COPYRIGHT © 2001 CANON INC.
2000 2000 2000 2000
CANON SmartBase PC1200s/iR1200s REV. 0 DEC. 2001
CHAPTER 7 TROUBLESHOOTING
7-30
3.1.14 The back of the output is soiled.
Paper
1) Is the paper soiled?
YES: Replace the paper.
Fixing pressure roller
2) Execute fixing pressure roller cleaning. Is the problem correct? (See
4.1.1 of Chapter 6.)
YES: Advise the user to clean the fixing pressure roller periodically.
Transfer guide
3) Is the surface of the transfer guide soiled with toner?
YES: Clean it.
Static eliminator
4) Is the static eliminator soiled with toner?
YES: Clean it.
Rollers (cassette pickup roller, vertical path roller, registration roller, transfer charging roller,
fixing pressure roller), Paper path
5) Is the problem noted at specific internals?
YES: Isolate the cause by referring to T07-301-01, and clean it.
If the problem is not corrected, replace the part.
NO:
Clean the paper path. If the problem cannot be corrected, replace
the part.