations may differ For details refer to the instruction manual of your application The steps described in this section are for printing in Mac as xv l0 4 x hereafter called Macintosh You can use Easy PhotoPrint o...

Page 25: ...ument from Print Mode oGrayscale Printing Printer Ci 09500 erie Presets tStandard r Quality Media 21 Basic Printing 4 Select Paper Size 1 Select Page Setup from the application software s File menu The Page Setup dialog box opens Settings rPage Attri b t s _m_m_ Fi1 FormatforQprOg500mies tV 2 Confirm that Pro9500 series is C non Pro9S00 sCfiu papersize Q Lu Sl ett er 5 L selected in Format for Ori...

Page 26: ...cts and how your document will look when printed Some applications do not have a preview function 22 Basic Printing W Note When you select the print mode appropriate to your document from Print Mode the document will be printed in color and at a print quality suited to the characteristics of the Media Type you have selected Printing a top quality photo Select when printing documents consisting mai...

Page 27: ...g Note You can cancel a print job while printing See Canceling Printing on page 24 Basic Printing 23 6 Print the document 1 Click Print Do not open the Top Cover while printing Note You can cancel a print job while printing See Canceling Printing on page 24 Basic Printing 23 ...

Page 28: ... temporarily stop a job in progress click Hold To cancel all the jobs in the list click Stop Jobs 24 Basic Printing Canceling Printing You can cancel a print job while printing with the RESUME CANCEL button on the printer 1 Press the RESUME CANCEL button while printing 1T 1 Press the RESUME CANCEL button Printing is canceled and paper is fed out WNote You can also cancel a print job by clicking Ca...

Page 29: ...355 6 x 431 8 mm paper load paper in the Front Tray See Loading Paper in the Front Tray on page 9 25 Advanced Printing Advanced Printing Printing Photographs Directly from a PictBridge Compliant Device Connecting a PictBridge compliant device such as a digital camera camcorder or mobile phone to the printer allows you to print recorded images directly without using a computer Note PictBridge is an...

Page 30: ...tically when connected to the printer For a device not turns on automatically turn it on manually 26 Advanced Printing 2 Connect the PictBridge compliant device to the printer Note Depending on the model or brand of your PictBridge compliant device you may have to select a print mode of producing photos before connecting the device You may also have to turn on the device or select Play mode manual...

Page 31: ... taken with a DCF Design rule for Camera File system compatible digital camera Exif2 21 compliant 27 Advanced Printing 3 Set up the device for Direct Printing When the connection between the device and printer has been established the POWER lamp on the printer flashes twice The power on sequence may differ depending on the model or brand of the device 1 will appear on the LCD display of the device...

Page 32: ... print the multiple images specified with DPOF 2 in a list format that looks like a negative film 28 Advanced Printing Paper Size and Paper Type Settings The following sizes and types of printing paper can be used when printing from a PictBridge compliant device Photo Default Semi gloss 1 Photo Paper Plus Glossy Auto Sheet Photo Paper Plus Semi Feeder gloss 5 X 7 2 Photo Photo Paper Plus Glossy Ph...

Page 33: ...nual or Photo Application Guide on screen manual Trimming Setting You can select an area to print 29 Advanced Printing Besides the above options you can also specify to print an index of images in the DPOF print settings menu 1 You can use this option only when 8 5 x II Letter is selected for Paper size 2 DPOF Digital Print Order Format is a standard format to record the specified information rega...

Page 34: ...nt Off not printed Image Optimize On the shooting information will be used for optimized printing 30 Advanced Printing Setting on the Computer You can change the PictBridge print settings on the computer To do this install the Canon Setup Utility from the Setup CD ROM and connect the printer to a computer For details refer to Canon Setup Utility Menu Windows or Canon Setup Utility Menu Macintosh i...

Page 35: ...or details on how to set each function refer to the Help or Printer Driver Guide on screen manual 31 Advanced Printing Accessing the Printer Driver Windows The printer properties dialog box can be opened from either within an application program or directly from the Windows Start menu Opening the Printer Properties Dialog Box from Your Application Program When specifying the printer settings befor...

