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PROBLEM
WHAT TO CHECK
Unit does not start
• Make sure the dehumidifier plug is pushed completely into the power socket.
• Check the house fuse / circuit breaker box.
• Dehumidifier has reached its preset level or bucket is full.
• Water bucket is not in the proper position.
• Note that the unit has an automatic delay of 3 minutes before starting after a
restart.
Dehumidifier does not
dry the air as it should
• Did not allow enough time to remove the moisture.
• Make sure there are no curtains, blinds or furniture blocking the front or back
of the dehumidifier.
• The humidity control may not be set low enough.
• Check that all doors, windows and other openings are securely closed.
• Room temperature is too low , below 5°C (41°F).
• There is a kerosene heater or something giving off water vapour in the room.
The unit makes a loud
noise when operating
• The air filter is clogged.
• The unit is tilted instead of upright as it should be.
• The floor surface is not level.
Frost appears on the
coils
• This is normal. The dehumidifier has an Auto defrost feature.
Water on floor
• Hose to connector or hose connection may be loose.
• Bucket is being used to collect water, but the rear drain plug is removed.
ES, AS, P2, Eb appear in
the display
• These are error codes and protection codes. See the
CONTROL PANEL
FEATURES
section.
Before calling for service, review the chart below first yourself.
TROUBLESHOOTING TIPS
