Canon VB-M40, Administrator'S Manual

Page 1: ...ENGLISH Network Video Recording Software RM Series Ver 1 0 Administrator s Manual Make sure you read this Administrator s Manual before using the software...

Page 2: ...amages incurred by the user as a result of such problems Please use this software with this understanding Support Information For various types of information relating to support including software up...

Page 3: ...L AND COMMERCIAL USES AND ADDITIONAL LICENSING MAY BE OBTAINED FROM MPEG LA LLC SEE HTTP WWW MPEGLA COM This product is licensed under AT T patents for the MPEG 4 standard and may be used for encoding...

Page 4: ...sed as the example camera in this manual In addition screens from Windows 7 are used as samples to describe operations How to Display and Read This Manual This manual assumes that you display and read...

Page 5: ...H 264 formats decreases the load on the network bandwidth while maintaining a high quality image Only available for cameras that support the feature Direct camera operation You can change the camera...

Page 6: ...ngs Set up the Storage Servers Step 5 Add cameras to the Storage Server Groups See Chapter 3 Storage Server Settings Add cameras Step 6 Configure the Viewer to match your environment and use See Chapt...

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Page 8: ...siderations 1 9 Chapter 2 Setup Installation 2 2 Before Installation 2 2 How to Install the Software 2 2 Settings After Installation 2 4 Windows Firewall Settings 2 4 Security Level Setting 2 5 Sound...

Page 9: ...igure the Camera 4 5 Display the Camera Selector dialog box 4 5 Select a Camera 4 5 Configure the Video Window 4 6 Configure the Advanced Camera Settings 4 7 Configure the Video Window Layout 4 11 Cre...

Page 10: ...View a Live Event 6 12 Search for Events 6 12 Chapter 7 Operation and Management Storage Server Health Check 7 2 Events Indicating Errors or Warning Levels and Corresponding Actions 7 2 Status Bar 7...

Page 11: ...Camera Maintenance 10 2 About the Latest Camera Firmware 10 2 Update the Firmware 10 2 How to Check the Version 10 3 Checking the version of the Viewer 10 3 Checking the version of the Storage Server...

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Page 13: ...Chapter 1 Introduction System requirements operating environment supported cameras license conditions System configuration and design guidelines...

Page 14: ...similar 100 Mbps transfer speed Display 1280 x 1024 resolution or higher 16 bit colors or greater NVIDIA GeForce GT 220 or higher graphics card is required or a graphics card of equivalent class that...

Page 15: ...to become unstable and cause the system to restart Depending on the performance of the computer and the network environment changes in the photographing environment such as the time of day and the we...

Page 16: ...stored with the shadow backup feature Note The information in this guide is current as of January 2011 For the latest information on this product visit the Canon Web site This software application inc...

Page 17: ...se required for VK 64 16 Therefore the computer used for VK 64 16 may not meet the operation requirements for this software Notes on Protocol Compatibility This software is not compatible with VK 64 1...

Page 18: ...ins one Storage Server System Configuration Example Important The load on the Storage Server may increase depending on the number of cameras connected and the recording settings See Determining the Ca...

Page 19: ...me For general security purposes you can use 1 to 2 fps Higher frame rates require more hard disk space We recommend that you add 10 to 20 more space to the calculated hard disk capacity Sample calcul...

Page 20: ...6 KB x 4 cameras x 60 seconds x 60 minutes x 24 hours 10 575 360 KB Example of the Data Size for the VB M700F VB M600D VB M600VE VB M40 JPEG Units KB Example of the Data Size for the VB C500VD VB C50...

Page 21: ...the hard disk Using the computer as a file server The hard disk is frequently accessed when the computer is used as a file server and this may affect recording performance In addition the Storage Serv...

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Page 23: ...Chapter 2 Setup How to install the software Settings after installation...

Page 24: ...displayed asking you to install NET Framework 3 5 Click Install to start installation of NET Framework 3 5 Select Complete to install both applications If you selected this option proceed to step 7 Se...

Page 25: ...ll Settings P 2 4 The following icon appears in your desktop when the installation is complete 6 Select the application to install and then click Next 7 Click Next 8 Click Install 9 Click Finish Impor...

