11
trOuBLeSHOOtinG
NOTE: For most problems, it is recommended as a first step that
you turn the headset off for one minute and then on again. If that
fails, try pairing the headset and phone again.
if you are unable to connect your headset with your mobile
phone or
Bluetooth
®
enabled device, please try the following:
• Ensure your headset is turned on and is properly charged.
• Ensure the headset is paired with your mobile phone.
• Ensure your mobile phone’s
Bluetooth
®
feature is activated. Please
refer to your mobile phone’s user guide for specific instructions.
• Ensure the headset is within a maximum of 33 feet (10 meters) of
your mobile phone(s) and there are no obstructions, such as walls or
other electronic devices in between.
If the above suggestions do not solve your problem, please recharge
the headset and remove your mobile phone’s battery for a few sec--
onds. Then start the pairing procedure again.
if the person with whom you are speaking is not able to hear
you clearly, please try the following:
• Ensure your headset is clipped on your clothing at a distance of less
than 1 foot (33 cm).