Page 36: ...ured by Canon These recommendations are for people who demand higher quality when printing photos 32 Advanced Printing Using the Bundled Software The Setup CD ROMincludes photo applications designed to edit the photographs taken by a digital camera and print them as photo lab quality prints without standard white borders Please use the application s suitable for your print purposes WNote To instal...

Page 37: ...nk tanks Do not open the Top Cover while the printer is operating the POWER lamp is flashing blue 33 Printing Maintenance Printing Maintenance Shaking the Ink Tanks Periodically To maintain optimal print quality shake the ink tanks about once a week following the procedure below Important You cannot shake the ink tanks during printing Perform the procedure below after printing is complete 1 Ensure...

Page 38: ...ite sufficient ink levels refer to When Printing Becomes Faint or Colors are Incorrect on page 45 34 Printing Maintenance Replacing an Ink Tank Replace ink tank s if they are out of ink To continue printing under the ink out condition may cause the printing trouble such as the mixing of inks or a printer malfunction When replacing them check the model numbers and their installation positions With ...

Page 39: ... tank Click Ink Details to show the ink tank information then replace the ink tank with a new one 35 Printing Pages Printing Maintenance Getting the Ink Level Information Ink Level Indication on the Printer You can confirm the ink level in each ink tank through the ink lamps Open the Top Cover of the printer to see how the ink lamps light or flash Ink is low The ink lamp flashes slowly at about th...

Page 40: ...ink tank Click Ink Details to show the ink tank information then replace the ink tank with a new one Printing Maintenance lli Open the Canon IJ Printer Utility to check the ink level information 1 Select Applications from the Go menu and then double click the Utilities folder 2 Double click the Printer Setup Utility icon When using Mac OS X v 1D 2 8 double click the Print Center icon 3 Select the ...

Page 41: ...The priltef may be damaged printing is continued undef the ink out condition Ink tank with no ink 37 Printing Maintenance Knowing When to Replace Ink Tanks The ALARM lamp on the printer flashes orange four seventeen or eighteen times once anyone of the ink tanks is out of ink If ink is out during printing or after printing is complete a message will be displayed on your Pc Check to see which ink t...

Page 42: ...printing If you want to cortinue using 1M lri dick OK OK I Cancel Printing J Ink tank with no ink 38 Printing Maintenance If the ALARM lamp on the printer flashes orange seventeen times To avoid printing troubles such as the mixing of inks this printer is designed to stop printing by flashing the ALARM lamp orange seventeen times when the remaining ink level in an ink tank goes under the amount of...

Page 43: ...aint ain both printer tnd print QualitY Stop printing replace thr i k l a k and then print ag ain 39 Printing Maintenance If the ALARM lamp on the printer flashes orange four times Close the Top Cover after ink tank replacement to resume printing If printing is in progress and you want to continue printing press the RESUME CANCEL button with the ink tank installed Then printing can continue under ...

Page 44: ...k tank before resuming printing It you wilnt to con in using this tank refer to the printer manual 4 Printing Maintenance If the ALARM lamp on the printer flashes orange eighteen times If you want to continue printing replace the ink tank and close the Top Cover Click Stop Job to stop printing if you do not have a new ink tank Be sure to replace the empty ink tank before resuming printing You can ...

Page 45: ...ard empty ink tanks according to the local laws and regulations regarding disposal of consumables 41 Printing Maintenance Replacing Ink Tanks When an ink tank runs out of ink replace it using the following steps 1 Ensure that the printer is on and then open the Front Tray Gently press the mark on the Front Tray 2 Open the Top Cover The Print Head Holder moves to the center A Caution Do not hold th...

Page 46: ...nk from being ejected properly Ink on the removed protective cap may stain your clothes and hands 42 Printing Maintenance WNote Be sure to replace ink tanks one by one when replacing more than one ink tank For details on ink lamp flashing speeds see Getting the Ink Level Information on page 35 4 Prepare a replacement tank Important Do not touch the electrical contacts 1 Unpack the new ink tank 2 R...

