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Contents
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Chapter Contents
Troubleshooting
If you think there is a problem with the camera, first check the
following. If the items below do not solve your problem, contact a
Canon Customer Support Help Desk.
Power
Nothing happens when the power button is pressed.
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•
Confirm that the battery is charged (
).
•
Confirm that the battery is inserted facing the correct way (
).
•
Confirm that the memory card/battery cover is fully closed (
•
Dirty battery terminals reduce battery performance. Try cleaning the
terminals with a cotton swab and reinserting the battery a few times.
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•
Confirm that new batteries of the correct type are inserted (
•
Confirm that the batteries are inserted facing the correct way (
).
•
Confirm that the memory card/battery cover is fully closed (
•
Dirty battery terminals reduce battery performance. Try cleaning the
terminals with a cotton swab and reinserting the batteries a few times.
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The battery is depleted quickly.
•
Battery performance decreases at low temperatures. Try warming the
battery a little by putting it in your pocket, for example, ensuring that the
terminals do not touch any metal objects.
•
If these measures do not help and the battery is still depleted soon after
charging, it has reached the end of its life. Purchase a new battery.
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Batteries are depleted quickly.
•
Battery performance decreases at low temperatures. Try warming the
batteries a little by putting them in your pocket, for example, ensuring that
the terminals do not touch any metal objects.