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Troubleshooting

90

11.Reinstall the driver with the procedures in 

Installing the Software and USB 

Driver

 (p. 10).

“Server Busy” Displays During Image Download

Use the following procedures if a window similar to the one below appeared when you 
downloaded images with ZoomBrowser EX running on Windows XP.

1. Click [Retry].

If this screen appears again, click 
[Retry] until it disappears.

Zooming Images in ZoomBrowser EX is Slow or Not Working

Some graphics cards or settings may cause the display of zoomed images in ZoomBrowser EX 
to slow down or malfunction. If this occurs, set your computer display's Hardware acceleration 
setting to a lower setting. 

1. Click the Windows [Start] menu, followed by [Control Panel] and 

[Appearance and Themes].
With Windows 2000, Windows Me, or Windows 98, click the [Start] menu 
and select [Settings], followed by [Control Panel]. 

2. Click the [Display] icon, followed by the [Settings] tab, [Advanced] button and 

[Troubleshoot] tab.
With Windows 2000, click the [Display] icon, followed by the [Settings] tab, 
[Advanced] button and [Troubleshoot] tab.
With Windows Me or Windows 98, click the [Display] icon, followed by the 
[Settings] tab, [Advanced] button and [Performance] tab.

3. Set the [Hardware acceleration] to a setting below [Full] and click [OK].
4. Restart the computer if prompted.

Summary of Contents for Powershot S60

Page 1: ...By using the software you agree to be bound by the terms of the agreement Software Starter Guide For the Canon Digital Camera Solution Disk Version 18 19 CDI E133 010 XX04XXXX 2004 CANON INC PRINTED I...

Page 2: ...rt For Canon Customer Support contacts please see the Canon Limited Warranty supplied with your camera ArcSoft Customer Support North America 46601 Fremont Blvd Fremont CA 94538 Tel 510 440 9901 Mon F...

Page 3: ...of this Agreement You must reproduce and include the copyright notice on the back up copy 3 SUPPORT AND UPDATES Neither Canon nor its subsidiaries dealers or distributors will be responsible for prov...

Page 4: ...null and void with respect to the jurisdiction of that court or tribunal and all the remaining provisions of this Agreement shall remain in full force and effect 9 CONTROLLING LAW The terms of this A...

Page 5: ...e Windows Platform Advanced Techniques 24 The ZoomBrowser EX Windows 24 Checking Images before Downloading 26 Replaying Movies 28 Editing Movies 29 Searching Images 30 Converting RAW Images 33 Operati...

Page 6: ...7 PowerShot SD110 DIGITAL ELPH DIGITAL IXUS II s 98 PowerShot A85 PowerShot A75 99 PowerShot A310 100 Index 101 Using the PDF Manuals The following PDF format manuals hereafter PDF manuals are provide...

Page 7: ...software About this Guide The explanations in this guide are based on Windows XP and Mac OS X v10 2 If you are using another version of these operating systems the actual screen contents and procedure...

Page 8: ...ht at Home Like a Pro 4 It s so Simple Make Prints Right at Home Like a Pro See your Camera User Guide for shooting instructions Just install the software once at the beginning Shoot the images Instal...

Page 9: ...5 Download images to the computer Print the images Connect the camera to the computer...

Page 10: ...h the diverse layouts available in PhotoRecord Windows and ImageBrowser Macintosh The examples shown are from PhotoRecord Windows Stitch a Panorama Together Create a panoramic image from a series of i...

Page 11: ...d edit movies link movies and stills that have been downloaded to your computer add background music superimpose titles and other text and apply various effects to the movies Convert a RAW Format Imag...

Page 12: ...dition Professional Computer Model The above OS should be pre installed on computers with built in USB ports CPU Windows 98 Windows Me Windows 2000 Pentium 150 MHz or higher processor Windows XP Penti...

Page 13: ...in USB ports CPU PowerPC RAM Mac OS 9 0 9 2 64 MB or more of application memory Mac OS X v10 1 v10 2 v10 3 128 MB or more Interface USB Free Hard Disk Space Canon Utilities ImageBrowser 120 MB or mor...

Page 14: ...Prepare Your camera and computer Canon Digital Camera Solution Disk Interface cable supplied with the camera Installation Procedures 1 Confirm that the camera is NOT connected to the computer If it i...

