Thank
you
for
contacting
the
Cardo
Systems
Support
Center.
We
aren’t
aware
of
any
issues
between
the
scala
rider
Q1
and
that
version
of
the
TomTom
Rider.
I
would
recommend
to
use
the
following
steps
to
reset
your
devices,
create
a
new
pairing,
and
test
further.
To
reset
your
scala
rider
Q1
headset:
1.
Turn
the
scala
rider
Q1
module
on
by
pressing
and
holding
the
IC
button
until
three
(3)
blue
flashes
appear.
2.
With
the
Q1
flashing
slowly
in
blue,
press
and
hold
the
Volume
Up
button
until
you
receive
a
red
and
blue
alternating
flash.
3.
Release
the
Volume
Up
button.
With
the
device
flashing
red
and
blue
alternating,
press
and
hold
the
MM
button
for
approximately
three
(3)
seconds.
The
red
and
blue
flashing
should
change
to
a
slow,
solid
purple
flash.
4.
The
headset
will
flash
purple
slowly,
approximately
five
(5)
times,
followed
by
three
(3)
red
flashes.
5.
The
module
should
then
be
powered
off,
indicating
that
the
reset
has
been
completed.
Repeat
these
steps
with
both
headsets.
To
create
a
new
pairing
between
your
scala
rider
Q1
headsets:
1.
Turn
both
scala
rider
Q1
modules
on
by
pressing
and
holding
the
IC
button
until
three
(3)
blue
flashes
appear
on
each
headset.
2.
Make
sure
both
modules
are
in
stand
‐
by
mode,
which
is
indicated
by
a
single
blue
flash
every
three
(3)
seconds.
3.
From
one
Q1
module,
press
and
hold
the
IC
button
until
the
module
begins
to
flash
red
rapidly.
You
will
see
three
red
flashes
like
the
device
is
powering
off,
but
keep
the
button
held
in
until
it
flashes
red
rapidly.
This
is
the
Intercom
Pairing
mode.*
4.
Repeat
step
3
on
the
second
Q1
module.
5.
Both
modules
should
continue
to
show
a
rapid
red
flash
until
they
have
found
each
other.
At
that
time,
each
module
will
simultaneously
show
a
solid
red
light
for
a
few
seconds.
Both
headsets
will
return
to
stand
‐
by
mode
simultaneously
after
that,
indicating
that
the
pairing
process
has
been
completed.**
*Once
the
Q1
module
is
in
Intercom
Pairing
mode,
it
will
return
to
stand
‐
by
automatically
after
two
(2)
minutes
if
a
pairing
is
not
completed.
**If
both
modules
do
not
show
a
solid
red
for
a
few
seconds
and
one
headset
returns
to
stand
‐
by
mode
before
the
other,
the
headsets
did
not
complete
the
pairing
process
successfully.
To
reset
your
TomTom
Rider
:
To
resolve
a
Bluetooth
issue,
you
will
also
need
to
reset
your
GPS
to
factory
settings.
On
most
TomTom
Riders,
this
can
be
done
by
through
the
settings
menu.
(Note:
This
reset
will
restore
the
devices
to
its
factory
settings.
All
user
data
will
be
erased.
Please
refer
to
the
TomTom
manual
for
instructions
on
backing
up
any
data
you
wish
to
save).