Page 47: ...the order directed by the label The printer cannot be used unless all the ink tanks are installed 43 Printing Maintenance 5 Insert the ink tank I I I Lamp lights red 1 Insert the ink tank into the Print Head 2 Press on the mark on the ink tank until the ink tank snaps firmly into place 3 Ensure that the ink lamp lights red Important Ensure that all the ink tanks are installed in the order directed...

Page 48: ...in the head cleaning and deep cleaning which are necessary to maintain the printer s capabilities 44 Printing Maintenance 6 Close the Top Cover The ink tank installation process is now complete The printer start shaking the ink tanks automatically Wait until the POWER lamp displays a steady blue light and the printer has stopped making operating noises It takes about two minutes or less Do not ope...

Page 49: ... print the nozzle check pattern If white stripes appear See Print Head Cleaning on page 52 Step 2 45 Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect even if ink remains in the ink tanks the Print Head nozzles are probably clogged Follow the procedures below to clean the nozzles If the ruled lines are shifted after running...

Page 50: ...ntact the Customer Care Center If the ruled lines are shifted See Aligning the Print Head on page 60 Printing Maintenance If the problem remains after performing print head cleaning twice Step 3 See Print Head Deep Cleaning on page 56 Note If Print Head Deep Cleaning does not resolve the problem the Print Head may be defective Contact the Customer Care Center If the ruled lines are shifted See Ali...

Page 51: ... dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 31 47 Printing Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the Print Head nozzles Use this function when printed results are blurred or the color is incorrect EElNote Nozzle check pattern cannot be printed from the Front T...

Page 52: ...ently press the mark on the Front Tray to open the Front Tray then pull out the Front Tray Extension Printing Maintenance 4 Print the Nozzle Check Pattern I In1truc Jon 1IView Ptinl f Status I About _ J 3 Confirm the displayed message and click Print Check Pattern I ozzle Check l1f X1 Prints a pattern that lets you check whether the print head nozzles are clogged Load a sheet 01 A4 or lelter size ...

Page 53: ...ine the pattern and take the appropriate action See Examining the Nozzle Check Pattern on page 50 49 Printing Maintenance 3 Open the Canon IJ Printer Utility dialog box 1 Select Applications from the Go menu and then double click the Utilities folder 2 Double click the Printer Setup Utility icon When using Mac as xv 10 2 8 double click the Print Center icon 3 Select the name of your printer from t...

Page 54: ...s have white stripes the Group2 print head nozzle needs cleaning Example When white stripes appear 5 Printing Maintenance Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer and clean the Print Head when necessary WNote The nozzle check pattern will not be printed correctly if th...

Page 55: ...oup 2 patterns have no white stripes click Exit or Quit Nozzle Check Pattern examination finishes 51 Printing Maintenance 2 When cleaning is necessary click Cleaning on the Pattern Check dialog box Which of the following p4t ern doe the printed paHem mo t donly ruemble1 If the printed paneln does not improve e n after Cleilnino is elle uted t NO times li xo utr deep cleaning If t p1 intl d panern ...

Page 56: ... dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 31 52 Printing Maintenance Print Head Cleaning Clean the Print Head if white stripes appear in the nozzle check pattern Note that cleaning the Print Head causes ink used for cleaning to be absorbed in the ink absorber Cleaning the Print Head consumes ink so perform Print Head Cleaning only when necessary...

Page 57: ... the ink tank if the remaining amount of ink is insufficient See Replacing an Ink Tank on page 34 53 Printing Maintenance 4 Start Print Head Cleaning I In lpJctIOIU I VIe Pflnter st lus II Abc J I Print Head Cleaning L1J Cleans clogged print head nozzles Select the target ink group for cleaning If you are not sure of the ink group for cleaning execute Nozzle Check Ink Group 0 All Colors o Group 1 ...

Page 58: ... smudges during printing_ 1 Ensure that Cleaning is selected from the pop up menu L 2 Click Cleaning Printing Maintenance 5 Check the Print Head condition with the printed nozzle check pattern See Examining the Nozzle Check Pattern on page 50 Note If the problem remains after performing Print Head Cleaning twice try Print Head Deep Cleaning See Print Head Deep Cleaning on page 56 Note The Cleaning...

