Canon Vixia HG21, Instruction Manual

Page 1: ...PJ_tB_idg_ I_ J_D AVCHE_ ...

Page 2: ...receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or art experienced radio _ technician for help Thecable with the ferrite core provided with the digital video camcorder must be used with this equipment in order to comply with ClassB limits in Subparf Bof Part 15 of the FCCrules Donot make any changes or modificatio...

Page 3: ...in this manual 1 1 Polarization TheCA 570 Compact Power Adapter is equippedwith a polarized2 prong plug aplug having one blade wider than the other 12 13 The2 prong polarizedplugwill fit into the power outlet only one way Thisis asafety feature Ifyou are unable to insert the plugfully into the outlet try reversingthe plug Ifthe plug still fails to fit contact your electrician to replaceyour obsole...

Page 4: ...peradjustmentof other controls may result in damage and wm often requireextensivework bya qualified technician to restore the product to its normal operation e Ifthe product has beendroppedor thecabinet has beendamaged f Whenthe product exhibits adistinct change in performance Thisindicates a needfor service ReplacementParts Whenreplacement parts are required be sure the service technician has use...

Page 5: ...soft Windows andWindows Vista are ftademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Macintosh and Mac OSare trademarks of Apple Inc registered in the US and other countries HDM_ the HDMI bgo and High Definition Multimedia Interfaceare trademarks or registered trademarks of HDMILicensing LLC _ _O _BY_ AVOHD andthe AVCHD logoare trademarks of Ma...

Page 6: ... does full high definition compare with standard definition TV broadcasts Approximately 6 times the number of pixels More than twice the number of scanning lines Full HD 1080 refers to Canon camcorders compliant with high definition video composed of 1 080 vertical pixels scanning lines What is Cinema Mode Give your recordings a cinematic look by using the _L_ Cine Mode recording program Q3 47 Com...

Page 7: ...DTV to enjoy your recordings with family and friends L_ 81 You also have the following options You can easily play back video recorded on the memory card by inserting the memory card directly into AVCHD compatible TV sets and HDD or DVD recorders that feature an SD SDHC memory card slot 4 For details refer to the instruction manual of your TV or digital video recorder You can play back AVCHD discs...

Page 8: ... important recordings Canon shall not be liable for any loss or corruption of data D0 not subject the camc0rderto vibrations or strong impacts The hard disk is a high precision device Vibrations strong impacts or dropping the camcorder may result in permanent data loss Keepthe drop sensoractivated wheneverpossible The drop sensor Z3 99 detects when the camcorder is dropped and activates a protecti...

Page 9: ...camc0rderat high altitudes Turning on or using the camcorder in places with low atmospheric pressure such as at altitudes higher than 3 000 m 9 800 ft may result in hard disk damage initialize the hard disk when movies cannot berec0rded playedback n0rmaliy As movies are recorded and deleted over time hard disk fragmentation may occur which may reduce performance initialize the hard disk should thi...

Page 10: ...ireless Controller and Accessories 26 Adjusting the Position and Brightness of the LCD Screen 27 Basic Operation of the Camcorder 27 The _ Button _ Mode or Flexible Recording 28 Joystick and Joystick Guide 28 Using the Menus 30 First Time Settings 30 Setting the Date and Time 30 Changing the Language 3 Changing the Time Zone 31 Using a Memory Card 31 Memory Cards Compatible for Use with the Camcor...

Page 11: ...ing Scenes 45 Advanced Functions 45 Special Scene Recording Programs 46 Changing the Shutter Speed and Aperture 47 Cinema Mode Giving a Cinematic Look to your Recordings 48 Self Timer 48 Manual Exposure Adjustment and Automatic BackJight Correction 49 Manual Focus Adjustment 50 White Balance 5 image Effects 52 Digital Effects 53 On Screen Displays and Data Code 53 Audio Recording Level 54 Using He...

Page 12: ...apturing a Photo from the Playback Scene 70 Protecting Photos 70 Copying Photos 71 Other Functions You Can Use when Taking Photos 72 Printing Photos 72 Printing Photos Direct Print 73 Selecting the Print Settings 75 Trimming Settings 76 Print Orders E temal ennectiens 78 Terminals on the Camcorder 79 Connection Diagrams 81 Playback on a TV Screen 82 Saving and Backing Up Your Recordings 82 Backing...

Page 13: ...p Menus 101 Trouble 101 Troubleshooting 107 List of Messages 116 Do s and Don ts 1 6 Handling Precautions 120 Maintenance Others 12 Using the Camcorder Abroad 122 General information 122 System Diagram 123 Optional Accessories 127 Product Codes 128 Specifications 130 index 13 ...

Page 14: ...r also to other instruction manuals This will be indicated with the following icons Refer to the Digital Video Software instruction manual included as a PDF file in the supplied DIGITAL VIDEO Solution Disk CD ROM Refer to the instruction manual of the optional DW I0O DVD Burner _ Text that applies only to the model shown in the icon The following terms are used in this manual Screen refers to the ...

Page 15: ...hey are displayed on _p Programmed AE Q screen In tables in this manual the gl_Portrai press _ to display the Special _ default value is shown in boldface IScene SCN recording pro_24_ O For exam pie O n Oft LDesired recording prograrr _T In this manual the arrow is used to abbreviate menu selections For a detailed explanation refer to Using the Menus EZ 28 The camcorder s operating mode is determi...

Page 16: ... S STV 250N Stereo Video Cable Yellow _ Red _ White plugs SoftwareCD ROM 2 and Installation Guide DIIIYAL Vll O Solution lisk IFC 400PCU USB Cable 1 Software for saving managing editing and playing back movies on your computer _ 82 The CD ROM includes the instruction manual of the software electronic version on PDF file 2 Software for saving managing retouching and printing photos liZ3 86 The CD R...

Page 17: ... 8 3 42 53 BATT INFO button 1 22 _ Speaker CJ3 39 G_ Memory card slot _ 32 C5 USB terminal Q3 80 _6 HDMI OUT terminal EZ3 79 81 _ AV OUT _ terminal 8 379 8 COMPONENT OUT terminal Z3 79 _ MIC terminal C _ 56 _3 Strap mount 8_3 25 _ Grip belt _ Instant AF sensor Z 394 _ Flash _ 66 _ 4_ Stereo microphone 17 ...

