COPYRIGHT © 2001 CANON INC.
2000 2000 2000 2000
CANON SmartBase PC1200s/iR1200s REV. 0 DEC. 2001
7-31
CHAPTER 7 TROUBLESHOOTING
3.1.15 The output has a fixing fault.
Paper
1) Try paper fresh out of package (newly opened). Is the problem cor-
rected?
YES: 1. The paper may be moist. Advise the user on the correct method
of storing paper.
2. Advise the user that the use of non-recommended paper may not
bring about the best results in terms of fixing.
Fixing pressure roller
2) Execute fixing pressure roller cleaning. Is the problem corrected?
(See 4.1.1 of Chapter 6.)
YES: Advise the user to clean the fixing locking roller periodically.
Paper selection (for manual feed)
3) Is the setting of paper selection suited to the type of paper placed in
the manual feed tray?
NO:
Correct the setting.
Connector
4) Is the connection of the connector J107 on the power supply PCB
normal?
NO:
Connect it firmly.
Fixing pressure roller
5) Is the surface of the fixing pressure roller normal?
NO:
Clean the fixing locking roller. If it has a scratch, replace it.
Fixing film unit
6) Try replacing the fixing film unit. Is the problem corrected?
YES: End.
Fixing pressure roller (nip), Power supply PCB
7) Is the nip of the fixing pressure roller correct? (See 1.1 of Chapter
7.)
NO:
Replace the fixing assembly. If the problem is not corrected after
replacement, replace the power supply PCB.