Page 59: ...ng Print Head Cleaning twice try Print Head Deep Cleaning See Print Head Deep Cleaning on page 56 55 Printing Maintenance Cleaning Cleans clogged print head nozzl Select the target Ink group for cleaning If you are not sure of the ink group for cleaning e xecule Nozzle Check MSK PBI GV Pc PM CtoLfpl rf IIC lor __ __ t 3 Select the ink group to clean Note Clicking Initial Check Items displays the i...

Page 60: ...from the Start Menu on page 31 3 Start Print Head Deep Cleaning I In oo Ii v rio S br I I Abo J I 56 Printing Maintenance Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning try Print Head Deep Cleaning which is a more powerful process Note that cleaning the Print Head causes ink used for cleaning to be absorbed in the ink absorber Print Head Deep Cleaning co...

Page 61: ...m the Print Head may be worn out Contact the Customer Care Center 1 Ensure that the printer is on 57 Printing Maintenance Deep Cleaning t1 lR1 Unclogs nozzles that cannot be cleared by regular cleaning t 3 Select the ink group to clean Note Clicking Initial Check Items displays the items to be checked before cleaning oAll Calms o Group 1 MBK PBK GY PC PM oGroup 2 R G C M Y Ink Group Deep cleaning ...

Page 62: ...rform any other operation until the Print Head Deep Cleaning finishes This takes about 180 seconds 58 1 Ensure that Cleaning is selected from the pop up menu Printing Maintenance 2 Open the Canon IJ Printer Utility dialog box 1 Select Applications from the Go menu and then double click the Utilities folder 2 Double click the Printer Setup Utility icon When using Mac as xv l0 2 8 double click the P...

Page 63: ...f this does not solve the problem the Print Head may be worn out Contact the Customer Care Center 59 Printing Maintenance 4 Print the nozzle check pattern to check the Print Head condition See Printing the Nozzle Check Pattern on page 47 If a particular color is not printed properly replace the ink tank of that color See Replacing an Ink Tank on page 34 W Note If the print head nozzles are still n...

Page 64: ... dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 31 60 Printing Maintenance Aligning the Print Head Aligning the Print Head positions allows you to print without shifts in the color registration Print head alignment is performed either automatically or manually This section deals with automatic Print Head alignment only Note Automatic print head alignm...

Page 65: ...head alignment is automatically adjusted by printing the patterns The printer is now ready to use 61 Printing Maintenance 4 Print the pattern L 1 Click the Maintenance tab Bollom F lal Cleaflll tg Prevents p per smudgesdumg pl lf1llng r 4 O L 0 2 Click Print Head Alignment fOI I Iht JJ si enl si u ations Cu tom e l ing Allows IOU to elI GI operation opltont Start Print Head Alignment IIJ tarling d...

Page 66: ...and click Configure 4 Select the name of your printer from the Product list and click Maintenance 62 Printing Maintenance W Note If the patterns are not printed successfully refer to Eleven flashes in Handling Error Messages on page 76 If results of Automatic Print Head Alignment are not satisfactory refer to Routine Maintenance of the User s Guide on screen manual and align the Print Head manuall...

Page 67: ...d by printing the patterns The printer is now ready to use oow t u o F W lii moore i f f i M f M W 3 Printing Maintenance 4 Print the pattern 8Li r T f i pn t CA n l n ll l in dri tc Y 2i _d2i _ P2J _gm _ 92i _9 ill _ rz _ri I2 _ _ _ 1 5eIect Test Print from the 1Nozzle Check i Prints pattern that fets you check whether print pOp UP men u head nozzles are dogged Print Head Alignment Executes print...

Page 68: ...ted if you align the Print Head automatically for the first time after installing the printer driver Printing Maintenance W Note If the patterns are not printed successfully refer to Eleven flashes in Handling Error Messages on page 76 If results of Automatic Print Head Alignment are not satisfactory refer to Routine Maintenance of the User s Guide on screen manual and align the Print Head manuall...