Page 18: ...king photos _ 61 _D Playing back movies L_ 38 Viewing photos Q3 83 _3 DC N termina _ 23 Remote sensor _ 25 LCD screen 8 3 26 Joystick _ 28 FUNC button C_ 28 90 _ play pause button EZ3 38 START STOP button _ 34 _ _ _ fast reverse button _ 38 Zoom out W wide_ang e button _ 38 _ fast forward button El3 38 Zoom in T telephoto button _ 36 _ stop button _ 38 BLC backlight correction button C_ 48 Mini ad...

Page 19: ... 00ntr011er WL D88 _ START STOP button _ 34 _2 FUNC button _ 28 90 _3 MENU button CI_ 29 92 _ _ _ P_AYLIST button C_ 58 _5 Navigation buttons A V 4 _ G 411 frame reverse button _ 39 _ _ fast reverse button C _ 39 8_ _ play button CCJ38 pause button _ 38 _ stop button Q_ 38 _ PHOTO button CC 61 _2_Zoom buttons Q_ 36 _ SET button 11_ frame advance button C_ J39 _ _ fast forward button _ 39 _ DISR on...

Page 20: ... focus L_ 49 _i Remaining battery time _ 22 _ While recording during playback Scene counter hours minutes seconds Record pause mode Total number of scenes 43 Remaining recording time I_ On the hard disk On the memory card _ Image stabilizer _ 94 24F progressive frame rate E_J 22 _ Backiight correction 8_1 49 _ Drop sensor off L_ 99 _ _Audio level indicator L_ 53 69 Microphone attenuator _ 95 Mini ...

Page 21: ...ttery time _ 22 Number of available photos On the hard disk On the memory card 7 Image stabilizer _ 94 Self timer CCI 48 _AF frame J _ 94 _0_Camcorder shake warning _ 94 d_ Focus and exposure lock C _ 61 Flash C _ 66 _ Histogram __ 67 _ Current photo Total r_umber of photos Photo number E _ 98 Protected photo mark C_ 70 d P Date and time of recording Manual focus _ 49 File size Manual exposure C _...

Page 22: ... p avDaCK r_me of the battery pack is When viewing the photos ne aLsplaywill o_splayed in minutes next to the icon aJways ue n green When _ is displayeo in red replace ne _ Depending on the recordmc conditions the battery pack with a fully charged one number of available photos displayed ma not Whet you a_acn an empty battery pacK he oecrease even after a recording has been power may wrn off witho...

Page 23: ... 124 DO IN terminal 1 Connect the power cord to the compact power adapter 2 Plug the power cord into a power outlet 3 4 5 Connect the compact power adapter to the camcorder a DC IN terminal CHG charge ir_dicator 7t i777 _7_ Attach the battery pack to the camcorder Press the battery pack softly into the battery attachment unit and slide it up until it clicks in place Charging will start when the ca...

Page 24: ...uipment breakdowns and excessive heating do not connect the supplied compact power adapter to voltage converters for overseas travels or special power sources such as those on aircraft and ships DC AC inverters etc The battery pack will be charged only when the camcorder is off if remaining battery time is an issue you can power the camcorder using the compact power adapter so the battery pack wil...

Page 25: ...the grip belt so that you can reach the zoom lever with your index finger and the _ _ar TS_o_ 1 button with your thumb iiilT0 TA0 AS 00LOE S Point the wireless controller at the camcorder s remote sensor when you press the buttons You can rotate the LCD panel 180 degrees to use the wireless controller from the front of the camcorder _ NOTES The wireless controller may not work properly when the re...

Page 26: ...der Aleut the LOBand viewfinter screen The screens are produced using extremely high precision manufacturing techniques with more than 99 99 of the pixels operating to specification Less than 0 01 of the pixels may occasionaly misfire or appear as black red blue or green dots This has no effect on the recorded image and does not constitute a malfuncqon _ only LCI lacklight You can set the brightne...

Page 27: ...he settings For example you can use the Special Scene recording programs C1345 to set at once all the optimal settings to match special recording conditions _4 _ NOTES In _ mode you cannot access the menus but you can change the following settings in advance before setting the camcorder to _ mode Recording mode of movies Size quality of photos Auto slow shutter All settings under the setup menu s ...

Page 28: ... few exceptions most menu settings will return to their default values 2 327 For details about the available menu options and settings refer to the appendix Menu Options Lists _ 90 Selecting a FUNC Menu 0ptien Following is an example of selecting a FUNC menu option in a recording mode 1 Press o 2 Select AY the icon of the function you want to change from the left side columno Menu items not availa...

Page 29: ...lection bar indicates the menu setting currently selected Menu items not available appear grayed out Move AY the orange selection bar to the tabs at the top of the screen to select a different menu step 3 5 Select AV the desired option and press O to save the setting 6 Press _o You can press P0 d to close the menu at any time _ NOTES A small font size _sused in menu screens so you can see all opti...

Page 30: ...s the year will be displayed in orange and indicated with up down arrows 1 Change A_ the year and move _ to the month 2 Change the rest of the fields month day hour and minutes in the same way 3 Select _ OK and press _ to start the clock and close the setup screen When you do not use the camcorder for about 3 months the built in rechargeable lithium battery may discharge completely and the date an...

Page 31: ...able s _ SDHC SD high capacity memory cards and _ _ SD memory cards with this camcorder However depending on its Speed Class you may not be able to record movies on the memory card Refer to the table on page 32 As of June 2008 the movie recording function has been tested using SD SDHC memory cards made by Panasonic Toshiba and SanDisk We recommend using memory cards with a Speed Class 4 or higher ...

Page 32: ...he caracorder Make sure the _ indicator is off 2 Open the memory card slot cover 3 insert the memory card straight with the label facing up all the way into the memory card slot until it clicks 4 Close the memory card slot cover Do not force the cover closed if the memory card is not correctly inserted 1t4P0RTAN I Memory cards have front and back sides that are not interchangeable inserting a memo...

Page 33: ... eliminates fragmentation Fragmentation becomes more serious as recordings are repeatedly added and deleted and can eventually result in reduced performance Options i Clears the file allocation table but does not physically erase the stored data Erases all data c0mpletely The c0mpbte initializationof the hard disk requires a longer time _ _ approx 2 hr _ approx 1 hr P_I Menu _ Initialize _J _ HDD ...

Page 34: ...CD panel _4 0 RTAN Observe the following precautions while the ACCESS indicator is on or flashing Failing to do so may result in permanent data loss or damage to the hard disk memory card Do not subject the camcorder to vibrations or strong impacts Do not open the memory card slot cover Do not disconnect the power source or turn off the camcorder Do not change the position of the mode dial Be sure...

