Instruction manual SP611 / SP911
Please keep this instruction manual for future reference
22
Guarantee and servicing
- Before booking a service call read the troubleshooting table above. For more
information on guarantee and service conditions, please contact Caple Service on
0117 938 7420 or email service@caple.co.uk.
Guarantee
- Caple undertake that if within two years of the date of the purchase this
appliance or any part thereof that is proved to be defective by reason only of
faulty workmanship or materials, we will at our option repair or replace the same
free of any charge for labour or materials on condition that:
- Documentation must be provided before a guarantee repair commences to
confirm that the extractor is within the guarantee period.
- The appliance has been correctly installed and used only on the electrical supply
stated on the rating plate.
- The appliance has not been serviced, maintained, repaired, taken apart or
tampered with by any person not authorised by us.
- All service work under this guarantee must be undertaken by Caple Service.
- Any appliance or defective part replaced shall become the property of this
company.
- If a service call is made and it is found that the installation has not been carried
out correctly or customer misuse/abuse is involved the cost of the service call has
to be paid for by the user before any service work is carried out.
Exclusions
- This guarantee does not cover:
- Damage or calls resulting from transportation, improper use or neglect, the
replacement of any light bulbs or removable parts of glass or plastic.
- Costs incurred for calls to put right appliances improperly installed or calls to
appliances outside the United Kingdom.
- Appliances found to be in use within a commercial environment, plus those
which are the subject of rental agreements.
- This guarantee is in addition to and does not affect your statutory and legal
rights.
SP611BK-SP911BK - Instruction Manual.indd 22
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