Page 69: ... system 1 Load papel into the heet 2 Pless the printer s RESUME feedef button i Cancel Pllnting i 65 Troubleshooting Troubleshooting This section provides troubleshooting tips for the most common printing problems Troubleshooting usually falls into one of the following categories Cannot Install the Printer Driver or an Application Program on page 66 Cannot Connect to PC Properly on page 67 The Pri...

Page 70: ...the printer driver If this problem persists refer to your Windows documentation for more information Troubleshooting Cannot Install the Printer Driver or an Application Program Problem Possible Cause Try This Cannot Install the Printer Driver l f1m r m Unable to proceed beyond the Printer Connection screen J J i o l W IP Jro1 v w Reinstall the printer driver 1 Click Cancel on the Printer Connectio...

Page 71: ...ning message Hi speed USB device plugged into non hi speed USB hub or This device can perform faster Troubleshooting Problem Possible Cause Try This Easy PhotoPrint Pro does not start up or Easy PhotoPrint Pro menu does not appear After Easy PhotoPrint Pro had been installed Adobe Photoshop is installed If the Easy PhotoPrint Pro menu does not appear on Adobe Photoshop although you have installed ...

Page 72: ... Media from the pop up menu and then ensure that the Media Type selected matches the paper loaded 68 Troubleshooting The Printer Is Vibrating Problem Possible Cause Try This The Printer Is Vibrating The printer is shaking the ink tanks When the POWER lamp flashes blue and the printer vibrates the printer is shaking the ink tanks This is not a malfunction so wait until the POWER lamp stops flashing...

Page 73: ... from the pop up menu and then click Detailed Setting 3 Drag the Print Quality slide bar to Fine end Troubleshooting Problem I Possible Cause I Try This Printing is Blurred Print Quality is not set Be sure to set the Print Quality setting to High in Windows or Fine in Colors are Wrong properly Macintosh White Streaks l lJm 1m appear 1 Open the printer properties dialog box 2 On the Main tab click ...

Page 74: ...is set to anything other than Board Paper Paper that is thicker than 1 2 mm 47 mil cannot be used 70 Troubleshooting Problem I Possible Cause I Try This Printed Paper Curls Paper being used is Use photo paper to print photos or pictures in deep color that have high color or Ink Blots too thin saturation Incorrect paper type lY4Y bmt nj On the Main tab of the printer driver ensure that the Media Ty...

Page 75: ...mm 0 08 to 0 2 inches It is recommended to print the curl corrected paper one sheet at a time t 1 71 Troubleshooting Problem i Possible Cause Try This Printed Surface is Media is curled Scratched Back of Paper is Smudged If the paper is curled it may become marked or not feed properly Use paper after correcting paper curl as follows When using Photo Paper Plus Semi gloss even if the sheet is curle...

Page 76: ...r the Page Setup dialog box Macintosh in the printer driver is the same as the size set in step 1 72 Troubleshooting Troubleshooting Printer Hardware Problem Possible Cause Try This Printer Does Not The printer is warming Wait for a while The printer will automatically start printing when it finishes Start or Printer up or processing data warming up or processing data Stops During Print Jobs Ink t...

Page 77: ...dialog box of the printer driver Macintosh to ensure that it matches the size of the paper loaded 73 Troubleshooting Problem Possible Cause Try This If other than Letter sized paper is loaded you cannot print these patterns Press the RESUME CANCEL button on the printer to clear the error and load Letter sized plain paper in the Auto Sheet Feeder Then try performing again Printer Does Not Start or ...

Page 78: ...r s package for information on its weight If it is more than 200 gsm 53 lb load it in the Front Tray Troubleshooting Paper Does Not Feed Properly Problem Possible Cause Try This Paper Does Not Feed Properly 74 Inappropriate paper type is used Paper Feed Roller is dirty Paper is loaded incorrectly A large quantity of plain paper is loaded in the Auto Sheet Feeder Heavy art paper is loaded in the Au...

Page 79: ...ter or if the paper jam error continues after removing the paper contact the Customer Care Center 75 Troubleshooting Paper Jams Problem Possible Cause Try This Paper Jams Paper jams in the Auto Sheet Feeder Front Tray Rear Support Remove the paper according to the following procedure 1 Slowly pull the paper out from the Auto Sheet Feeder the Front Tray or the back of the printer whichever is easie...