Page 35: ...ith the dioptric adjustment lever The brightness setting is common to the LCD screen and the viewfinder Selecting the VideoQuaity Recording l_lode The camcorder offers 5 recording modes Changing the recording mode will change the recording time available Select MXP or FXP mode for better movie quality select LP mode for longer recording times The table on page 36 gives approximate recording times ...

Page 36: ...rded in 1 440 x 1 080 resolution Zooming mode In addition to the optical zoom digital zoom is also available _ 93 W Zoom out T Zoom in 12x 0ptieal Zoom Move the zoom lever toward W to zoom out wide angle Move it toward T to zoom in telephoto Press gently for a slow zoom press harder for faster zooms You can also set i_ _ 1 G Zoom Speed 1_393 to one of three constant speeds 3 is the fastest I the s...

Page 37: ...en and the camcorder is ready to record _ You can also press _SL _ to resume recording using the viewfinder with the LCD panel closed Do not disconnect the power source during standby mode while the indicator is lit in orange _ _ IOTES If you close the LGD panel under some circumstances for example while the ACCESS indicator is flashing or a menu is being displayed the camcorder may not enter stan...

Page 38: ...er operations on the camcorder while the scene is being deleted You wiff not be able to delete the last scene this way if after the scene was recorded you changed the operating mode or turned the camcorder off PlayingBack the Video 1 Set the mode dial to _o 2 Turn on the camcorder The scene index screen appears after a few seconds 3 Move AV _ the selection frame to the scene you want to play back ...

Page 39: ...s To enter the special playback modes you can use the buttons on the LCD panel or wireless controller E 13 19 There is no sound during the special playback modes Fast pJayback During normal playback press _ or _ Press again to increase the playback speed to approximately 5x _ 15x _ 60x the normal speed S_ew p_aybaek In playback pause mode press _ or _ Press again to increase the playback speed I 8...

Page 40: ...iginal movies and the playlist you edited to your liking Selecting the Media for Playback 1 In the index screen move AV the orange selection frame to the tabs on the top of the screen 2 Select _ the media or location from where you want to play back scenes photos 3 Return AV to the index screen to select the scene or photo Odginal movies or photos on the hard disk _ Original movies or photos on th...

Page 41: ...ings displays all dates in which recordings were made An orange selection frame appears on the day The thumbnail shows a still image from the first scene recorded on that day Below it will appear the number of scenes recorded _ and the total recording time for the same day Select _ the date month or year and move AV between recording dates After selecting the desired date press O The index screen ...

Page 42: ...u want to view and press _Pllo The timeline screen appears The large thumbnail will show the first frame of the scene Below it the timeline ruler shows frames taken from the scene at fixed intervals Press _ again to return to the index screen Interval between frames Recording date and time Scene length Current scene Total number of scenes You can change on what day to start the week for the calend...

Page 43: ...81365 copy 83 71 or protect 83 70 the selected photos or mark all of them with print orders 83 76 or transfer orders 83 89 1 Select the original movies or the photo index screen 2 3 mode Select the _ hard disk or _ memory card tab 83 40 mode Move the zoom lever toward W to display the index screen Open the selection screen _N O _ Select Individual Scenes or Individual Photos The selection screen a...

Page 44: ...lete the scene s FUNC O _ Delete O Desired option Yes OK O FuLFu_ If you selected any option other than This Scene you can press _ to interrupt the operation while it is in progress Some scenes wi be deleted nevertheless PORTAN Be careful when deleting original recordings Once deleted original scenes cannot be recovered Back up important scenes before deleting them _ 82 Observe the following preca...

Page 45: ...ording program O _ NOTES 3 Night Moving subjects may leave a trailing afterimage Picture quality may not be as good as in other modes _ Portrait The camcorder uses a large aperture achieving a focus on the subject whte blurring other distracting details Use this mode to record in dimly lit places Use this mode to record sports scenes such as tennis or golf _ Snow _4_ Beach Use this mode to record ...

Page 46: ... emphasizing the feel of movement Use low aperture values larger lens opening to softly blur the background in a portrait use high aperture values smaller lens opening to get a wider depth of field giving a sharp focus all throughout a landscape Options _ Default value The camc0rder automatically adiusts the aperture and shutter speed to obtain the optimal exposure for the subiect iTv Set the shut...

Page 47: ...rding with fast shutter speeds Recording movies _der fl_oresne_t lights if the screen starts to flicker select iv Shutter Priority AE and set the shutter speed to 1 100 AV Aperture Priority AE The actual range of values available for selection will vary depending on the initial zoom position When setting a numeric value aperture or shutter speed the number displayed will flash if the aperture or s...

Page 48: ...rn off the camcorder to cancel the self timer At times backlit subjects may appear too dark underexposed or subjects under very strong lights may appear too bright or glaring overexposed To correct this you can manually adjust the exposure or use the automatic backlight correction _ PO_Ir_TS TO O_ECK Select a recording mode other than I Fireworks Manual Exposure Adjustment 1 Press O to display the...

Page 49: ...k well on the following subjects In such case focus manually Reflective surfaces Subjects with low contrast or without vertical lines Fast moving subjects Through wet windows Night scenes _ P01_ _ S TO 0HEOK Adjust the zoom before you start the procedure 1 Press O to display the joystick guide If Focus does not appear on the joystick guide repeatedly push the joystick Y toward Next to display it 2...

Page 50: ...ding programs Options _ Default value Forrecordinginshadedplaces Forrecording on a cloudy day Forrecordingundertungstenandtungstentype 3 wavelength fluorescentlighting For recording under warm white coolwhite or warm white type 3 wavebngth fluorescent lighting Forrecordingunderdaylightordaylighttype 3 wavelength fluorescentlighting Usethe customwhitebalance settingto make whitesubiectsappearwhiteu...

Page 51: ...lor saturation and contrast to record movies and photos with special color effects Select a recording mode other than the Special Scene recording programs 0 1Jtions _ Default value Records with no image enhancing effects Emphasizes the contrast and color saturation i N_ ut Tones down the contrast and color saturation Records subjects with softened outlines Softens the details in the skin tone area...

Page 52: ...to a black screen Records movies and photos in black and white_ Records moviesand photosinsepiatonesfor an old look Select this effect to add flavor to your recordings Only these digital effects are available in mode 1 Press O to display the joystick guide if _ does not appear on the joystick guide repeatedly push the joystick V toward Next to display it 2 Push the joystick A toward _l_o _ The ico...

