Troubleshooting
Device cannot
turn on
The battery is low. Please charge the
product.
Abnormal
shutdown
If the device is removed from contact
with the skin, the green indicator will
continuously flash and beep for one
minute before the device automatically
switches off.
Massage
intensity too
weak
1. Level is too low. Press the “+” button.
2. Skin is too dry. Spray the black
conductive silicone of the pad evenly with
water or apply moisturiser.
Cannot be
charged
Make sure the adapter output voltage is
DC 5.0V / 1.0A and it is in good condition.
Stinging
feeling during
use
1. Skin is too dry. Spray the black
conductive silicone of the pad evenly with
water or apply moisturiser.
2. If you feel tingling at any position during
each use, you may be sensitive to the
device. Discontinue use.
Description of hazardous substances
