Caple undertake that if within twelve months of the date of the purchase this built-in appliance or any part thereof that is
proved to be defective by reason only of faulty workmanship or materials, the company will, at our option repair or replace
the same FREE OF ANY CHARGE for labour, materials or carriage on condition that:
§
Documentation must be provided BEFORE a guarantee repair is commenced that the extractor is within the 12 month
guarantee period.
§
The appliance has been correctly installed and used only on the electrical supply stated on the rating plate.
§
The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s
operating and maintenance instructions.
§
The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorized by us.
§
All service work under this guarantee must be undertaken by Caple Service Centre.
§
Any appliance or defective part replaced shall become the property of this company.
§
Home visits are made between 8.30am and 5.30pm Monday to Friday.
§
If a service call is made and it is found that the installation has not been carried out correctly or customer misuse/abuse is
involved THE COST OF THE SERVICE CALL HAS TO BE PAID FOR BY THE USER BEFORE ANY SERVICE WORK IS
CARRIED OUT.
EXCLUSIONS
This Guarantee does not cover:
§
Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable
parts of glass or plastic.
§
Costs incurred for calls to put right appliances improperly installed or calls to appliances outside the United Kingdom.
§
Appliances found to be in use within a commercial environment, plus those which are the subject of rental
agreements.
§
This guarantee is in addition to your statutory and legal rights.
Caple Products
Service Centre Tel: 0870 8508734
www.caple.co.uk
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G U A R A N T E E C O N D I T I O N S