Page 53: ...n icons All displays off Thefollowing icons will appear even when allother on screen displays are turned off Theicons and in _ mode the icon and AF frames when the autofocus is locked in _ model screen markers both recording modes About the Data Cede With every scene or photo recorded the camcorder Keeps a data code date time of recording information about the camera setu s etc In F_ _ mode this i...

Page 54: ... joystick toward MIC to return the camcorder to automatic audio adjustment To DISPLAY THEAUDIO L V L_ IETER Usually the audio level indicator will be displayed only after activating the manual adjustment of the audio recording level You can choose to display it also when the audio level is adjusted automatically _ Menu O _ Audio Level indicator O On _ When the 0 dB mark turns red the sound may be ...

Page 55: ...uch case NOTES Use commercially available headphones with a 3 5 mm minijack When you change the operating mode the _ AViHeadphones setting in mode will return to _ AV Usiag thelViJni AdvancedShee You can attach an optional DM 100 Directional Stereo Microphone or an optional VL 5 Video Light For details about how to attach and use the accessories refer also to the instruction manual of the each acc...

Page 56: ...icrophone to the MIC terminal Use commercially available condenser microphones with their own power supply You can connect almost any stereo microphone with a Q 3 5 mm plug but audio recording levels may vary Using an External Microphone When recording in very quiet surroundings the built in microphone may pick up the sound of the camcorder s internal machinery In such case we recommend using an e...

Page 57: ...riginal movies index screen Select the I _l hard disk or _ memory card tab Z3 40 2 Select AV 4_ the scene you want to divide 3 Open the scene division screen FUN0 J0 _ Divide The scene selected will start playing back 4 Select _ the _ icon and press where you want to divide the scene You can use the following icons and the special playback modes Z339 to bring the scene to a precise point _ _ Skip ...

Page 58: ... Create a playlist to play back only the scenes you prefer and in the order of your choice Moving or deleting scenes in the playlist will not affect the original recordings Adding Scenes to the Piayiist Options Adds to the piayJist all the scenes that were recorded on the same day as the selected scene Adds to the playiist 0nly the scene marked with the orange selection frame Adds to the playlist ...

Page 59: ...3 Demete the scene _ 0 _ Delete 0 Desired option Yes OK FUNC i If you selected All Scenes you can press _ _ to interrupt the operation while it is in progress Some scenes will be deleted nevertheless M0viag Sceaes ia the Playlist Move the scenes in the playlist to play them back in the order of your choice 1 Select the playlist index screen Select the _ 1 hard disk playlist or _ _ memory card pbyl...

Page 60: ...Copy _ _ _ Desired option Yes OK O rFuNO J Press _ to interrupt the operation while it is in progress Copyingthe Entire Playlist 1 Select the index screen of the hard disk s playlist Select the _ tab _ 40 2 Copy the pJaylist FdN _ O _ Copy _ __ Yes O OK O Fu_ Press _ to interrupt the operation while it is inprogress Observe the following precautions while the ACCESS indicator is on or flashing Fai...

Page 61: ...er the photo is recorded after the autofocus is activated and locked 4 Press P_I fullyo The ACCESS indicator will flash as the photo is being recorded Observe the following precautions while the ACCESS indicator is on or flashing Failing to do so may result in permanent data loss Do not subject the camcorder to vibrations or strong impacts Do not open the memory card slot cover Do not disconnect t...

Page 62: ...can be recorded with the current qualty size setting _ IOTES The actual number of photos that can be recorded will vary depending on the subject and shooting conditions The camcorder retains the last setting used even if you set the camcorder to mode LW1920x1080 50 75 150 315 470 925 670 1 000 1 970 L 2048x1536 e 30 50 100 205 310 625 445 660 325 M 1440x1080 65 _o0 200 420 625 225 890 1 325 2 595 ...

Page 63: ... it within the time set for the Photo Review Time option or immediately after recording it if Photo Review Time is set to _ Off While reviewing the photo immediately after recording 1 Push the joystick _ toward _ 2 Select _ Yes and press 8 ViewingPhotos 1 Set the mode dial to _ 2 Turn on the camcorder 3 Push the joystick _ to move between photos Push the joystick 4_ and hold it down to run quickly...

Page 64: ... RTAN Observe the following precautions while the ACCESS indicator is on or flashing Failing to do so may result in permanent data loss Do not subject the camcorder to vibrations or strong impacts Do not open the memory card slot cover Do not disconnect the power source or turn off the camcordeR Do not change the position of the mode dial The following may not be displayed correctly Images not rec...

Page 65: ... not necessary to delete all photos or previously selected photos 3 Delete the photo s _ O _ Delete Desired option C_ Yes O OK C FUNC If yOU selected an option other than Fhis Photo you can press O to interrupt the operation while it is in progress Some photos will be deleted nevertheless H_4PORTAN Be careful when deleting photos Deleted photos cannot be recovered _ It0TES Protected photos cannot ...

Page 66: ...arged To cancel the magnification move the zoom lever toward W until the frame disappears Flash You can use the flash to take photos in dark places Options _ Default value Theflashfiresautomatically accordingto the brightnessof thesubject Thefleshalwaysfires Theflashdoesnotfire 1 Press 0 to display the joystick guide If _ does not appear on the joystick guide push the joystick V toward Next to dis...

Page 67: ...e time of recording The histogram will be displayed also immediately after taking a photo Use the histogram as a reference to verify the correct exposure of the photo The area to the right of the histogram represents highlights and the left side represents shadows A photo whose histogram skews to the right is relatively bright while one whose histogram peaks to the left is relatively dark x Shadow...

Page 68: ... are approximate and vary depending on recording conditions and subjects When using the flash continuous shooting speed will decrease to approx 2 1 photos second Continuous shooting speed wiJJ decrease also when using slow shutter speeds 1 30 or slower _ u_ _ _ Simultaneous Recording Off Desired photo size O Desired photo quality O _UNc Press _ET to move back and forth between size and quality sel...

Page 69: ...ch the subject in the center of the screen m Evaluative Desired option Capturiag a Photofrom the PJayback Scene You can capture frames from a scene as photos The size of the captured photo will be LW 1920x1080 and it cannot be changed but you can select the photo quality _ 9_r_TS TO O_ K Set _ _ TV Type to l _ Wide TV before using this function C 397 FUNC_ _ Menu _ Photo Capture Quality Desired ph...