Page 26: ...for Using the Audio Feature 3 1 Click Start Control Panel to open the Control Panel 2 Click System and Security Windows Firewall 3 Click Advanced Settings to display the Windows Firewall with Advanced...

Page 27: ...Windows Server 2008 and 2008 R2 To receive audio with the camera s Viewer follow these steps to enable the sound feature If the Control Panel is set to Classic View double click Sound and proceed to S...

Page 28: ...2 6...

Page 29: ...Chapter 3 Storage Server Settings Adding cameras Configuring the Storage Server Group Adding users...

Page 30: ...Servers tab P 3 6 Specify the storage period for recorded images P 3 6 Change the destination of the recording file and the maximum disk usage P 3 6 Add a camera Display the Cameras tab P 3 8 Add cam...

Page 31: ...here are no cameras added a message is displayed asking if you want to add a camera Click Yes to display the Add Camera dialog box and start adding a camera on the network For details see Add Cameras...

Page 32: ...ssword Enter the use name and password The default user name and password are User Name administrator Password NVR Remember user name Select the check box if you want the software to remember the user...

Page 33: ...when disk is under high load is always enabled You cannot disable it You can confirm whether the frame rate has been automatically reduced by checking the Live Events Log Events tab This cannot be us...

Page 34: ...nsure video is kept for upto is always enabled You cannot disable it Select the units days or weeks of the storage period and enter the number of days 1 to 90 or weeks 1 to 12 Change the Destination o...

Page 35: ...a Storage Server 3 7 Storage Server Settings 3 5 Click OK to close the dialog box Important We recommend that you do not specify the system drive typically the C drive as the destination for the recor...

Page 36: ...ab Host Name Enter the host name or IP address of the camera Port Enter the port number for communicating with the camera Typically leave 80 unchanged User Name Enter the user name for the camera Pass...

Page 37: ...ameras that have already been added are also found However a check box is not displayed next to the camera If you cannot find the camera you are searching for see Add Cameras One at a Time P 3 8 and a...

Page 38: ...in Disable Camera Disables the camera temporarily To enable the camera click Enable Camera Use SSL Communication This cannot be used with RM Lite OK and Cancel Close the dialog box Apply Apply the se...

Page 39: ...camera thumbnail image is updated Cancel Close the dialog box without updating the thumbnail image You cannot use the pan tilt zoom feature You cannot use the pan tilt feature You cannot use the zoom...

Page 40: ...oes not refer to the Windows administrator Display the Users Tab The Users tab is displayed in the Settings dialog box List of users Displays a list of existing users Add Edit and Remove Add edit or r...

Page 41: ...the User Information User Name All user names can be changed except for the default administrator user name Old Password Enter the old password New Password Enter the new password Confirm New Password...

Page 42: ...3 14 Remove a User Note You cannot delete the default administrator user name 1 Select a user in the list 2 Click Remove 3 A message asking if you want to remove the user is displayed Click Yes...

Page 43: ...Chapter 4 Viewer Settings Configuring the Viewer Configuring a camera Creating a layout...

Page 44: ...n and priorities P 4 4 Configure the camera Display the Camera Selector dialog box P 4 5 Select a camera P 4 5 Configure the video window P 4 6 Configure the Advanced Camera Settings P 4 7 Configure t...

Page 45: ...al Recording Duration Specify the Record Now recording time from 30 to 300 seconds Auto adjust frame rate under heavy load Automatically adjust the display frame rate Use large captions for video wind...

Page 46: ...Log dialog box and on the timeline Equal to or higher than Specify the priority of events to be displayed Show Video Window on Event This cannot be used with RM Lite Operator Notification This cannot...

Page 47: ...camera name or camera status in the search criteria box Camera Name Enter the camera name in the search criteria box Tag Cameras cannot be searched using this item in RM Lite Camera Status Select the...

Page 48: ...ng reception see Change the Video Window Resolution P 4 7 Full Screen Display an image on the entire screen For details see Display on the Full Screen P 4 7 Note Drag the lower right corner of the vid...

Page 49: ...2 Click Video Format and select the video format JPEG or MPEG 4 or H 264 from the submenu 1 Click the video window menu button to display the menu 2 Click Video Receive Size and select the resolution...

Page 50: ...e or Spot Shutter Specify the shutter speed when Exposure is set to Auto Shutter Priority using 12 levels from 1 8 to 1 8000 seconds Important The settings may be different for different camera models...

