Store the logging in case of software errors
Introduction
When the system has a software error, you can store the logging. Service can use this logging to
analyse the error.
Procedure
1.
On the control panel an error screen is visible that indicates a software error. A software error has
an error code that starts with 115. The system creates a log. This may take a few minutes. After
the creation of the log is complete, you can insert a USB drive into the USB port
at the left-
hand side of the control panel.
When you do not want to store the logging of the software error, you can touch the error screen
to exit the error. The system restarts.
Only non-recoverable software errors will store the error log.
2.
Touch the USB drive button on the error screen.
The systems stores the logging of the error on the USB drive.
3.
When the systems indicates that the storing is completed, remove the USB drive.
4.
Touch the error screen to exit the error. The system restarts.
NOTE
When the system has two identical software errors after each other, you can delete all jobs. If
one or more jobs caused the software error, the system restarts without an error.
NOTE
If the system experiences three identical software errors, one after another the system reinstalls
the software upon restarting. Reinstallation will take a while.
Store the logging in case of software errors
426
Chapter 19 - Troubleshooting
Canon varioPRINT 135 Series
Summary of Contents for varioPRINT 135 Series
Page 1: ...varioPRINT 135 Series Operation guide ...
Page 10: ...Chapter 1 Preface ...
Page 15: ...Available User Documentation 14 Chapter 1 Preface Canon varioPRINT 135 Series ...
Page 16: ...Chapter 2 Main Parts ...
Page 30: ...Chapter 3 Power Information ...
Page 36: ...Chapter 4 Adapt Printer Settings to Your Needs ...
Page 54: ...Chapter 5 Media Handling ...
Page 56: ...Introduction to the Media Handling Chapter 5 Media Handling 55 Canon varioPRINT 135 Series ...
Page 75: ...Use the JIS B5 Adapter Option 74 Chapter 5 Media Handling Canon varioPRINT 135 Series ...
Page 122: ...Chapter 6 Carry Out Print Jobs ...
Page 210: ...Chapter 7 Carry Out Copy Jobs ...
Page 247: ...Scan Now and Print Later 246 Chapter 7 Carry Out Copy Jobs Canon varioPRINT 135 Series ...
Page 248: ...Chapter 8 Carry Out Scan Jobs ...
Page 279: ...Optimize the Scan Quality 278 Chapter 8 Carry Out Scan Jobs Canon varioPRINT 135 Series ...
Page 280: ...Chapter 9 Use the DocBox Option ...
Page 312: ...Chapter 10 Removable Hard Disk Option ...
Page 319: ...Troubleshooting 318 Chapter 10 Removable Hard Disk Option Canon varioPRINT 135 Series ...
Page 320: ...Chapter 11 Remote Service ORS Option ...
Page 323: ...Remote Service 322 Chapter 11 Remote Service ORS Option Canon varioPRINT 135 Series ...
Page 324: ...Chapter 12 Remote Monitor Option ...
Page 326: ...Chapter 13 PRISMAsync Remote Manager Option ...
Page 328: ...Chapter 14 Counters ...
Page 332: ...Chapter 15 Accounting ...
Page 350: ...Chapter 16 Add Toner and Staples ...
Page 360: ...Chapter 17 Cleaning ...
Page 371: ...Automatic Drum Cleaning 370 Chapter 17 Cleaning Canon varioPRINT 135 Series ...
Page 372: ...Chapter 18 Printer Operation Care POC ...
Page 424: ...Chapter 19 Troubleshooting ...
Page 428: ...Chapter 20 Software upgrade ...
Page 432: ...Appendix A Specifications ...
Page 443: ...Printer Driver Support 442 Appendix A Specifications Canon varioPRINT 135 Series ...