Remote Service
Introduction
NOTE
Remote Service requires a license. Remote Service also requires a permission to an Canon site
outside the customer domain, either via a proxy server or via IP white list. Contact your local IT
specialist to give you the permission.
Remote Service is an application that runs on a printer or a separate server in the customer's
network. Remote Service requires a working Internet connection to establish a secure connection
between the customer's site and Canon. In case a proxy server is present, Remote Service must
be configured correctly.
Remote Service has the following functionality:
Functionality
Description
Remote Diagnostics
When a customer contacts Canon in case of a problem, Canon can
automatically retrieve service related data from the printer for
analysis and troubleshooting. With these data, Canon can quickly
identify the source of the problem and possibly solve the problem
via the telephone.
Remote Meter Reading
With this function counter information that is needed for billing
can be automatically sent to Canon on a regular basis. Then the
customer does not need to collect the metre readings manually
and send these to Canon. The customer can always check the sent
data and approve the meter readings.
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Remote Service
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Chapter 11 - Remote Service (ORS) (Option)
Canon varioPRINT 135 Series
Summary of Contents for varioPRINT 135 Series
Page 1: ...varioPRINT 135 Series Operation guide ...
Page 10: ...Chapter 1 Preface ...
Page 15: ...Available User Documentation 14 Chapter 1 Preface Canon varioPRINT 135 Series ...
Page 16: ...Chapter 2 Main Parts ...
Page 30: ...Chapter 3 Power Information ...
Page 36: ...Chapter 4 Adapt Printer Settings to Your Needs ...
Page 54: ...Chapter 5 Media Handling ...
Page 56: ...Introduction to the Media Handling Chapter 5 Media Handling 55 Canon varioPRINT 135 Series ...
Page 75: ...Use the JIS B5 Adapter Option 74 Chapter 5 Media Handling Canon varioPRINT 135 Series ...
Page 122: ...Chapter 6 Carry Out Print Jobs ...
Page 210: ...Chapter 7 Carry Out Copy Jobs ...
Page 247: ...Scan Now and Print Later 246 Chapter 7 Carry Out Copy Jobs Canon varioPRINT 135 Series ...
Page 248: ...Chapter 8 Carry Out Scan Jobs ...
Page 279: ...Optimize the Scan Quality 278 Chapter 8 Carry Out Scan Jobs Canon varioPRINT 135 Series ...
Page 280: ...Chapter 9 Use the DocBox Option ...
Page 312: ...Chapter 10 Removable Hard Disk Option ...
Page 319: ...Troubleshooting 318 Chapter 10 Removable Hard Disk Option Canon varioPRINT 135 Series ...
Page 320: ...Chapter 11 Remote Service ORS Option ...
Page 323: ...Remote Service 322 Chapter 11 Remote Service ORS Option Canon varioPRINT 135 Series ...
Page 324: ...Chapter 12 Remote Monitor Option ...
Page 326: ...Chapter 13 PRISMAsync Remote Manager Option ...
Page 328: ...Chapter 14 Counters ...
Page 332: ...Chapter 15 Accounting ...
Page 350: ...Chapter 16 Add Toner and Staples ...
Page 360: ...Chapter 17 Cleaning ...
Page 371: ...Automatic Drum Cleaning 370 Chapter 17 Cleaning Canon varioPRINT 135 Series ...
Page 372: ...Chapter 18 Printer Operation Care POC ...
Page 424: ...Chapter 19 Troubleshooting ...
Page 428: ...Chapter 20 Software upgrade ...
Page 432: ...Appendix A Specifications ...
Page 443: ...Printer Driver Support 442 Appendix A Specifications Canon varioPRINT 135 Series ...