varioPRINT 135 Customer Expectations Document
Version 13
varioPRINT 135 Customer Expectations Document
Page 63
15. Machine Reliability and Productivity
This chapter describes the reliability and productivity of the Canon varioPRINT
135.
15.1 Machine Reliability and Service Call Ratio
The service call ratio varies, depending on the total print volume, installation
environment, image ratio, paper size, and paper type.
Usage
Factors
Monthly Print Volume
200,000
Print Volume Over a 5 Year
Maintenance Agreement
12,000,000
Large/Heavy
Paper Ratio
CMP
*1
40%
CRD
*2
0%
Toner Coverage
6.0%
Media Type
100% Plain Paper
Configuration (Main Unit
and Accessories)
•
Main Unit
•
PRISMAsync Controller
•
1-ePIM-C1
•
Saddle Finisher
Labor
Work Time
*3
60 Minutes
Travel Time
*4
30 Minutes
Service
With POC
Without POC
CMP
*1
CRD
*2
CMP
*1
CRD
*2
Average CBV
*5
108,200
155,900
77,350
117,150
Visit Ratio
*6
1.85
1.28
2.59
1.71
*1 CMP (Commercial Print)
*2 CRD (Central Reproduction Department)
*3 The W ork Time (minutes per visits) is the average amount of time a service technician needs to service
a machine. This number may vary, depending on the service technician’s experience and the service
required during each site visit.
*4 The Travel Time (minutes per visits) is the average amount of time a service technician needs to travel
from site to site. This number may vary, depending on the local service map.
*5 The Average CBV (Copies Between Visits) is the estimated number of total copies/prints between
service visits. The CBV takes into account all service visits throughout the term of the maintenance
agreement. The actual CBV may vary, depending on the MCV (Monthly Copy Volume), large paper
ratio, and service required.
*6 The Visit Ratio is the estimated number of service visits per month.