Canon Pull Print Service Provider Version 1.0..., User Manual

Page 1: ...User s Guide PullPrint Service Provider Version 1 0 ENG Pub No SE IE 1359 V2 ...

Page 2: ...List of Error Messages The information in this manual is subject to change without notice Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon The contents of this manual shall not be reproduced without the prior consent of Canon ...

Page 3: ...ements 1 4 Computer Requirements 1 4 MEAP Device System Resources 1 4 Supported Devices 1 4 Chapter 2 Installation and Setup Installation and Setup Flow 2 2 Starting and Closing SMS 2 3 Starting and Logging In to SMS 2 3 Logging Out from SMS 2 7 Installing and Uninstalling PullPrint Service Provider 2 8 Installation 2 9 Uninstallation 2 11 Starting and Stopping an Application 2 13 Starting an Appl...

Page 4: ...ifying Settings from the Settings File 3 6 Setting Item List 3 9 PullPrint Service Provider Settings 3 10 Register Allowed Print Data Sources 3 12 Single Sign on User Settings 3 13 Changing a Password 3 14 Changing the Display Language 3 17 Chapter 4 List of Error Messages List of Error Messages 4 2 Status Display Error Messages 4 2 Management Console Error Messages 4 2 ...

Page 5: ...ad this manual thoroughly before operating the application to familiarize yourself with its capabilities and to make the most of its many functions After reading this manual store it in a safe place for future reference ...

Page 6: ...these items carefully to operate the machine correctly and avoid damage to the machine NOTE Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Keys Used in This Manual The following button names are a few examples of how buttons to be clicked are expressed in this manual Buttons on Computer Operation Screens Butto...

Page 7: ...depending on the system environment you are using The buttons which you should click or press are marked with a as shown below When multiple buttons are used for an operation all buttons are marked 1 Click Change Password on the login screen Abbreviations Used in This Manual In this manual product names are abbreviated as follows imageRUNNER ADVANCE iR ADV ...

Page 8: ... of Canon Inc Windows and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U S and or other countries Other product and company names herein may be the registered trademarks or trademarks of their respective owners ...

Page 9: ...lPrint Service Provider This chapter provides an overview of PullPrint Service Provider Features 1 2 Flow of Operations 1 3 System Requirements 1 4 Computer Requirements 1 4 MEAP Device System Resources 1 4 Supported Devices 1 4 ...

Page 10: ...Provider is an application that downloads data from the network and prints it PullPrint Service Provider Canon Business Imaging Online Print request Print completion notification Print Print data download 1 3 Print data download request 2 4 5 ...

Page 11: ... compatibility 3 Installation and Setup p 2 1 Starting and Logging In to SMS Installation Starting an Application 4 PullPrint Service Provider Settings p 3 2 Changing the settings on the Change Settings screen Edit the settings file to change the settings Changing the Settings When the application is already installed 1 PullPrint Service Provider Settings p 3 2 Changing the settings on the Change ...

Page 12: ...uired in a MEAP device to install this application The system resources of a MEAP device can be checked from Service Management Service Item iR ADV LBP MEAP Spec version 5 11 15 62 Maximum memory use 9 200 KB 7 500 KB Maximum hard disk storage use 5 500 KB Maximum number of threads 25 Maximum number of sockets 8 Maximum number of file descriptions 13 LBP refers to the device with MEAP Supported De...

Page 13: ...Print Service Provider Installation and Setup Flow 2 2 Starting and Closing SMS 2 3 Starting and Logging In to SMS 2 3 Logging Out from SMS 2 7 Installing and Uninstalling PullPrint Service Provider 2 8 Installation 2 9 Uninstallation 2 11 Starting and Stopping an Application 2 13 Starting an Application 2 13 Stopping an Application 2 15 Confirming Application Details 2 16 Confirming PullPrint Ser...

Page 14: ...n and Setup Flow The flow of installing and setting up PullPrint Service Provider is as follows 1 Starting and Logging In to SMS p 2 3 2 Installation p 2 9 3 Starting an Application p 2 13 4 Confirming PullPrint Service Provider Settings p 2 17 ...

Page 15: ...you do not forget your password Otherwise you will not be able to access SMS If you forget your password contact your local authorized Canon dealer The appearance of the SMS screen differs depending on the model of the machine For more information on SMS see the manual accompanying your device Starting and Logging In to SMS Log in to SMS to install PullPrint Service Provider The login procedure is...

Page 16: ...ment consult your network administrator Enter the IP address of the printer into Exceptions in the Web browser proxy server settings Set your Web browser to enable all cookies and use JavaScript NOTE The default HTTP port number is 8000 If the HTTP port number has been changed in the printer s protocol settings enter the new HTTP port number If you do not know the HTTP port number consult your adm...

Page 17: ...t If this happens log in again from the Login page If you do not log in within five minutes of displaying the Login page you cannot log in even if you enter the correct password Re enter the password according to the message displayed on the screen If a message is displayed and you cannot log in even though you entered the correct password within five minutes of displaying the Login page confirm w...

