11.2 Using other Decalcifying Agents
• All decalcifying agents are acidic and must be handled carefully. Check the
information on the packaging before using. Only use decalcifying agents
suitable for drip coffee makers and follow the instructions which come with
the agent and reference steps above in chapter 11.1.
• When the solution has run through, remove the carafe, empty and rinse
thoroughly.
IMPORTANT:
let the machine cool down for 5 minutes.
• Fill 20 oz. of fresh cold water into the water tank and brew through the machine.
12. QUESTIONS / TROUBLESHOOTING
There is no coffee coming out of the grinder. It seems as though the coffee
is completely clogged inside the grinder.
- Turn off machine and unplug from outlet.
- Remove the bean container and vacuum out any whole beans.
- Please follow the steps outlined in chapter 10.5 & 10.6 to clean the grinder
and grinder chute.
- Double check that the upper burr is locked into place before grinding.
- Call Customer Service for additional guidance to remove tough clogs.
Upper burr does not fit back into the machine.
- Double check that the fineness knob is in the RELEASE position before
placing the upper burr back into the machine, as described in chapter 9.
- Follow location of upper burr handle as shown in Fig. 8 & Fig. 9.
The machine beeps when I press the BREW button.
Check the following:
- Bean container lid is on, pushed down and fully engaged.
- Removable water tank is on, pushed down and fully engaged.
- Ensure the bean container is locked into place. See chapter 7.4 to correctly
attach bean container.
Can the grinder run without beans in the bean container?
- Yes, it is ok if the grinder runs without any beans.
Can I have different grind amount settings for the current and the
Auto-On mode?
- Yes. See chapter 7.1, e.
How long does the machine keep the grinding and brewing settings?
- As long as the machine is plugged in. If the machine loses power you have
to reset the time and personal settings (see chapter 7).
I want a full pot of coffee at 8:00 AM. What time should I program the
machine to start?
- Set the Auto-On timer 15 minutes earlier (in this case at 7:45 AM).
The grinder makes a loud noise? No coffee is processed.
- Ground coffee is blocking the grinder or grinder outlet. Follow cleaning
instructions in chapter 10.5 & 10.6.
- A stone blocks the grinder. Remove bean container and upper burr to check
for any stones or foreign objects. If you cannot locate and remove the stone
on your own, please call 1-800-767-3554.
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