9. TROUBLESHOOTING
9.1 SOFT RESET
If your SMART
H
stops responding, reset it by either:
●
Turning it off and then on again (see
Switching Your Unit On/Off
on page 8).
●
Using the supplied USB cable, connect your computer or wall charger to the SMART
H
USB port for 30
seconds.
9.2 RESET PAIRING
This option deletes all paired units and devices.
To reset pairing:
1.
While in standby mode, press
for 5 seconds.
2.
When the LED flashes red, press
and
for 2 seconds. The LED flashes purple 5 times slowly, confirming
that pairing has been reset.
9.3 RESET TO FACTORY SETTINGS
This option deletes all paired units, devices and all configuration settings.
To perform a factory reset through the unit, do one of the following:
●
To use the unit buttons:
a.
Check that your SMART
H
is in Standby (see
SMARTH Modes and Events - LED Indications
on page 49).
b. Simultaneously press
+
+
for 5 seconds
●
To use the SmartSet app:
a.
Check that your SMART
H
is in Standby (see
SMARTH Modes and Events - LED Indications
on page 49).
b. Open the SmartSet app and tap
.
c.
Tap
Settings
.
d. Tap
Reset to Factory
.
●
To use the voice-assisted menu:
a.
Tap
and
twice.
b. When the voice-assisted menu reaches "Advanced Features Menu", tap
or use VOX.
c.
When the voice-assisted menu reaches "Reset to Factory Settings", tap
or use VOX.
9.4 FAQ
Additional answers to common problems can be found at
www.cardosystems.com/faqs
.
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