Instruction manual C995i 29
Please keep this instruction manual for future reference
T R O U B L E S H O O T I N G
P R O B L E M
P O S S I B L E C A U S E S
W H AT TO D O
The induction hob cannot be
turned on.
No power.
Make sure the induction hob is connected
to the power supply and that it is switched
on. Check whether there is a power outage
in your home or area. If you’ve checked
everything and the problem persists, call a
qualified technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section ‘Using your
induction hob’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water over
the controls or you may be using the tip of
your finger when touching the controls.
Make sure the touch control area is dry and
use the ball of your finger when touching
the controls.
The glass is being scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or cleaning
products being used.
Use cookware with flat and smooth bases.
See ‘Choosing the right cookware’.
See ‘Care and Maintenance’.
Some pans make crackling or
clicking noises.
This may be caused by the construction of
your cookware (layers of different metals
vibrating differently).
This is normal for cookware and does not
indicate a fault.
The induction hob makes a
low humming noise when
used on a high heat setting.
This is caused by the technology of
induction cooking.
This is normal, but the noise should quieten
down or disappear completely when you
decrease the heat setting.
Fan noise coming from the
induction hob.
A cooling fan built into your induction hob
has come on to prevent the electronics
from overheating. It may continue to run
even after you’ve turned the induction
hob off.
This is normal and needs no action. Do not
switch the power to the induction hob off at
the wall while the fan is running.
Pans do not become hot and
appears in the display.
The induction hob cannot detect the pan
because it is not suitable for induction
cooking.
The induction hob cannot detect the pan
because it is too small for the cooking
zone or not properly centred on it.
Use cookware suitable for induction cooking.
See section ‘Choosing the right cookware’.
Centre the pan and make sure that its base
matches the size of the cooking zone.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
Technical fault.
Please note down the error letters and
numbers, switch the power to the induction
hob off at the wall, and contact Caple
Service on 0117 938 1900.