Page 70: ...Options Opens the samescreendescribedin Protecting SinglePhotos C_J70 Continue fromstep3 of that procedure to protectthe photo B Protects allthe photosselectedin advance markedwith a checkmark Referto Selecting Recordings fromtireindexScreen _ 43 FON0 O o_ Protect O Desired option O Yes O OK O Initializing the recording media _ 33 will permanently erase all recordings including protected photos Co...

Page 71: ... not subject the camcorder to vibrations or strong impacts Do not open the memory card dot cover Do not disconnect the power source or turn off the camcorder Do not change the position of the mode dial _ It0TES If there is not enough space on the memory card as many photos as possible will be copied before stopping the operation If the memory card slot cover is open or the LOCK switch on the memor...

Page 72: ...x 6 seconds If _ continues to flash for more than I minute or if _ does not appear the camcorder is not correctly connected to the printer In such case disconnect the USB cable and turn off the camcorder and the printer After a short while turn them on again set the camcorder to mode and restore the connection During the following operations even if you connect a printer to the camcorder it will n...

Page 73: ... _ Paper Type Select Photo Fast Photo Plain or Default _ Page Layout Select Default Bordered or one of the following page layouts Bordefless The photo is enlarged and may be slightly cropped at the edges to fit the paper x photos sheet Refer to the sidebar on page 74 Select On Off or Default Available only with printers compatible with the Image Optimize function Select On Off or Default Canon PIX...

Page 74: ... turn off the camcorder I PRINT ERRORS If an error occurs while printing an error message for example No paper will appear on the camcorder s screen Solve the proMem referring to the error message list Q I 113 and to the printer s instruction manual Ix ph0t0sisheet Printing multiple photos on the same sheet When using Canon orinters you can print the same photo multiple times on the same sheet of ...

Page 75: ...SB cable and restore the connection after a short while 2 3 Refer to steps I 2 in Printing after Changing the Print Settings q3 73 Select _ T _ Trimming and press O o The trimming frame appears Change the size of the trimming frame Move the zoom lever toward T to shrink the frame and move it toward W to enlarge it Press to change the orientation of the frame portrait landscape To cancel the trimmi...

Page 76: ...the photo seJection screen _F_N_ I O _ Print Orders _ pj appears on the screen 2 SeLect 4_ the photo you want to mark with a print order 3 Press O to set the print order The number of copies appears in orange 4 Set A_ the number of copies desired and press O To cancel the print order set the number of copies to 0 5 Repeat steps 2 4 to mark additional photos with print orders or press twice to clos...

Page 77: ...Print and press 0 Printing starts The print menu disappears when the printing is completed To cancel the printing refer to page 74 Restarting printing Open the print menu as explained in step 2 In the print settings menu select Print or Resume and press 0 The remaining photos will be printed Printing cannot be restarted when the print order settings have been changed or if you deleted a photo with...

Page 78: ...al Access Open the front terminal cover The component video terminal isfor video only When you use connection _ do not forget the audio connections using the AV OUT _ terminal _ AV OUTI _ Terminal Access Open the front terminal cover Sound from the buJJt inspeaker will be muted while the STV 250N Stereo Video CaNe is connected to the camcorder _ US Terminal Access Open the LCD panel When connectin...

Page 79: ...ons that can be used to connect the camcorder to a TV are listed in falling order of picture quality HDMI IN HTC tO0HDMI gable HDMImini connect0r optional standardHDMI connector supplied Green _ White _____ AV OUT supplied Red 79 ...

Page 80: ...Yellow O White AV OUT supplied Red USBCable supplied 8O ...

Page 81: ...4 3 aspect ratio the TV set will switch automatically to widescreen mode if it is compatible with the Video ID 1 system Otherwise change the aspect ratio of the TV manualy About the HDMI TM connection The HD_ H High Definkion Multimedia hterface_ connection _A_ is a convenienl al digital connection using a single cable for both video and audio When you connect the camcorder to an HDTV equipped wit...

Page 82: ... DVD Burner to create high definition AVCHD discs of your movies and Photo DVDs of your photos Q3 82 Connect the camcorder to an external recording device DVD or HDD recorder VCR etc to save standard definition copies of your movies Ca 86 When the camcerder is connected tea computer Do not access change or delete any of the camcorder s folders or flies directly from the computer as this may result...

Page 83: ...e DW le0 DVD Burner and Creating a Disc 1 Turn on the DVD Burner D_ t00_ Refer to Creating DVDs 2 Connect the camcorder to the DVB Burner using the supplied USB cable Connection Refer to Connection Dbgrams _ 79 and Connections If the device type selection screen appears select DVD Burner and press _ When the connection is completed No disc will be displayed 3 insert a brand new disc into the DVD B...

Page 84: ...s containing scenes recorded in MXP mode cannot be created with the optional DW 100 DVD burner Use the supplied software ImageMixer 3 to back up such scenes While the camcorder is connected to the DVD Burner do not open the memory card slot cover and do not remove the memory card Observe the following precautions while the ACCESS indicator on the camcorder is on or flashing Failing to do so may re...

Page 85: ...ack into the DVD Burner Use the OPEN CLOSE button on the DVD Burner to open and close the disc tray After the disc is recognized the disc s content will be displayed in an index screen 5 Select AV 4_ the scene you want to play back and press O to begin the playback While the camcorder is connected to the DVD Burner do not open the memory card slot cover and do not remove the memory card 0T S Only ...

Page 86: ...d in the output video signal You can change the displays by repeatedly pressing D_SP I _ 53 With the software supplied on the DIGITAL VIDEO Solution Disk CD ROM you can transfer photos to a computer simply by pressing _ Refer also to the relevant sections in the Digital Video Software instruction manual PDF file Preparatiens Install the software before you connect the camcorder to the computer for...

Page 87: ... of your computer if you wish to use the image files on your computer make copies of them first Use the copied files retaining the originals During the following operations even if you connect the camcorder to the computer it will not be recognized Deleting all photos Removing all transfer orders Removing all print orders _ ItOTES We recommend powering the camcorder using the compact power adapter...

Page 88: ...sktopbackground I AUT0_ IATBO TRANSFER OPTIONS Select _T a transfer option and press _ o The camcorder returns to the transfer menu once the transfer is completed To cancel the transfer select 4_ Cancel and press 0 or press I MANOAL TRANSFER OPTIONS 1 Select AV a transfer option and press _o 2 Select 4_ the photo you wish to transfer and press _i_ o E Select and Transfer Repeat this step to select...