Page 18: ...2 Enter or select each item click Log In If SDL is set as the login service Enter the user name and password for a user registered as an SDL administrator click Log In If SSO or SSO H is set as the login service Enter the user name and password for a user registered as an SSO or SSO H administrator select the login destination click Log In NOTE If you cannot log in to SDL SSO or SSO H because the ...

Page 19: ...ut from SMS Log out to finish the operation 1 Click Log Out from SMS The Login page is displayed IMPORTANT When you finish using SMS make sure you log out If you close the Web browser without logging out SMS becomes temporarily inaccessible ...

Page 20: ...ap After accessing the License Management System follow the directions displayed on the screen to obtain your license file You must have your License Access Number and Device Serial Number available in order to complete the license generation process If your application does not come with a License Access Number your license file will be provided by your MEAP Application provider The maximum numbe...

Page 21: ...ullPrint Service Provider 1 Click Install MEAP Application The MEAP Application Management page is displayed 2 Click Browse select the application file and license file to install click Install Application file A file with the jar extension License file A file with the lic extension ...

Page 22: ...s on stopping an application see Stopping an Application on p 2 15 To add a license for an application that is already installed add a license file For more information on adding a license file see the manual accompanying your device 3 Confirm the information displayed on the installation confirmation page click Yes If you click No the application is not installed and you are returned to the MEAP ...

Page 23: ...er NOTE The license files must be disabled before uninstalling PullPrint Service Provider For more information on disabling a license file see the manual accompanying your device 1 Click MEAP Application Management The MEAP Application Management page is displayed 2 Click Uninstall for the application you want to uninstall ...

Page 24: ... the license file on the License File Management page before uninstalling the application For more information on disabling a license file see the manual accompanying your device To disable a license file the application must be stopped For instructions on stopping an application see Stopping an Application on p 2 15 Modified settings are retained after uninstallation of PullPrint Service Provider...

Page 25: ...TANT Even if installation is complete you cannot use PullPrint Service Provider on your system until you start the application Starting an Application Start PullPrint Service Provider 1 Click MEAP Application Management The MEAP Application Management page is displayed 2 Click Start for the application you want to start The application is started ...

Page 26: ...e information displayed on the MEAP Application Management page see the manual accompanying your device You cannot start applications whose required license file has not been installed When the resources required for memory threads sockets or file descriptors has run out the application will not start even if you click Start ...

Page 27: ...lose the application you want to update 1 Click MEAP Application Management The MEAP Application Management page is displayed 2 Click Stop for the application you want to stop The application is stopped IMPORTANT Even if you stop an application the following information remains Settings changed with the Change Settings function Log files ...

Page 28: ...m the details of PullPrint Service Provider 1 Click MEAP Application Management The MEAP Application Management page is displayed 2 Click PullPrint Service Provider displayed in Application Name The Application License Information page is displayed 3 Confirm the application details ...

Page 29: ...e Provider has been started the settings must be correctly set to use it on your system 1 Log in to the Management Console of PullPrint Service Provider The Change Settings screen is displayed NOTE For instructions on logging in to the Management Console see Specifying Settings from a Web Browser on p 3 3 2 Confirm that the settings are correct NOTE For more information on the settings see Setting...

Page 30: ...Confirming PullPrint Service Provider Settings 2 18 ...

Page 31: ...lPrint Service Provider Settings 3 2 Setting Precautions 3 2 Specifying Settings from a Web Browser 3 3 Specifying Settings from the Settings File 3 6 Setting Item List 3 9 PullPrint Service Provider Settings 3 10 Register Allowed Print Data Sources 3 12 Single Sign on User Settings 3 13 Changing a Password 3 14 Changing the Display Language 3 17 ...

Page 32: ...s from a Web Browser p 3 3 Specifying Settings from the Settings File p 3 6 Setting Precautions Web browser Do not use the Web browser s Back or Forward button The settings may not be reflected if you use these buttons If the browser is idle for five minutes you are logged out and must log in again Settings file Do not edit settings other than those prescribed in the settings file ...

Page 33: ...ullPrintServiceProvider Console 2 Enter the login ID and password You are logged in to the device Enter or select the necessary items according to the set login service Set Login Service Operation Department ID Management 1 Enter a Department ID and PIN 2 Click Log In SDL Single Domain SSO 1 Enter a user name and password 2 Click Log In Multi Domain SSO SSO H 1 Enter a user name and password 2 Sel...

Page 34: ... follows User name pullprintserviceprovider Password pullprintserviceprovider For instructions on changing the password see Changing a Password on p 3 14 4 Click Auto Set If you click Auto Set enter the settings required when you use Canon Business Imaging Online in Register Allowed Cross Domain Transmissions and Register Allowed Print Data Sources 5 Click Update Setting Value ...

Page 35: ...name and port number settings for cloud services or other service to add Register Allowed Print Data Sources p 3 12 Host name and port number settings for cloud services or other service to add Single Sign on User Settings p 3 13 Management Console SSO User Department ID settings 7 Click Update Setting Value again 8 Log out from the Management Console 9 Restart PullPrint Service Provider in SMS Th...