Page 80: ...m that the ink tanks are installed in the appropriate positions See Replacing an Ink Tank on page 34 Troubleshooting Handling Error Messages When a printer error occurs the ALARM lamp flashes orange in the way as shown below The number of flashes orange indicates the type of error that has occurred Count the flashes and take the appropriate action to correct the error Note the number of flashes Re...

Page 81: ...ME CANCEL button on the printer and try printing again Do not move the Front Tray during printing 77 Troubleshooting Number of I Possible Cause Try This Flashes I I I Eight flashes Ink absorber almost The printer has a built in ink absorber for the ink used during print head cleaning full for example Eight flashes indicates that the ink absorber is nearly full Press the RESUME CANCEL button to can...

Page 82: ...ink is low For details on different flashing speeds see Getting the Ink Level Information on page 35 Troubleshooting Number of I I Flashes Possible Cause Try This Eleven flashes Automatic print When performing Automatic Print Head Alignment head alignment Possible causes are as follows failed The Page Letter sized paper is not loaded on the Auto Sheet Feeder Size setting does Press the RESUME CANC...

Page 83: ...nter back on after leaving it for a while If the problem remains contact the Customer Care Center 79 Troubleshooting Number of I Flashes I Possible Cause I Try This Eighteen Flashes Printer detected ink Printer detected ink out condition The lamp on the ink tank flashes out condition If you want to continue printing replace the ink tank and close the Top Cover Click Cancel Printing Windows or Stop...

Page 84: ...3 Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver 80 Troubleshooting An Error Message Appears on the Screen Problem I Possible Cause Try This YYi Printer is not ready Ensure that the POWER lamp lights Un mm If the POWER lamp is off turn the printer on Writing Error Output Error The POWER lamp wiH flash blue when the printer is initializing Wait until...

Page 85: ...urn the Front Tray to the Front Paper Feeding Position Do not move the Front Tray during printing 81 Troubleshooting ProbLem I PossibLe Cause I Try This Error Regarding the The printer is not Load the paper correctly in the Front Tray according to the procedure described Auto Sheet Feeder or ready to feed paper in Loading Paper in the Front Tray on page 9 and press the RESUME CANCEL Front Tray fro...

Page 86: ...hen load the paper in the Auto Sheet Feeder and try printing selected in the again printer driver 82 Troubleshooting Problem I Possible Cause Try This Error Regarding the The Page Size Press the RESUME CANCEL button on the printer to clear the error Then check Width of Paper setting does not the Page Size setting in the Page Setup tab Windows or the Page Setup dialog match the size of box Macintos...

Page 87: ...bed Error No 1321 the Front Tray in Loading Paper in the Front Tray on page 9 and try printing again Troubleshooting Problem I Possible Cause Try This hf 1 w lmmm Printer is not ready Ensure that the POWER lamp lights blue If the POWER lamp is off turn the printer on Error No 300 The POWER lamp will flash blue when the printer is initializing Wait until the POWER lamp stops flashing When the ALARM...

Page 88: ...esume printing you can press the RESUME CANCEL I button on the printer instead of selecting Continue Troubleshooting Problem Possible Cause Try This h I n mQ m The ink absorber is The printer has a built in ink absorber to hold the ink used during print head nearly full cleaning for example This error message indicates that this ink absorber is Error No 1700 nearly full Press the RESUME CANCEL but...

Page 89: ... or empty take the appropriate action to resolve the error See Handling Error Messages on page 76 85 Troubleshooting Camera Error Message I Possible Cause I Try This Paper Error The printer is not ready to Load the paper correctly in the Front Tray according to the feed paper from the Front Tray procedure described in Loading Paper in the Front Tray on yet Printer ALARM lamp is lit page 9 and pres...

Page 90: ...the user s manual of the camera For other troubles on the digital camera contact the manufacturer 86 Troubleshooting Camera Error Message Possible Cause I Try This Ink Error Printer detected ink out If you want to continue printing replace the ink tank and close condition the Top Cover Select Stop in the display on your camera to stop printing if you do not have a new ink tank Be sure to replace t...