Page 89: ... icon _ Press _ again to cancel the transfer order 4 Repeat steps 2 3 to mark additional photos with transfer orders or press _ twice to close the menu Settiag Traasfer Orders from the mndex Screen Options Opens the same screen described in Marking S_qg ePhotos with Transfer Orders _ 89 Continue from step 3 of that procedure to set the transfer order Marks all the photos selected in advance marked...

Page 90: ...AE AVAperture Priority AE _ Cine Mode o _ Portrait _ Sports J_ Night _ Snow o _ _Beach _ Sunset _ Spotlight _ I_ Fireworks Light metering mode mEvaloative E Center Weighted Average E Spot White balance A_ B Aotomatie _ Daylight _ Shade 4 Cloudy _Tungsten _ Fluorescent _Fluorescent HI _ Custom WB Image effects _ mmageEffect Off 4_v Vivid _N Neutral 4_s _ow Sharpening _o Soft Skil Detail _c Custom E...

Page 91: ... Fine A Fine _ Normal FUNC Menu Playback Modes Select Individual Scenes Remove All Selections 43 From the index screen o Individual Photos Remove All Selections Copy _ _ I_ I Odginal movies e 60 JAIlScenes JAIl Scenes this date This Scene P ayIist No Yes From the index screen 70 JAil Photos This Photo Selected Photos From single photo view No Yes 1 DMde I o 57 Move 2 59 Protect From single photo v...

Page 92: ...tup 1 Rec Media for Movies HDD Mem Card o 33 Rec Media for Photos NDD Mem Card o T mer _ O 1_ _ O_f _ Focus Assist Functions _ Oa _ Off Audio Level Indicator _ On _ Off Photo Review Time _ Off _ 2 see _ 4 sec o _ 6 sec _ 8 sec _ 10 sec Option available only when the drive mode is set to D Single Frame Rate Selects the frame rate to be used when recording _ PF30 30 frames per second progressive Use...

Page 93: ...Time Selects the time to display a photo after it has been recorded on the hard disk or memory card If you press _LB sPIIwhile reviewing a photo it will continue to be displayed indefinitely Press PHo O_ halfway to return to the normal display _ Camera Setup 2 Digital Zoom _ Off _ 40x _ 200x Z00m Speed _ VariabBe _ Speed 3 _ Speed 2 o o 36 AutoSlowShutter _ On _ Off o DigitaU Zoom Determines the o...

Page 94: ...y after you press PRO_d When the recording mode is set to _ Fireworks focus priority is automatically set to _ Off Image Stabilizer The image stabilizer compensates for camcorder shake even at full telephoto The image stabilizer is designed to compensate for a normal degree of camcorder shake We recommend setting the image stabilizer to _ Off when using a tripod Auto Smow Shutter The camcorder aut...

Page 95: ...cenes Remaining Scenes Playlist 82 AJl Phetee Transfer Orders _ _ Print 76 Photo Capture Quality Select the quality of a photo captured from a scene Data Code Displays the date and or time when the scene was recorded B Camera Data Displays the aperture f stop and shutter speed used when recording the scene USB Connection Type Select the connection protocol to use when connecting the camcorder to a...

Page 96: ...ome screens cannot be displayed using the larger font size Output Onscreen Displays When set to _ On the camcorder s on screen displays will appear also on the screen of a TV or monitor connected to the camcorder LOD Brightness Adjusts the brightness of the LCD screen Changing the brightness of the LCD screen does not affect the brightness of your recordings the brightness of the view finder C _ o...

Page 97: ...can also adjust the volume using the joystick guide _ 39 Demo Mode The demonstration mode displays the camcorder s main features It starts automatically when the camcorder is powered with the compact power adapter if you leave it turned on for more than 5 minutes To cancel the demo mode once it has started press any button or turn off the camcorder System Setup 2 Notification Sounds p_ High Volume...

Page 98: ...gM buttons and the OK or SET button on the T1i s remote control to play back your recordings Depending on the TV set additional settings may be required on the T1i itself to activate the HDMI CEC function Refer to the T1i s instruction manual Correct operation of the HDMI CEC function cannot be guaranteed even when connecting the camcorder to compatible T1i sets if you cannot use the T1i s remote ...

Page 99: ...etup Time Z0ne DST List of world time zones 31 Date Time o e 30 Date Format Y M D 2008 t 1 AM 12 00 e o M D Y Jan 1 2008 12 00 A_ Calendar Start Day Saturday Sunday Menday Date Format Select the date format to be used for most on screen displays and if selected for the date printed on photos Calendar Start Day Select the day on which the week starts for the calendar display L02 41 _ Information Sc...

Page 100: ... s screen where you can verify the battery charge as a percentage and the remaining recording time mode or playback time mode HDMI Status Displays a screen where you can verify the standard of the video output signal from the klDMI OUT terminal 100 ...

Page 101: ...s it contain any recordings Powersource The camcorder will notturn on or it turns off by itself Thebattery pack is exhausted Replaceor chargethe battery pack _ _ 23 Removethe battery pack and reattach it correctly Cannot charge the battery pack Make surethe camcorder is off so charging can start Thebattery pack is too hot Chargingwill start once the battery packtemperature is below 40 C 104 F Char...

Page 102: ...rature _ appears Turnoff the camcorderand bt it cool down before resuminguse The camcorder will not focus Autofocus does not work on the subiect Focusmanually C _ 49 _ Adiusttheviewfinderwiththedioptricadiustmentlever E D 35 The lens or InstantAF sensoris dirty Cleanthe lens or sensorwith asoft lens cleaningcloth _ 120 Never usetissue paperto cleanthe bns When a subject firs across in front of the...

Page 103: ...ovethe protection l_ 70 indicatorsand Onscreen DispLays lights up in red Batten pack is exhausted Replaceor chargethe battery pack _ 23 appears on the screen Thecamcordercannot communicate with the battery pack attached sothe remaining batterytime cannot be displayed lights up in red A memory card error occurred Turnoff the camcorder Removeand reinsert the memory card Initializethe memory card 1_ ...

Page 104: ...e powersource and pressthe RESETbutton with apointed item Pressingthe RESETbutton resetsall settings Video noise appears on screen Keepa distance betweenthe camcorderand devicesthat emit strong electromagneticfields plasmaTVs cellular phones etc Horizontal bands appear on the screen This is a phenomenontypical of CMOSimagesensors when recording under sametypes of fluorescent mercury or sodiumlamps...