Page 51: ...tting is used for live image Aperture Mode Specify the camera aperture mode Night Mode Disabled Disable the night mode function Enabled Displays live image in night mode Auto The camera automatically...

Page 52: ...the Far or Near button Click One Shot AF to focus once on the current subject and then return to manual focus Pan Tilt Specify the pan tilt speed Slow Normal or Fast Zoom Specify the zoom speed Slow o...

Page 53: ...ite Playback Options This cannot be used with RM Lite OK and Cancel Close the dialog box Place a Video Window You can place a video window anywhere in the viewing area You can arrange video windows ac...

Page 54: ...it the layouts Layout tree Displays a list of created layouts The layout tree uses the following icons New Folder Create a new folder Move to Folder Move the selected layout to a folder Move Up and Mo...

Page 55: ...Settings Note The settings in the Organize Layouts and Layout Sequences dialog box such as the order of the layout sequence and the folder types are also displayed when you click the Layouts menu or w...

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Page 57: ...Chapter 5 Setting a Recording Schedule How to set a schedule for recording images on particular days of the week or at the particular times Settings for different recording modes...

Page 58: ...Recording Schedules window P 5 3 Set a recording schedule P 5 3 Configure the recording conditions Continuous recording settings P 5 4 Save or edit a recording schedule Save a recording schedule P 5...

Page 59: ...n one camera by holding down the Shift key or Ctrl key and clicking the cameras Recording time settings area Specify the day of the week and the start and end time of the recording period Recording mo...

Page 60: ...aspect ratio 4 3 If you select Not specified the camera s aspect ratio setting is used for recording Resolution Set the Aspect Ratio to 4 3 to make this setting available and specify the resolution 16...

Page 61: ...s that are accessing the camera the load on the camera and Storage Server variation in network traffic and the environment at the time of recording Record audio if available This cannot be used with R...

Page 62: ...te a Recording Schedule The recording schedule is deleted Edit a Recording Schedule 1 Select the recording schedule you want to edit in the schedule area and click Edit 2 Change the settings of the re...

Page 63: ...Chapter 6 Day to Day Operations Viewing live images Playing recordings Operating a camera Changing the layout of a video window Viewing and checking events...

Page 64: ...cording P 6 5 Zoom in out of the Viewer display P 6 7 View live images Get control of a camera P 6 8 Change the camera angle using a panorama image P 6 10 Use the pan tilt zoom feature P 6 8 Play back...

Page 65: ...lay a grid for arranging video windows Timeline Display the time and date and events that have occurred Click an event to play back the recording Status bar Displays Viewer status messages and CPU loa...

Page 66: ...image You cannot specify the position font size or color Save As Save the preview image Cancel Closes the dialog box The Save As dialog box appears The file is saved in the specified location and the...

Page 67: ...Click the event to play the recording Events associated with the selected camera are also displayed in the event display area The color of these events represents their priority Click the event to pla...

Page 68: ...k controls Controls for image playback Event display area Move the playhead to the playback position Playhead Drag the playhead to change the playback position Video Window Display for Playback Playba...

Page 69: ...he mov file extension and can be played with QuickTime Player or other players that support the mov file format If QuickTime Player is not installed you can download it for free from http www apple co...

Page 70: ...If you want to keep control of the camera click the video window If you want to move the video window while you are in control of the camera drag the title bar You can also control the camera while r...

Page 71: ...der or Click or drag the slider up to move to the telephoto position Click or drag the slider down to move to the wide angle position Pan tilt zoom is unavailable Pan tilt is unavailable Zoom is unava...

Page 72: ...ature on the camera is used you can play audio using the audio panel or send audio using a microphone The Audio panel appears Options view Listen to Audio Starts audio playback Use Microphone Starts a...

Page 73: ...sitivity OK and Cancel Close the dialog box Compensate for Dark Regions in the Image Use the viewer shade control to compensate for any dark regions in the image Off Disable the shade control Low Medi...

Page 74: ...tag or host name When Specify the period in which the target event occurred Today Last 2 Days This Week This Month This Year and All Dates Search Stop Start searching or stop a search in progress usin...

