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SmartBase MPC200/imageCLASS MPC200
Chapter 4: Maintenance & Service
4. TROUBLESHOOTING
4.1 Troubleshooting Index
For troubleshooting, use the troubleshooting index below to investigate the cause of the problem and refer
to the specified page for countermeasures.
Problem
• Errors shown on the display
• The error message can be checked.
• The error code can be checked.
• General errors
• The unit does not power on.
• The display looks abnormal.
• The buttons do not work.
• Printing problem
• The paper is not fed properly.
The paper feed motor does not run.
The paper is not picked up from the auto sheet feeder.
• The printing operation is abnormal.
Nothing is printed.
The carriage motor does not run.
• Printing quality error
The printer does not at all.
Printing stop midway.
Certain colors are not printed.
Blotches appear.
Blank ink appear.
• Scanning problem
• The scanning image is abnormal.
Nothing is printed.
The image has vertical stripes.
The half-tone image contains black dots.
The color or brightness of the scanned image is not normal.
• Memory card error
• The card is not recognized.
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