The suction cup does
not attach to the surface
Be sure the protective film on the suction cup has been removed.
Before you place it, make sure the surface is clean and smooth.
Wipe down the surface and add a small amount of moisture to
the suction cup to allow for a stronger bond. Do not apply on a
non-smooth surface or an area with paint.
UltraDash C1 shuts
down on its own
Auto power off function will turn off C1 automatically after it
loses its power supply. Make sure C1 is connected properly
to the car power cable.
UltraDash C1 does not
charge in my car
If your car power cable is not working properly with your
UltraDash C1, check your car’s power fuses. Also check your
power cord and replace it if there is an issue.
Micro SD Card is not
letting me view my files
Try some different card readers and computers to see if any of
them can view the files. If none of them work, the files are
probably damaged. Use C1 to format the memory card.
(WARNING: formatting the memory card will remove all the
files saved), We recommend the branded memory cards with
class 10 or UHS type 1.
Note:
You must format the memory
card with UltraDash C1 for first time use.
I cannot delete the file
on UltraDash C1
Be sure the file you are trying to delete is unprotected.
If the file is protected, please follow the instruction on page 20
to unprotect the file first, and then delete the file.
My screen turns off af ter
I just tu rned it on
The screen saver function turns off the screen after a period of
inactivity. If you want to turn off this function, go to SETUP menu
-> Screen Saver, and turn it off.
The message “Please
Format SD Card”
appears on my screen
UltraDash C1 requires formatting the Micro SD card if the card
is used on C1 for the first time. Please format the SD card in the
SETUP menu.
UltraDash C1 does not
charge
Be sure the power cord is connected properly. When C1 is being
charged, the blue LED indicator will illuminate.
A “Card Error” message
appears on my
UltraDash C1
This indicates that the Micro SD card is not properly formatted
to your UltraDash C1. Please remove the files you would like
to keep on to your PC, and perform a “Format SD Card”
procedure to allow your memory card to function properly
with C1.
A “Card Full” message
appears on my
UltraDash C1
When this message appears, your Micro SD card is at full
capacity. Reminder: When you have protected files, you limit
the use of your memory card. Delete unnecessary files to allow
maximum use of your memory card.
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