Carefree of Colorado
Freedom OtD Slider Awning
6
052896-003r1
L
IMITED
W
ARRANTY
Carefree of Colorado (hereafter referred to as Carefree) warrants to the
FIRST
retail Purchaser that the Freedom OtD Slider Awning
is free of
defects in material and workmanship within the terms and conditions as set
forth below. Carefree’s obligation under this warranty is limited to the
repair or replacement, at Carefree’s option, of any defective component
within the stated warranty period. T
HIS WARRANTY IS NOT TRANSFERABLE
.
1. D
URATION
a)
2 years on parts, labor and freight on parts labor and freight on
canopy.
b) 2 years on parts, labor and freight on springs, motor
assemblies, rollers and hardware.
Warranty duration is not extended by the length of time the product is
not in use or the time which the purchaser is deprived the use of the
product. The duration of coverage is determined by the date of the
original product purchase, not the date of repairs.
2. W
HAT IS COVERED UNDER THIS WARRANTY
Defects in the manufacturer’s material and workmanship of product
under normal use, and which occur within the duration of the
warranty period. The following components are covered only as
listed:
a)
Fabrics
– Free from quality defects (normal wear and fading are
excluded). Cracking, peeling, hardening, sagging or loss of
strength provided that the damage is not the result of high
winds or water pooling.
b)
Roller tube & Hardware
– Free from extrusion defects.
c)
Springs
– Defects.
3. W
HAT IS NOT COVERED UNDER THIS WARRANTY
a)
Fabric damage such as pinholes or tears not reported within ten
(10) calendar days of purchase.
b)
Improper installation and/or any damage or failure that results
from improper installation of the product, including fabric
damage caused by improper installation.
c)
Normal wear including the occasional need to re-tension the
awning.
d)
Conditions that are not related to the material or workmanship
of the product: including any failure that results from an
accident, wind, rain, water pooling, or other acts of God.
e)
Purchaser’s abuse, including but not limited to neglect; failure to
operate, use or maintain the product in accordance with the
instructions provided with the product.
f)
Any component not sold or manufactured by Carefree.
g)
Any failure that results from the use of another manufacturer’s
product with a Carefree product that is not specifically approved
by Carefree.
h) Any incidental, indirect, or consequential loss, damage, or
expense that may result from any defect, failure, or malfunction
of the Carefree product.
i)
The removal or alteration of any product component or device.
In the event of such removal or alteration, this warranty is void.
j)
Any expense related to delivery or pick-up of product to/from
the Service Dealer; including travel time, transport costs and/or
service call charges.
4. R
ESPONSIBILITIES OF THE
P
URCHASER
I
N ORDER FOR THE WARRANTY TO BE HONORED
,
THE PURCHASER MUST
HAVE PROOF OF PURCHASE
:
THE ORIGINAL RECEIPT OR THE WARRANTY
CARD ON FILE AT
C
AREFREE OF
C
OLORADO
.
F
AILURE TO PROVIDE THE
REQUIRED DOCUMENTATION MAY DELAY OR VOID ANY WARRANTY CLAIM
.
a) Retain dated proof of purchase for specified product, and
provide it as requested.
b)
Inspect the awning upon purchase to confirm the condition of
the canopy, hardware and proper operation of the product.
c) Perform “Periodic Maintenance” as specified in Owners
Manual.
d) Use reasonable care in maintenance, operation, use and
storage of the product in accordance with the instructions
contained in the owner’s manual.
5. W
ARRANTY
C
LAIM
P
ROCEDURE
a)
Deliver any product claimed or found defective during warranty
period to a Carefree of Colorado Authorized Service Dealer.
Visit www.carefreeofcolorado.com for the name of nearest
Authorized Service Dealer, or call Carefree at the phone
number shown.
b) Customer shall schedule a time with an Authorized Service
Dealer. Repair or replacement will be scheduled and
performed at the Authorized Service Dealer according to
normal work flow and availability of replacement parts.
c)
Work must be performed by a Carefree authorized service
center.
When warranty work/repair is performed by an
authorized service agent, the agent is responsible for directly
billing Carefree of Colorado for warranted parts and labor.
d)
Carefree shall pay the respective servicing dealer or agent for
performing any repairs authorized by Carefree as per the terms
of this warranty. Company will allow for freight and labor
charges - labor is based on Flat Rate Form.
e)
All warranty claims shall be paid through the servicing agent.
Carefree does not provide reimbursement for warranty claims
paid for by the customer.
f)
The customer shall pay only those costs not covered by
warranty. The customer shall have no out-of-pocket expenses
except as stated.
g)
The Original Purchaser is responsible for any expenses related
to delivery or pick up of product to/from the Service Dealer;
including travel time, transport costs and/or service call charges.
h)
If the Purchaser does not receive satisfactory results from the
Authorized Service Dealer, the Purchaser should contact the
Carefree of Colorado Customer Care Department within 10
days after completion of the questionable service.
T
HIS WARRANTY GIVES THE OWNER SPECIFIC LEGAL RIGHTS
.
T
HE LAWS OF
CERTAIN JURISDICTIONS MAY GRANT THE OWNER ADDITIONAL RIGHTS AND
PRIVILEGES
.
Except as set forth above, Carefree makes no warranty,
whether statutory or otherwise, including without limitation, any warranty of
merchantability or fitness for a particular purpose. Carefree shall have no
liability except to repair, replace or adjust defective products and parts.
Carefree specifically excludes any liability, whether in contract, tort or
otherwise, for personal injury, property damage, economic or
consequential losses. Carefree has not authorized any person or
company to alter the terms of this warranty.
It is Carefree of Colorado’s policy and practice to continuously improve the
company’s products and services. Therefore, Carefree reserves the right
to make changes in design and components, without notice, whenever it is
believed the quality of the product will be improved, but without incurring
any obligation to incorporate such improvements in any product which has
been shipped or in service.
F
OR
Y
OUR
R
ECORDS
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D
EALER
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NSTALLER
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AME
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DDRESS
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P
HONE
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URCHASE
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ATE
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P
ART
N
UMBER
:
S
ERIAL
N
UMBER
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P
RODUCT
N
AME
OR
D
ESCRIPTION
:
Color:
Size:
Register your Carefree products on-line @
www.carefreeofcolorado.com