Page 91: ... Support retracted Approx 15 4 kg 33 9 lb With the Print Head and ink tanks installed 7680 nozzles 8 __________________________ JA J endix Appendix Specifications General Specifications Printing resolution dpi Print width Acoustic noise level Operating environment Storage environment Power supply Power consumption External dimensions Weight Print Head 4800 horizontal x 2400 vertical Auto Sheet Fee...

Page 92: ... Default Off No printing Date File No Both Off Default Off No trimming On follow camera s setting Off endix Camera Direct Print PictBridge Paper size Paper type Layout Image optimize Date File No print Trimming 88 Default Photo Paper Plus Glossy 4 x 6 4 X 6 Photo Paper Plus Glossy Photo Paper Plus Semi gloss 5 x 7 Photo Paper Plus Glossy 8 x 10 Photo Paper Plus Semi gloss 8 5 x 11 Photo Paper Plus...

Page 93: ...system or Help Viewer version We recommend that you keep your system up to date with Software Update _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 1 Al Pendix Minimum System Requirements 1 2 lJlm m Operating System I Processor RAM I Hard Disk Space 4 Windows Vista Windows XP SP1 SP2 Windows 2000 Professional SP2 SP3 SP4 Pentium II 300 MHz 3 256 MB 450MB Operating System Processor I RAM Har...

Page 94: ... fire or electric shock if the spray comes into contact with electrical components inside the printer endix A Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely Do not attempt to use printer in any way not described in this manual A Warning You may cause an electric shock fire or damage the printer if you ignore any of...

Page 95: ...r printing The metal parts may be very hot and could cause burns Do not throw ink tanks into fire 91 ___________________________ JAQPendix A Caution You may cause injury or damage the printer if you ignore any of these safety precautions Choosing a location Power supply Working around the printer Do not install the printer in a location that is unstable or subject to excessive vibration Do not ins...

Page 96: ...op operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 1 516 328 5600 92 endix Regulatory Information FCC Notice U S A Only For 120V 60Hz model Model Number KI0272 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference receive...

Page 97: ...OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT AND STATES YOUR EXCLUSIVE REMEDY 93 ___________________________ AQj endix Canon U S A INC LIMITED WARRANTY USA Only The limited warranty set forth below is given by Canon U S A Inc Canon USA with respect to the new or refurbished Canon brand product Product packaged with this limited warranty when purchased and used in the United Sta...

Page 98: ...demark of Canon Inc in the United States and may also be a registered trademark in other countries 94 endix Canon USA offers a range of customer technical support options Interactive troubleshooting e mail technical support the latest driver downloads and answers to frequently asked questions www canontechsupport com Toll free live technical support Monday Saturday excluding holidays at 1 800 828 ...

Page 99: ...genta 34 PGI 9R Red 34 PGI 9Y yellow 34 Photo Paper Plus Glossy 15 Photo Paper Plus Semi gloss 16 95 Index A Accessing the Printer Driver 31 Advanced Printing 25 ALARM lamp 76 Aligning the Print Head 60 An Error Message Appears on the Screen 80 An Error Message is Displayed on a PictBridge Compliant Device 84 B Borderless Printing 70 Camera Error Message 84 Canceling Print Jobs Windows 19 Cancelin...

Page 100: ...4 Using the Bundled Software 32 w Warranty 93 When Printing Becomes Faint or Colors are Incorrect 45 Index Photo Stickers 16 POWER button 2 POWER lamp 2 Print dialog box 18 21 Print Head Alignment 61 63 Print Head Cleaning 52 Print Head Deep Cleaning 56 Print Head Holder 41 Print Media to Avoid 4 Print Quality 69 Print Results Not Satisfactory or Contains Errors 68 Printer Driver Setting for Media...

Page 101: ...WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE 97 This product uses the following copyrighted software exit c Copyright 1990 The Regents of the University of California All rights reserved Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and...

