8-4
❚
Cannot send using Error Correction Mode (ECM).
The other party’s fax machine may not support ECM.
• If the other party’s fax machine does not support ECM, then the document is sent in normal mode without
error checking.
ECM may be disabled.
• Make sure ECM is on. (
→
ECM TX
, p. 9-5)
❚
Errors occur frequently while sending.
The telephone lines may be in poor condition, or you may have a bad connection.
• Lower the transmission speed. (
→
TX START SPEED
, p. 9-5)
■
Receiving Problems
❚
Cannot receive a fax automatically.
The machine may not be set to receive automatically.
• For the machine to receive faxes automatically, the receive mode must be set to
FAX ONLY MODE
,
FAX/
TEL AUTO SW
, or
ANS.MACHINE MODE
(
→
Chapter 5). If you have set
ANS.MACHINE MODE
, confirm
that an answering machine is connected to the machine and that it is turned on with an outgoing message
properly recorded. (
→
Quick Start Guide)
The machine’s memory is full.
• Print or delete any documents stored in memory (
→
pp. 4-14, 4-15) to free up space in the machine’s
memory. Then ask the other party to resend the fax.
An error may have occurred during reception.
• Check the LCD for an error message. (
→
p. 8-1)
• Print an ACTIVITY REPORT and check for an error. (
→
p. 7-2)
The telephone line may not be connected properly.
• Make sure all line connections are secure. (
→
Quick Start Guide)
❚
The machine does not switch automatically between telephone and fax reception.
The machine may not be set to switch automatically between telephone and fax reception.
• For the machine to switch automatically, the receive mode must be set to
FAX
⁄
TEL AUTO SW
or
ANS.MACHINE MODE
(
→
Chapter 5). If you have set
ANS.MACHINE MODE
, confirm that an answering
machine is connected to the machine and that it is turned on with an outgoing message properly recorded.
(
→
Quick Start Guide)
An error may have occurred during reception.
• Check the LCD for an error message. (
→
p. 8-1)
• Print an ACTIVITY REPORT and check for an error. (
→
p. 7-2)
The sending fax machine cannot send the CNG signal that tells the machine that the incoming signal is
a fax.
• Some fax machines cannot send the CNG signal that tells your machine the incoming call is from a fax
machine. In such cases, you will have to receive the fax manually. (
→
p. 5-4)
Summary of Contents for SmartBase H12219
Page 1: ...Canon SmartBase MPC600F 400 Fax Guide ...
Page 8: ......
Page 18: ...2 8 ...
Page 44: ...4 16 ...
Page 66: ...8 8 ...
Page 74: ...9 8 ...
Page 76: ...A 2 ...
Page 82: ...I 6 ...