Caper 2, User Manual

Page 1: ...1 SMART SHOPPING CART Model 2 USER MANUAL Copyright 2021 2022 Instacart Inc All Rights Reserved EN Caper V011 0 ...

Page 2: ... 9 Side View Dimensions 10 Five cart stacking dimension 11 Specifications 12 Extra options and functions 13 OPERATIONS 14 Basic Shopping Transaction Overview 14 Add Produce and PLU items 15 Removing Items from the Shopping List 17 Checking Out 19 Staff Audit 20 MAINTENANCE 21 TROUBLESHOOTING 22 LEAGL AND REGULATION 23 This manual may contain images or content different from the model you purchased...

Page 3: ...s and opearations that can cause risk Read the part with this symbol carefully and follow the instructions in order to avoid risk WARNING This indicates that the failure to follow the instruction can casue serious injury or death CAUTION This indicates that the failure to follow the instruction can cause the minor injury or damage to the product WARNING To reduce the risk of explosion fire death e...

Page 4: ... defined by business owners Do not step on or stand on top of this product Do not use this product in extremely hot above 60 or extremely cold below 20 environments Operation Safety Never attempt to operate the device if it is damaged malfunctioning partially disassembled or has missing or broken parts Such devices should be inactive and taken offline immediately Do not stack this product with oth...

Page 5: ...evice free of combustible materials such as lint paper rags chemicals etc Keep the magnetic charging port free of dust dirt and magnetic debris Keep the charging area free from water logging Do not use flammable gas and combustible substances benzene gasoline thinner petroleum alcohol etc near the device and the charging area Do not remove or insert the battery while the device is still charging D...

Page 6: ...y recommended in this User s Manual Use only authorized factory parts or tools for maintenance Do not spray water inside or outside the device to clean it Do not let customers to clean the device All cleaning process should be conducted by employees following the cleaning SOP Make sure there s no dust dirt and magnetic debris inside the magnetic charging port before charging Disposal Safety Dispos...

Page 7: ...unit heat sink 6 Bottom unit fence 11 Bottom unit cover 2 Payment terminal 7 5 inch rear wheels 12 Front Cover 3 Top unit main LED light bar 8 5 inch front wheels 13 Top unit CV camera 4 PC Side Panel 9 Battery housing 14 Speaker 5 Basket 10 Side cover 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 SPECIFICATIONS DIMENSIONS ...

Page 8: ...Payment Terminal 5 Barcode Scanner 9 Top unit encasing 2 LCD touch screen 6 Personal Basket 10 Side LED indicator 3 Produce Camera 7 Cup holder 11 IR sensor lens 4 Side LED Indicator 8 Handrail 1 2 3 4 11 10 9 8 7 5 6 ...

Page 9: ...9 Top View Dimensions W1 560 mm W2 322 6 mm W3 580 mm W4 516 mm W5 261 3 mm W6 358 6 mm ...

Page 10: ...10 Side View Dimension H1 1156 mm H2 1040 mm H3 929 mm H4 496 mm L1 993 mm L2 1118 mm ...

Page 11: ...11 Five cart stacking dimensions A 2718 36 mm a 1600 mm ...

Page 12: ...Fi distance 30 50 m Barcode F21 Scanner 64 8 W 60 5 D 32 7 H mm Barcode scanning angle Elevation angle 45 Inclination angle 45 Barcode resolution 640 480 Display 10 1 Inch TFT display 1280 720 600 nits Weight scale 50kg 110 lbs Weight accuracy 1g Load Cell L6E3 C3 100kg 3G Operating Temperature 20 C to 40 C Operating Humidity 10 to 90 Debug Port USB A Port Top Unit Shell ABS PC Front Unit Shell AB...

Page 13: ...13 Extra Options and Functions This feature is only available if client choose to install specific accessories and services OTA update Magnetic Charging Charging Station Silicone Waterproof P T Cover ...

Page 14: ...inue adding additional demo items into the cart 7 When shopper is done shopping shopper taps Checkout 8 Shopper is directed to make their way to checkout area 9 Shopper taps Pay for Cart 10 Shopper confirms prices and taps Pay __ 11 Shopper instructed to insert or swipe credit card into card reader 12 Payment is successful when shopper sees Payment Success screen 13 Shopper is automatically led to...

Page 15: ...ts on Shopping Home screen 2 Shopper taps on Add Item Without Barcode 3 Shopper searches for item by PLU or Name 4 Shopper puts produce into the cart 5 Cart stabilizes and calculates weight of the produce 6 Shopper confirms calculated price 7 Item is added to shopping list ...

Page 16: ... Home screen 2 Shopper taps on Add Item Without Barcode 3 Shopper searches for item by PLU or Name 4 Shopper puts produce into the cart 5 Cart stabilizes and calculates weight of the produce 6 Shopper confirms calculated price 7 Item is added to shopping list ...

Page 17: ...the cart The cart uses computer vision and weight logic to determine what has been taken out of the cart 2 Item card will be automatically removed from the shopping list If the cart cannot confirm what was removed shopper will be prompted with a Multi Match Removal screen to manually choose what was removed from the cart ...

Page 18: ...sh can icon next to the item name on your shopping list 2 Shopper will be prompted to take item out of your cart 3 Item can be removed from the cart 4 Cart will use its computer vision and weight logic to confirm removal of item 5 Item card will be automatically removed from the shopping list ...

Page 19: ...ayment is successful when shopper sees Payment Success screen 7 Shopper is automatically led to Rating Screen and is allowed to rate their experience or skip directly to the receipt 8 Shopper is then able to enter their email address or phone number to receive their receipt or they can choose to refuse a receipt 9 Shopper is directed to remove all items from the cart 10 When all items are removed ...

Page 20: ...top right corner of the screen 3 Admin taps on Person icon 4 Admin logs in with following information Username Password Please inquire Caper staff 5 Store Admin allowed to resolve any cart issues including resolving audit required items transferring to cashier and starting over transaction ...

Page 21: ...he battery housing 6 Cleaning the front unit MAINTENANCE WARNING Unplug the device before cleaning to avoid the risk of electric shock Failure to follow this warning may results in serious injury fire electric shock or death Never use harsh chemicals abrasive cleaners or solvents to clean the device They may damage the finish ...

Page 22: ...ost of the problems by yourself NOT every trouble you encountered need to call Caper service center The following table should assist you by troubleshooting Our smart shopping cart is equipped with an automatic error monitoring system to detect and diagnose problems at an early stage If the device does not function properly or does not function at all Check the table below before calling Caper Ser...

Page 23: ...he option to display on the electronic display the FCC Identifier any warning statements or other information that the Commission s rules would otherwise require to be shown on a physical label attached to the device See 47 CFR 2 935 The E label FCC Identifier will be displayed on the device s built in display LEGAL AND REGULATION ...

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Page 25: ...ncy energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to ...

Page 26: ...l installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determi...