Page 105: ...onof the LOCK switch E_ _119 Thefolder and file numbers have reachedtheir maximum value Set _ _ PhotoNumbering to Reset E_ _ 98 and insert a new memory card Thesimultaneousrecording option in the FUNC menu is set to SimultaneousRecordingOff Changethe setting to take photos while recording video _ 68 Photoscannot be capturedfrom the playback scenewhen _ C TVType is set to Normal TVJ In such case _ ...

Page 106: ...n the typeof TV Referto the instruction manualof the connectedXI The computer doesn t recognize the camcorder even though the camcorder is connected correctly r_l or _ _ uss connection Type is set to DVDBurner Set it to Computer Printer orto Connect and Set _ 95 Disconnectthe USBcable and torn off the camcorder Affer asho_twhile torn it on again and restore the connection Connectthe camcorderto a ...

Page 107: ... detected repeatedlyand the buffer becamefull Move to a more stable location and allow data to be written ontothe hard disk Ifyou are usingthe camcorderin such a situationthat vibrations or drop like conditions for example weightlessness are likely to occur set _1 0 DropSensor to Off _F _ 99 Thedata transfer ratewas too highfor the memory card in use and the recording was stopped Replacethe memory...

Page 108: ...emory card in the camcorderwas initialized usinga computer Initialize the memory card with this csmcorder _ 33 Cannot read the HDD The hard disk could not be read This messagecan also appear it condensationhasformed 3 121 Wait until the csmcorder dries completelybefore resuming use This messagecan abe appear if the camcorderhasexceeded its operationaltemperature _ appears Turn off the csmcorder an...

Page 109: ... being powered bythe battery pack Connectthe compact poweradapter to thecamcorder Coutd not add the scene s to the playlist Oneor morescenes could notbe added to the playlist l_ 58 Youcannot add more than 999 scenesto the playlist If the playlist includes scenes recordedin MXPor FXPmode the maximum number of scenes in the playlist maybe less than 999 Deletesomerecordings _ 44 65 Data iecludes scen...

Page 110: ...alize the recording mediawith this camcorder _ 33 May not be possible to record movies on this memory card Youmay not be ableto record movies on a memory card without aSpeedClass rating Replacethe memory card with one rated SpeedClass2 or higher Memory card cover is open After inserting a memorycard close the memory card slot cover 32 Memory card is fuii The memory card is full Deletesome recordin...

Page 111: ...e deleted Movies that were protected edited with other devices cannot be deletedwith this camcorder Task in progress Do not disconnect the power source Thecamcorderis updating the hard disk memory card Do notdisconnect the compact power adapteror remove the battery pack Temperature too high Turn off the camcorder and wait Thecamcorderhas exceeded its operational temperature Disconnectthe compact p...

Page 112: ...th transfer orders Ueabb to recognize the data Youtransferred data to the camcorderrecorded in a different television system PALor SECAM Unable to recover data Couldnot recover a corruptedfile This messagecae also appear if condensationhasformed _ 121 Wait until the camcorderdries completelybefore resuming use Messages Related to the Optional DW 100 DVD Burner If an error message appears while the...

Page 113: ...e disc Readingdata from the disc Unable to recover data Couldnot recover acorrupted file Direct Print Related Messages Cannot print this photo Youattempted to print aphoto that was recordedwith anothercamcorder hasa different compression or was editedon acomputer Cannot trim this photo Youattempted to trim a photo that was recordedwith anothercamcorder Check print settings Current print settings c...

Page 114: ...r Thepaper is notcorrectly loadedor the papersize is wrong Alternatively if the paperoutput tray isclosed open it to print Paper jam The paperjammed during printing Select Stop to cancelprinting After removing the paper set somepaper again and retry printing Paper lever error Paperlever error occurred Adjust the paper sebction lever to the proper position X photos could not be printed Youattempted...

Page 115: ...s Readjusttrim settings Thetrimming settings for this photo were lost as a result of changes in the paper related settings About Canon PI MA SELPNY DSPrinters if the printer s error indicator flashes or an error message appears on the printer s operation panel refer to the printer s instruction manual if you cannot solve the problem even after consulting this list and the printer s instruction man...

Page 116: ...the camcorder to swing and hit an object Keep the drop sensor activated whenever possibleo This camcorder is equipped with a sensor that detects acceleration Should the camcorder be dropped or subject to a similar condition a mechanism designed to help prevent hard disk damage will activate and recording playback may stop or the camcorder may turn off Deactivating this function _ 99 can increase t...

Page 117: ...Do not use the camcorder near strong electromagnetic fields such as above TVs near plasma TVs or mobile phones Do not point the lens or viewfinder _ only at strong light sources Do not leave the camcorder pointed at a bright subject Do not use or store the camcorder in dusty or sandy places The camcorder is not waterproof avoid also water mud or salt If any of the above should get into the camcord...

Page 118: ...ining battery time displayed is not correct charge the battery pack fully However the correct time may not be displayed if a fully charged battery pack is used continuously in high temperatures or it is left unused for long periods of time Additionally depending on the battery life the correct time may not be displayed Use the time shown on the screen as an approximation Regarding the use of non C...

Page 119: ..._t in lithium battery Connect the compact power adapter to the camcorder and leave it connected for 24 hours with the camcorder off LithiumButton Battery WARNBNG The battery used in this device may present a fire or chemical burn hazard if mishandled Do not disassemble modify immerse in water heat above 100 C 212 F or incinerate the battery Replace with a CR2025 battery made by Panasonic Hitachi M...

Page 120: ...ing the same option This makes recovering the original recordings very difficult 0leaning 0arneorderBody Use a soft dry cloth to clean the camcorder body Never use chemically treated cloths or volatile solvents such as paint thinner Lens Viewfinder _ nnmy and instant AF Sensor If the lens surface or Instant AF sensor is dirty autofocus may not work properly Remove any dust or dirt particles using ...

Page 121: ...ecise time required for water droplets to evaporate will vary depending on the location and weather conditions As a general rule wait for 2 hours before resuming use of the camcorder Power Sources You can use the compact power adapter to operate the camcorder and to charge battery packs in any country with power supply between I00 and 240 V AC 50 60 Hz Consult a Canon Service Center for informatio...