Page 15: ...automatically Windows XP 1 Select My Computer from the Start menu 2 Right click the CD ROM icon and select Open 3 Double click the Setup exe icon Windows 2000 Windows Me Windows 98 1 Double click the...

Page 16: ...tructions to proceed The items displayed here differ according to the software installed When Custom Installation is Selected The USB driver the software for connecting is required when the camera is...

Page 17: ...that the USB driver can be utilized Users of Windows XP and Windows 2000 must log in as an Administrator computer system administrator after restarting to carry out the subsequent procedures If you i...

Page 18: ...are prompted to do so by a message A dialog allowing you to set the default settings will display after installation See Using the Software on the Windows Platform The Basics p 15 for the subsequent p...

Page 19: ...igital Terminal Prepare the camera for communication with the computer See Information about Your Camera p 92 to confirm whether your camera model supports the Direct Transfer function You can change...

Page 20: ...w when a dialog Events dialog similar to that on the right displays and click OK Your camera model name or Canon Camera will appear here If the Events dialog fails to display click the Start menu and...

Page 21: ...es that have not yet been downloaded will download according to the default setting If your camera supports the Direct Transfer function the Print Share button will light up and a Direct Transfer menu...

Page 22: ...the desktop 3 Click Camera Memory Card followed by Browse Download Images 4 Click Start Image Download when the Download image window opens You can confirm information such as the destination folder f...

Page 23: ...nt 2 Select an image to print and click the Next button at the window s bottom right See Memory Card Folder Structure p 82 for information about memory card folder structures and file names Movies can...

Page 24: ...the information selected in Step 3 in the Album window In addition the steps that will take you through the printing process will display on the left side Follow the steps in order to proceed The next...

Page 25: ...Type category 2 Click 3 Select paper and select the paper size and orientation 3 Click 4 Print confirm the number of copies and other printing settings and click Print This will initiate printing To c...

Page 26: ...the paper size and orientation 3 Click Decorate Album and change the design of the image background and border as required Click the Themes Backgrounds Photo Frames Text Frames or Clipart button to s...

Page 27: ...um types may vary slightly according to the printer in use Album Type Description One Photo Per Page Prints one image on each sheet of paper One Photo Per Sheet Free Form Allows images to be freely po...

Page 28: ...as two windows the Main Window and the Camera Window Main Window This window can be used for more than just organizing downloaded images For example you can use it to print images or attach them to e...

Page 29: ...h the following camera and image settings When JPEG images are shot with the camera s Auto Rotate function set to On When JPEG images are rotated with the camera s manual rotation settings When JPEG i...

Page 30: ...ard follow Steps 1 3 in the Memory Card Connection section p 18 2 Click List Images The window may appear slightly different with some camera models The Camera Window shows thumbnails tiny versions of...

Page 31: ...destination folder for the image s You can change the destination folder by clicking Browse and selecting a new destination Select Create new folder to create a new folder within the one specified ab...

Page 32: ...s easy using the Scanners and Cameras Wizard and other procedures However there are some inconveniences and limitations to this downloading method See the For Windows XP and Mac OS X Users leaflet for...

Page 33: ...edit in the Browser Area movies or stills and click Next You can select multiple movies or stills Installation Procedures for QuickTime 1 Set the Canon Digital Camera Solution Disk in the CD ROM driv...

Page 34: ...1 Select a folder to search in the Browser Area 2 Click View Modify followed by Search in the next menu 3 Set the search parameters Place a check mark in the parameter you wish to use Click this butto...

Page 35: ...earch process The images that met the search criteria will be contained in the Search Results folder in the main window You can select print or copy these images to another folder The images will disp...

Page 36: ...Properties The Properties window will display 2 Click the Favorite Photo box to add a check mark and close the Properties window This concludes the process for marking an image as one of your favorit...

Page 37: ...a special file format they cannot be opened by many image editing programs It is necessary to convert them to standard image file formats such as TIFF or JPEG Procedures for Converting RAW Images 1 Se...

Page 38: ...This window is explained in the Functions of the Image Quality Adjustment Window section 4 Click the 2 Save tab set the file format and destination and then click Save Select All Images or Checked Ima...

Page 39: ...p 2 This section adjusts the white balance according to the light source and color temperature This section adjusts the digital exposure compensation photo effect contrast sharpness and saturation Th...