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Page 103: ...on U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Ordering Information For additional supplies use the following descriptions and order numbers Description Ink Tanks PGI 9 Matte Black PGI 9 Photo Black PGI 9 Cyan PGI 9 Magenta PGI 9 Yellow PGI 9 Photo Cyan PGI 9 Photo Magenta PGI 9 Red PGI 9 Green PGI 9 Gray Canon Specialty Papers Photo Paper Plus...

Page 104: ...9PC PGI 9GY PGI 9M PGI 9Y PGI 9C PGI 9G PGI 9R QT5 0145 VOl W0702A02 CANON INC 2007 PRINTED IN JAPAN Canon The following ink tanks are compatible with this printer For details on ink tank replacement refer to Replacing an Ink Tank in this guide Jwwrnwwrn 9 ww PGI 9PM PGI 9PBK PGI 9MBK PGI 9PC PGI 9GY PGI 9M PGI 9Y PGI 9C PGI 9G PGI 9R QT5 0145 VOl W0702A02 CANON INC 2007 PRINTED IN JAPAN ...

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Page 108: ...0 tot 60 relatieve luchtvochtigheid zonder condensatie FRANCAIS EI I HNIKA PORT DO BRASIL NEDERLANDS II 111111111 I Nbtice I Avis DANSK ENGLISH ITALIANO DEUTSCH ESPANOL QT50167VOI When not using the printer close the Paper Support Front Tray and Rear Support of your printer to retain the optimum print results We recommend that you use the printer in the following environment Temperature 15 to 25 C...

Page 109: ... 59 3i 77 F Ji 40 3i 60 RH 7C QT5 0167 V01 042007AB6 CANON INC 2007 PRINTED IN JAPAN IMPRIME AU JAPON Nar skriveren ikke er i bruk lukk skriverens PapirstlZltte Frontbrett og Bakre stlZltte for a opprettholde optimale utskriftsresultater Vi anbefaler at skriveren brukes i flZllgende omgivelser Temperatur Mellom 15 og 25 C Fuktighet Mellom 40 og 60 RH ingen kondensasjon Kun tulostinta ei kayteta su...

Page 110: ...on in the United States and or other countries QT5 0940 V01 042007YA CANON INC 2007 PRINTED IN JAPAN IIIIII1III For Windows Vista users be sure to read notices in this instruction then prepare your machine and install software according to your setup guide supplied with the product BEifore Ith in Jallatitlri We provide the latest information on the following URL when you use this product on Window...

Page 111: ...merica com Pro9500 no esta disponible en algunos paises 0 regiones PRINTED IN JAPAN IMPRIME AU JAPON 1111111111111111111111111111111111111111 QT50422VOI About Easy PhotoPrint Pro Application Guide Easy PhotoPrint Pro 1 Easy PhotoPrint Pro is a plug in software designed for professional photo printing which comes bundled with the PIXMA Pro9500 Pr09000 for use by professional and advanced amateur ca...

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Page 113: ... and a soft glossy finish for photo lab quality prints Not compatible with the Pixma Pro9500 Printer Canon Fine Art Papers Canon introduces three Fine Art Papers developed to showcase the imaging capabilities of the PIXMA Pro Printers These premium grade archival papers will bring to life the subtlety and power of your work Fine Art Paper Photo Rag Canon has teamed up with Hahnemiihle to create th...

Page 114: ...w to receive information about other Canon products and promotions that may be of interest to you Hi Please send correspondence to Canon U S A Inc One Canon Plaza Lake Success NY 11042 1198 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 10331 SALT LAKE CITY UT POSTAGE WILL BE PAID BY ADDRESSEE CANON USA INC DEPT PIXMA PR09500 PO BOX 30403 SALT LA...

Page 115: ...00 o 50 001 to 75 000 J 75 001 to 150 000 o 150 001 QT1 006J V02 P PR09S00 REG ll0S Printed in Japan Product registration valid only in the U s A PIXMA PR09500 Photo Printer H Thank you for purchasing aCanon PIXMA PR09500 Photo Printer To help us serve you better complete and return this Registration Card Simply fill out the following questions and mail this card orfax it to 1 800 567 3229 Note Th...