Page 75: ...lick the event and click Play Back Video to play back the recording in the video window of the corresponding camera If the video window is not displayed clicking Play Back Video will automatically dis...

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Page 77: ...Chapter 7 Operation and Management Error and warning level events How to check the status of the Storage Server Disk space management...

Page 78: ...n the free disk space becomes less than the threshold or the disk usage becomes greater than the threshold Pauses resumes recording due to low disk space 1 Recording Suspended Low Disk Space drive nam...

Page 79: ...Chapter 1 and reconsider the system configuration The System Information dialog box shows the status on three different tabs Cameras tab This tab displays recording settings and processing information...

Page 80: ...ce x A 100 A Value specified in Low Disk Space Warning Level For example if the disk space is 80 GB and the value for Low Disk Space Warning Level is 10 the Storage Server reaches the low remaining di...

Page 81: ...space drops to this level The Storage Server resumes recording and issues an event when the free disk space increases above this level after deleting recording files Limit Level Conditions and Calcula...

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Page 83: ...Chapter 8 Backup Types of backup target files and their destinations Restoring a recording file...

Page 84: ...mputer where the program is installed You must back up all of these folders to completely back up the configuration files Configuration file path System drive ProgramData Canon WebView NVR30 System dr...

Page 85: ...e Server Note To restart the Storage Server follow the same steps and click Start in step 6 How to Restore a Backup 1 Prepare a new Storage Server for the restore 2 Install this software 3 Stop the St...

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Page 87: ...Chapter 9 Troubleshooting Actions required when recording errors occur Solutions when Viewer problems occur Error messages...

Page 88: ...Control panel P 6 8 If images are being played the title bar of the video window is gray you cannot operate the camera Click Live on the timeline and get control of the camera When I click a video win...

Page 89: ...seems to slow down try to reduce the number of cameras in the Viewer or decrease the live frame rate If the video quality or resolution setting for the cameras is high the large amount of image data...

Page 90: ...if the camera is idle for one minute starts a countdown The countdown starts at 10 and counts down one second at a time until it reaches zero Camera control lost A timeout occurred while the Viewer wa...

Page 91: ...with the same name Are you sure you want to delete the selected layout layout name Tried to delete a layout Are you sure you want to delete the folder folder name including all layouts and layout sequ...

Page 92: ...than 1 hour Unable to extract video There is no video data in the specified timeframe Could not save an image because there was no recorded image in the selected segment Cannot save it in this folder...

Page 93: ...check exiting Inconsistency was found in the configuration file This occurs when the configuration file is rewritten directly Error Local machine not in the config Could not find the IP address or ho...

Page 94: ...WSAStartup cannot function at this time because the underlying system it uses to provide network services is currently unavailable There is a failure on the computer s network adapter 11001 No such ho...

Page 95: ...Started or Manual Recording Stopped Recording Recording Started or Recording Stopped Change in the recording frame rate Recording Frame Rate reduced due to high load issues or Reverted to the Recordi...

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Page 97: ...Appendix...

Page 98: ...ou must use the tool that is specific to your camera model Note If the firmware update fails restore the configuration using the configuration restore tool Create a Shortcut Icon for Starting the View...

Page 99: ...ve display The following video window settings are disabled and the frame rate settings on the camera are enabled Maximum Frame Rate Auto Adjust Frame Rate Synchronization of audio and video is not gu...

Page 100: ...ecking 6 12 errors and warnings 7 2 searching 6 12 external outputs 4 10 F firmware 10 2 focus 4 10 focus and speed 4 10 format video 5 4 10 3 video window 4 7 frame rate 4 3 5 4 full screen display 4...

Page 101: ...l image 6 4 storage period 3 6 Storage Server Groups changing the name 3 5 connecting 3 3 settings 3 5 Storage Servers capacity 1 7 license 1 4 settings 3 6 settings flow 3 2 stopping 8 3 supported ca...

Page 102: ...10 6 W Weekly schedule 5 3 settings 5 3 White Balance 4 9 Z zoom 4 10 6 8 6 9 zooming in out 6 7...

Page 103: ...Index 10 7 Appendix...

Page 104: ...oon Hong Kong CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON EUROPA N V Bovenkerkerweg 59 61 P O Box 2262 1185 XB Amstelveen The Netherlands CANON EUROPE LTD...