Page 40: ...e computer and that ZoomBrowser EX is displaying its main window 2 Open the lens cover or remove the lens cap on models equipped with them Proceed to the next step if your model does not have one 3 Cl...

Page 41: ...e captured You can add comments to images by placing a check mark here and typing text in the boxes below Viewfinder Display Click the Start Stop Viewfinder button while a connection to the camera is...

Page 42: ...you turn off your computer s standby mode before you begin remote shooting The device performance cannot be guaranteed if the computer enters the standby mode If your camera is equipped with the Auto...

Page 43: ...he number of digits and the starting number The recorded images are saved to this folder Displaying the Subject in the Camera s LCD Monitor You can view the subject you are shooting in the camera s LC...

Page 44: ...s following the instructions in the guidance panel at the top of the PhotoStitch window Images Shot in Stitch Assist Mode It is easy to merge images shot with the camera s Stitch Assist mode since Pho...

Page 45: ...t of the display to proceed The disk will automatically eject from the drive once the files have been copied to it You can start PhotoStitch by clicking the mark shown on images shot in Stitch Assist...

Page 46: ...t My Camera Settings The My Camera Window Features ZoomBrowser EX already contains several pre recorded My Camera Settings items You can check these items with the My Camera window Tabs Click here to...

Page 47: ...dividually click the Set individually tab and select it 2 Select the settings file s from the Camera list that you wish to save to the computer 3 Click Save to PC 4 Add a name to the settings file you...

Page 48: ...the Add File button 2 Select the file you created and click Open This concludes the process for adding new data You can save the newly created data to the camera using the procedures described in the...

Page 49: ...s can be erased by clicking the Cut button 7 Click the Save tab confirm that the sound file was created input a file name and then save it 8 Click the Save button add a file name and save it 9 Click t...

Page 50: ...in the WAV format The following chart shows standard time lengths for My Camera Sounds Type Duration in Seconds 11 025 kHz 8 000 kHz Start Up Sound 1 0 sec or less 1 3 sec or less Shutter Sound 0 3 s...

Page 51: ...o Prepare Your camera and computer Canon Digital Camera Solution Disk Interface cable supplied with the camera Installation Procedures 1 Close any programs that are running 2 Place the Canon Digital C...

Page 52: ...y for installation 6 Read the software license agreement and click Agree if you consent to all the conditions 7 Review the installation settings and click Next Follow the onscreen instructions to proc...

Page 53: ...49 Continue by downloading images to the computer p 50 See Uninstalling the Software p 81 to delete the software installed with these procedures...

Page 54: ...port and the camera s Digital Terminal Prepare the camera for communication with the computer If iPhoto or Image Capture starts automatically during these procedures close it 2 Double click the Canon...

Page 55: ...s the port option and that your camera model name or Canon Camera are selected as the detected camera Click Set 5 Confirm that the images from the camera are displayed as thumbnails tiny versions in t...

Page 56: ...Capture menu and select Preferences 2 In the next menu click the When a camera is connected open list box and select Other 3 Select ImageBrowser in the program selection window 4 Close Image Capture...

Page 57: ...era model name or Canon Camera are selected as the detected camera Click Set The Camera Window will open and display the camera s images as thumbnails tiny versions To download images with transfer or...

Page 58: ...to Set ImageBrowser to Not Start Automatically 1 Click the Apple menu and select Control Panels and Canon ImageBrowser Auto Launch The Settings for USB Connection dialog will display 2 Click The appli...

Page 59: ...es not appear on the desktop double click the folder in which you installed the program followed by the Canon Utilities and ImageBrowser folders and the ImageBrowser file 3 Double click the DCIM folde...

Page 60: ...und 2 Select the Users folder and the subfolder labeled with the user name under which you are logged in on the startup disk Mac OS 9 users should select Macintosh HD in the Explorer View section Expl...

Page 61: ...oaded Images 1 Click the Camera Window to bring it to the forefront 2 Click the images to download A blue frame appears around selected images You can select multiple images by holding the shift key w...

Page 62: ...c OS X at the top left of the Camera Window Your camera uses a standard image transfer protocol called the Picture Transfer Protocol PTP With the PTP protocol and Mac OS X you can easily download imag...