Page 122: ...819 BP 827 Battery Pack 0A 570 Compact Power Adapter TV HDTV HTC 100 HDMI Cable DTC 100 D Terminal Cable VCR DVD recorder CTC 100 Component Cable CTC 100 S Component Cable DW 100 DVD Burner STV 250N Stereo Video Cable AVCHD discs Photo DVDs Computer f_ PictBridge compatible printers Accessories that are compatible with the Advanced Accessory Shoe cannot be attached to this camcorder Look for the M...

Page 123: ...you may request such repairs on a chargeable basis BatteryPacks When you need extra battery packs select _ _ one of the following models BP 808 BP 819 or BP 827 RnteHigent Li ion Battery When you use battery packs bearing the Intelligent System mark the camcorder will communicate with the battery and display the remaining usage time accurate to I minute You can only use and charge these battery pa...

Page 124: ...ack time 205rain 235rain 235 m n 245 m n 245rain i Max mum recording time 265 rain 270 rain 290 m n 290 m n 295 rain BP 827 Typical recording time 170 rain 170 rain 175 m n 175 re n 180 rain Playback time 325min 360rain 370 m n 380 re n 380rain Using a memory card Maximum recording time 90 rain 95 min 95 rain 95 rain 95 rain BP 807 BP 808 Typical record ng time 55 m n 55 rain 60 rain 60 rain 60 ra...

Page 125: ... you a wide perspective for indoor shots or panoramic views When the Wide converter is attached a shadow may appear in the picture when you use the flash FS H37U Fimter Set Neutral density and MC protector filters help you to control difficult lighting conditions HTC t00HDMm Cable Use this cable to connect the camcorder to an external device using an all digital connection allowing you to enjoy pl...

Page 126: ...crophone monaural or stereo microphone Sheomder Strap You can attach a shoulder strap for more security and portability S0 2000 S0ft CarryingCase A handy camcorder bag with padded compartments and plenty of space for accessories This mark identifies genuine Canon video accessories When you use Canon video equipment we recommend Canon brand accessories or products bearing the same mark 126 ...

Page 127: ... 827 Battery Pack CG 800 Battery Charger TL H37 Tele_converter WD_H37 II Wide converter FS_H37U Filter Set HTC I00 HDMI Cable SS_650 Shoulder Strap SS 600 Shoulder Strap WS_20 Wrist Strap SC 20O0 Soft Carrying Case 8468A002AA D85_1792 000 D83 0770 000 1719B001AA 3067A002AA D82 0590 002 9370A001AA 3185B002AA 2589B002AA 3185B002AA 2590B002AA 8835A001AA 3187B001AA 8837A001 AA 2384B001AA 3123A001AA 31...

Page 128: ...oe Stereo e_ectretcondenser microphone Lees 1 4_8 5X6 mm F 18 3 0 12x optical zoom 35 mm oguivabnt Movies 42 9 514 8 mm Photos LW 42 9 514 8 mm Photos L of S 393 471 6 mm Lees CordiOuratioo 11 elements in 0 groups 2aspheRc ebments AP System Autofocus TTL externa_distance sensor when set to instant AP or Manualfocus Peter Diameter 37 mm ofioimum PesusinO Distanoe 1 m 3 3ft 1 cm 039 in at fulJwide s...

Page 129: ... aiewfthder normal bdghtness recording on the hard disk 35 W viewfthder normal brightness recording on a memory cwd Operatiag temperotore O 40 C 32 104 F Bimeosioas W a 6 a B _ 80 x 77 x 139 m m 3 1x 3 0 x 5 5 in eaomadio6the grip 6ett _ 80 x 77 x 138 mm 3 1 x3 0 x 5 4 in Wei6ht oamoorder 6ody ooly _ 490g 1 1 Ib _ 4656 1 0 Ib 0Ao570Compact PowerAdapter Power sapp y 100 240 VAC 50 60 Hz Rated oatpa...

Page 130: ... batter 119 Calendar display 41 Capturing photos from video 69 Cine Mode recording program 47 COMPONENT OUT terminal 79 Condensation 121 Connections to external devices 79 Continuous shooting 67 Copying Movies 60 Photos 70 Data code 53 95 Date and time 30 Date format 99 Daylight saving time 31 Time zone 31 Deleting Movies 37 44 59 Photos 63 65 Digital effects 52 Direct print 72 Direct transfer 86 ...

Page 131: ...m 46 Photo numbers 98 Photo quality 62 Photo size 62 Playback Movies 38 Photos 63 Playlist 58 Portrait recording program 45 Power save 34 Print order 76 Print share button 73 87 Printing photos 72 Protecting photos 70 Quick Start func tion 37 Recording Movies 34 Photos 61 Recording mode 35 Recording programs 45 46 Recording time 36 Remote sensor 25 RESET 104 Reviewing Movies Record review 37 Photo...

Page 132: ...ording program 45 Telephoto 36 Timeline 42 Transfer order 89 Transferring to a computer Movies 82 Photos 86 Tripod 117 Troubleshooting 101 Tv recording program 46 USB terminal 78 Viewfinder 35 Volume 39 97 White balance 50 Wide angle 36 Wind screen 94 95 Wireless controller 24 Zoom 36 Digitalzoom 93 Zoom speed 36 93 132 _ only ...

Page 133: ...llowing cases A Loss or damage to the Equipment due to abuse mishandling accident improper maintenance or tai_oreto fedow operoBng instructions B It the Equipment is defective as a result of leaking batteries sand dirt or water damage C If defects or damages are caused by the use of unauthorized parts or by service other than by CanonUSA s factory service centers or oothoNzed service taeiMies D _f...

Page 134: ...terior finish d the Equipment media nor does it apply to Equipment purchased outside Canada if the Equipment contains a hard disk drive Canon Canada recommends that date stored on that drNe be duplicated or backed up to prevent its loss in the event or a failure or other magunction of such Wive TO OBTNN WARRANTY SERWRE Ship your Equipment in its original carton box or equivalent properly packed fu...

Page 135: ...t_16Dhoner 1 830 OK CANON 1 800 652 2666 sans fraJs au Canada seulement MEXICO CANON MEXICANA S DE RL DE CV Blvd Manuel Avila Camacho No 138 Piso 17 Col Lomas de Chapu_zepec C R 11000 M6xlco D F M6xico CANON U SoA iNC NEW JERSEY OFFICE 100 Jamesburg Road Jamesburg NJ 08831 USA CENTRO Y CANON LATIN AMERICA INC SURAMER_CA 703 Waterford Way Suite 400 Miami FL 33126 USA ASIA CANON HONGKONG COMPANY LTD...