Page 36: ...evice 8443 PullPrintServiceProvider Console 2 Enter the login ID and password You are logged in to the device Enter or select the necessary items according to the set login service Set Login Service Operation Department ID Management 1 Enter a Department ID and PIN 2 Click Log In SDL Single Domain SSO 1 Enter a user name and password 2 Click Log In Multi Domain SSO SSO H 1 Enter a user name and pa...

Page 37: ...rintserviceprovider For instructions on changing the password see Changing a Password on p 3 14 4 Select the settings file click Download 5 Download the file Save the PSP ini file in the desired location 6 Open the file specify the settings For the setting values in the PSP ini file see Setting Item List on p 3 9 7 Upload Click Browse select the settings file click Upload to upload to the device 8...

Page 38: ...PullPrint Service Provider Settings 3 8 9 Restart PullPrint Service Provider in SMS The settings are now complete ...

Page 39: ...Setting Item List 3 9 Setting Item List Management Console setting items and setting content are described below If you change the settings it is necessary to restart PullPrint Service Provider in SMS ...

Page 40: ... Default Value 9100 Settings file name ServiceProvider RawPort LogLevel Setting Log output level Set within range of 1 to 15 Default Value 3 Settings file name Common LogLevel LoginSkip Setting Skip the Login screen of PullPrint Service Provider Not selected Display login screen 0 Selected Skip login screen 1 Default Value Display login screen 0 Settings file name Common LoginSkip ...

Page 41: ...gister Allowed Cross Domain Transmissions To print from a Web browser cross domain transmissions must be allowed with the setting below For Canon Business Imaging Online you must allow prnwm a01 c aas com 443 Host Name and Port Number Setting Host Name Port Number Separate with line break enter r n breaks in the settings file Enter up to 1 024 characters for the host name and set the port number w...

Page 42: ...e and Port Number Setting Host Name Port Number Separate with line break enter r n breaks in the settings file Enter up to 1 024 characters for the host name and set the port number within the range of 1 to 65535 Maximum number of settings 5 Example Host name Abc com 8000 IP address 123 123 123 123 8000 Separation method Abc1 com 8000 Abc2 com 8000 Abc3 com 8000 Abc4 com 8000 Abc5 com 8000 Setting...

Page 43: ...when specifying multiple users User Name Setting User Name or Department ID Separate with line break enter r n breaks in the settings file Maximum number of settings 5 Restrictions Enter a seven digit number starting with 0 for the Department ID Example User name Administrator Department ID 0000001 Separation method 0000001 0000002 0000003 Settings file name Common ConsoleLogin ...

Page 44: ...elect or enter the necessary items according to the device model and login service you are using You are logged in to the device Enter or select the necessary items according to the set login service Set Login Service Operation Department ID Management 1 Enter a Department ID and PIN 2 Click Log In SDL Single Domain SSO 1 Enter a user name and password 2 Click Log In Multi Domain SSO SSO H 1 Enter...

Page 45: ...Changing a Password 3 15 3 Click To Change Password Page on the login screen 4 Enter the current password and new password ...

Page 46: ...rd 3 16 5 Click Update Password The password is changed Password restrictions Number of characters 8 to 32 alphanumeric characters Uninstallation Returns the password to the default password Update Retains the password ...

Page 47: ... PullPrintServiceProvider Console 2 Enter the login ID and password You are logged in to the device Enter or select the necessary items according to the set login service Set Login Service Operation Department ID Management 1 Enter a Department ID and PIN 2 Click Log In SDL Single Domain SSO 1 Enter a user name and password 2 Click Log In Multi Domain SSO SSO H 1 Enter a user name and password 2 S...

Page 48: ...Changing the Display Language 3 18 3 Select a language from Language on the login screen 4 Click If you skip the login screen you can also change the display language on the screen for changing settigs ...

Page 49: ...1 4 15 3 List of Error Messages This chapter describes the error messages for PullPrint Service Provider List of Error Messages 4 2 Status Display Error Messages 4 2 Management Console Error Messages 4 2 ...

Page 50: ...t be executed Restart the device Restart the device The application has stopped because initialization with the device could not be executed Restart the device Management Console Error Messages Login Screen Error Message Remedy Your User Name or Password is incorrect Enter the correct user name and password Cannot use the application because another user is currently logged in Wait a while and the...

Page 51: ... the correct extension in the file path entry field The specified file cannot be found Enter a correct file path in the file path entry field Change Password Screen Error Message Remedy Your User Name or Current Password is incorrect Enter the correct user name and password Characters that cannot be used have been entered for the New Password Enter the New Password again Enter a new password using...

Page 52: ...ad because an error occurred Perform the operation again Could not upload because an error occurred Upload the file again Perform the operation again The application has quit Restart the Web browser and log in to PullPrint Service Provider Servlet again The specified URL is incorrect Specify the correct URL An error occurred Start the application again Restart PullPrint Service Provider If the err...

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