Page 63: ...ne image per page or Layout and Print multiple images arranged on one page Full Page Print This option prints one image per page 1 Confirm that Tiled photo printing is selected in the Layout Options d...

Page 64: ...nt button in the Print window This will display the Print dialog 5 Click Print to start printing You can print an index print by selecting Index printing in the Layout Options dialog Images shot with...

Page 65: ...available It provides further information about the program s features and procedures See Using the PDF Manuals p 2 Change the Image Size Drag the border to resize the image Change the default number...

Page 66: ...movies and create panoramic images Proceed to this chapter once you have mastered the basic ImageBrowser procedures in the Using the Software on the Macintosh Platform The Basics chapter Replaying Mo...

Page 67: ...ltiple movies or stills 2 Click the Edit menu and select Movie Edit 3 Follow the steps displayed in the middle of the window to edit the movie and save it Click this button to play the movie being edi...

Page 68: ...essing The main window the Navigator window and the Image Quality Adjustment Window will display Use the buttons here to switch between images and display modes rotate images and set the conversion pa...

Page 69: ...add your own color schemes My Color to apply to other RAW images when they are being converted See the PDF manual for ImageBrowser for more information p 2 This section adjusts the white balance accor...

Page 70: ...to the computer and that ImageBrowser is displaying its Browser Window Close the Camera Window if it appears 2 Open the lens cover or remove the lens cap on models equipped with them Proceed to the n...

Page 71: ...e captured You can add comments to images by placing a check mark here and typing text in the boxes below Viewfinder Display Click the Start Stop Viewfinder button while a connection to the camera is...

Page 72: ...t you turn off your computer s sleep mode before you begin remote shooting The device performance cannot be guaranteed if the computer enters the sleep mode If your camera is equipped with the Auto Ro...

Page 73: ...igned a name that is one number higher than the last You can also change the number of digits and the starting number Displaying the Subject in the Camera s LCD Monitor You can view the subject you ar...

Page 74: ...Follow the instructions to merge the images 3 Merge the images following the instructions in the guidance panel at the top of the PhotoStitch window Images Shot in Stitch Assist Mode It is easy to me...

Page 75: ...e camera and vice versa Displaying the My Camera Window 1 Connect the camera to the computer start ImageBrowser and display the Camera Window For starting instructions for ImageBrowser see Starting Im...

Page 76: ...ame such as Animal For example the start up image that starts with Animal shows an animal picture while the similarly named sound files feature animal sounds Do not detach the interface cable turn the...

Page 77: ...from the Type list box 2 Select the setting in the Camera list that you wish to save to the computer 3 Click the button 4 Input a file name to the selected setting and click the OK button This conclu...

Page 78: ...ile and then Add It With Mac OS 9 you can use the standard issue SimpleSound program to record a sound file Record the sound as an 11 025 kHz or 8 000 kHz 8 bit mono sound in the WAV format The follow...

Page 79: ...be supplied with your camera This topic explains the program features and installation procedures for the programs on these CD ROMs ArcSoft Camera Suite 2 1 CD ROM This CD ROM contains the following...

Page 80: ...io and VideoImpression If the message does not appear automatically click the Windows Start menu select My Computer and double click the ARCSOFT and Setup exe icons Windows 2000 Windows Me and Windows...

Page 81: ...es for compiling a movie from multiple movie clips or stills and for editing out unwanted frames from movies Installing ArcSoft Camera Suite 1 3 Windows 1 Close all programs that are running 2 Place t...

Page 82: ...1 After you select an image to edit click View Modify in the main window followed by Edit Image in the next menu For Macintosh 1 After you select an image to edit click the Edit menu and select the pr...

Page 83: ...rograms ArcSoft Camera Suite 2 1 ArcSoft Camera Suite 1 3 Uninstall the program by clicking the Start menu and selecting Control Panel and Add or Remove Programs With Windows 2000 Me 98 uninstall the...

Page 84: ...2 A dialog allowing you to select which application program to start will display 2 Click the Cancel button If ZoomBrowser EX is started close it 3 Click the Start menu and select Settings followed by...

Page 85: ...r x x Uninstall WIA Driver The uninstall process will start To connect the camera to the computer and download after this point use the following procedures 1 Reinstall the driver 2 Connect the camera...

