Caple DD910BK, Instruction Manual

13

PROBLEM 

SOLUTION

The cooker hood 

does not work 

Check that:

• There is not a power outage.
• A specific speed has actually been selected.
• The 9 pole connection is inserted properly.
• The red reset key, found over the electrical system box, is pushed.
• Make sure that the wires of the 9 pole connection are inserted prop

-

erly in the connector itself (during the connection phase, an excessive
pressure could bend the contacts).

The cooker hood has 

low performance 

Check that:

• The motor speed selected is sufficient for the quantity of fumes and

vapors present in the room.

• The kitchen is ventilated well enough to allow air for intake.
• The charcoal filter is not worn out.( filtering version cooker hood).
• The air outlet channel is free and compliant with paragraph no. 2.
• The non-return valves of the suctioning unit are free to rotate.

The cooker hood 

stops in the middle of 

operation

Check that:

• There is not a power outage.
• The omnipolar device has not tripped.

Any maintenance operation on your appliance should be carried out by: 
• Either your retailer;
• Or another qualified professional technician, authorised for Caple appliances.

Troubleshooting

Aftersales service

NOT

E

When calling, please mention the appliance details (Type Fig. 13a and equipment Fig. 13b and 

production date Fig. 13c). 

This information is stated on the rating label and the production date label is placed on the lower 

side of the downdraft. 

You can contact Caple Service by telephone on 0844 800 3830 or by email service@caple.co.uk