Page 86: ...e third digit in the name i e STA_0001 JPG STB_0002 JPG STC_0003 JPG All folders except the xxxCANON folders contain image settings files Do not open or delete them IMG_xxxx JPG JPEG format images _MG...

Page 87: ...rrectly connected to the computer See Information about Your Camera pp 92 100 for the correct connection procedures Also check to ensure that you are using the correct cable and that it is securely at...

Page 88: ...g won t display or images will not download to the computer when camera is connected to the computer via an interface cable Cause 1 There is a problem with one of the items in the Start by Checking Th...

Page 89: ...er device 2 Delete the driver and the setup information files if it is being recognized as an other device 3 Reinstall the driver This section explains the specific steps for each operating system Win...

Page 90: ...devices categories do not appear or your camera model name or Canon Camera does not appear Proceed to Step 6 temporarily quit the procedures and investigate the other potential causes Step 7 and abov...

Page 91: ...11 Reinstall the driver with the procedures in Installing the Software and USB Driver p 10 Windows Me Windows 98 Check to see if the camera is being recognized as an other device and delete the drive...

Page 92: ...e or Canon Camera if it appears in one or more places in the Other devices or Imaging devices categories 6 Click OK to close the System Properties window Delete the setup information files 7 Double cl...

Page 93: ...indows Me Click the Tools menu and select Folder Options 2 Click the View tab 3 Windows 98 Set the Hide files section to Show all files Windows Me Set the Hidden files and folders section to Show hidd...

Page 94: ...down or malfunction If this occurs set your computer display s Hardware acceleration setting to a lower setting 1 Click the Windows Start menu followed by Control Panel and Appearance and Themes With...

Page 95: ...point and click the Start button e g C Program Files Canon ZoomBrowser EX Database My Database zbd This will display the titles and comments input in the earlier versions in the comments section of Z...

Page 96: ...pabilities of your camera model Information Common to All Models See the respective page for your camera model for information specific to that model pp 94 100 Programs and Compatible Operating System...

Page 97: ...he camera If this occurs disconnect the other devices from the computer and try reconnecting the camera Do not connect two or more cameras at the same time to the same computer via the USB interface T...

Page 98: ...e programs on the disk Non Supported Programs and Features Does not support with the Direct Transfer function Images Recorded in the Adobe RGB Color Space The images will appear desaturated when displ...

Page 99: ...e connected CD ROMs in the Package Canon Digital Camera Solution Disk ArcSoft Camera Suite 2 1 See ArcSoft Camera Suite 2 1 CD ROM p 75 for information about the features and installation procedures f...

Page 100: ...connected CD ROMs in the Package Canon Digital Camera Solution Disk ArcSoft Camera Suite 2 1 See ArcSoft Camera Suite 2 1 CD ROM p 75 for information about the features and installation procedures for...

Page 101: ...will prepare the camera to exchange data with the computer CD ROMs in the Package Canon Digital Camera Solution Disk ArcSoft Camera Suite 1 3 See ArcSoft Camera Suite 1 3 CD ROM p 77 for information...

Page 102: ...is will prepare the camera to exchange data with the computer CD ROMs in the Package Canon Digital Camera Solution Disk ArcSoft Camera Suite 1 3 See ArcSoft Camera Suite 1 3 CD ROM p 77 for informatio...

Page 103: ...e data with the computer CD ROMs in the Package Canon Digital Camera Solution Disk ArcSoft Camera Suite 1 3 See ArcSoft Camera Suite 1 3 CD ROM p 77 for information about the features and installation...

Page 104: ...ROMs in the Package Canon Digital Camera Solution Disk ArcSoft Camera Suite 1 3 See ArcSoft Camera Suite 1 3 CD ROM p 77 for information about the features and installation procedures for the programs...

Page 105: ...ntosh 56 Windows 15 E E mail 7 Events Dialog 16 84 Exif 2 2 Exif Print Macintosh 60 Windows 19 Explorer View 50 55 56 F Folder New 56 Folders Area 24 Full Page Print Macintosh 59 Windows 21 Function B...

Page 106: ...intosh 58 Windows 28 Q QuickTime Windows 29 40 44 QuickTime Player Macintosh 62 Windows 28 R Remote Shooting Macintosh 66 Windows 36 S Save Folder for Images 27 Saving Images on CD R RW Disks 41 Scann...

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