SECTION V: WARRANTY
Know your rights and responsibilities before operating this
product! Please read the “limited” warranty provisions below
carefully. Improper operation and maintenance, abuse, neglect,
etc., will void your warranty.
1.
Duration:
Two Year Limited Warranty. Two years parts, labor and
freight on all components.
2.
Who gives this warranty?
Carefree of Colorado, A Scott Fetzer Company (the “Company”).
3.
Who receives this warranty?
The original purchaser (the “Purchaser”), other than for purposes of
resale, of Carefree Truckin’ Awn. This warranty is not transferable.
4. Responsibilities of the Company under this warranty.
Repair or replace at Warrantor’s option, of the covered part(s)
which Warrantor, in the exercise of its reasonable discretion,
determines to be effective; provided that the Warrantor receives
notice of the defect within the stated warranty period for the
respective product/ component. Warrantor will also pay the
respective servicing dealer or agent for performing any repairs
authorized by Warrantor as per the terms of this warranty.
Company will allow for normal freight and labor charges - labor is
based on Flat Rate Form. CHARGES FOR TRAVEL TIME AND
MILEAGE ARE NOT COVERED BY THE WARRANTY.
5.
Responsibilities of the Purchaser under this warranty.
A. Promptly notify seller, or alternately, the Company of any claim
hereunder.
B. Retain dated proof of purchase for specified product, and provide it as
requested.
C.
Inspect the awning upon purchase to confirm the condition of the
canopy and the proper operation of the product.
D.
Perform “Periodic Preventative Maintenance” as specified in
Owners Manual.
E.
Deliver any product claimed or found defective during warranty
period to the nearest Carefree of Colorado Authorized Service
Dealer. The Original Purchaser is responsible for any expenses
related to delivery or pick up of product to/from the Service
Dealer. Visit carefreeofcolorado.com for the name of nearest
Authorized Service Dealer, or call Carefree a the phone number
shown above.
F.
At the option the Company, return the product or part to Carefree
Colorado for inspection. Carefree Authorization to Return form
must be obtained before any product or part is returned.
G. Use reasonable care in maintenance, operation, use and storage
of
the product in accordance with the instructions contained in the owner’s
manual.
6. What is covered by this warranty?
Defects on the manufacturer’s material and workmanship of product
under normal use, and which occur within the duration of the warranty
period. On all awnings, the following parts are covered only as follows:
(a) Fabrics, free from quality defects
(normal wear and fading
are excluded); (b) Roller Tube, against extrusion defects; (c) Springs (or
Motor) Assembly(ies), against breakage; and (d) Hardware, against
extrusion defects.
7.
What is not covered under this warranty?
A.
Fabric damage such as pinholes or tears not reported within ten (10)
calendar days of purchase.
B.
Improper installation and/or any damage or failure that results
from improper installation of the product, including fabric damage
caused by improper installation.
C.
Product abuse and normal wear. ”Normal Wear” includes the
occasional need to re-tension the awning.
D.
Conditions that are not related to the material or workmanship of the
product: including any failure that results from an accident, wind, rain,
water pooling, or other acts of God; purchaser’s abuse; neglect;
failure to operate, or use or maintain the product in accordance with the
instructions provided in the Owners Manual supplied with the
product; (failure to operate the product(s) in accordance with
instructions in the Owner’s Manual and on the product shall also
include the removal or alteration of any product component or device. In the
event of any such removal or alteration, this warranty is void).
E.
Any component not sold or manufactured by the Company.
F.
ANY INCIDENTAL, INDIRECT, OR CONSEQUENTIAL LOSS,
DAMAGE, OR EXPENSE THAT MAY RESULT FROM ANY
DEFECT, FAILURE, OR MALFUNCTION OF THE CAREFREE
OF
COLORADO PRODUCT. Some states do not allow the exclusion or
limitation on incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
G. Damage while traveling due to the awning not being properly stowed.
H.
Any failure that results from the use of another product with a
Warrantor’s product that is not specifically approved by the
Warrantor.
8.
When Warrantor will perform repair or replacement under
warranty.
A. Repair or replacement will be scheduled and performed according to
normal work flow at the nearest Authorized Service Dealer, and
depending on the availability of replacement parts.
B. If the Purchaser does not receive satisfactory results from the
Authorized Service Dealer, the Purchaser should contact the Carefree of
Colorado Customer Care Department.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE. No action to enforce this warranty shall be commenced later than 30
days expiration of the warranty period. The duration of this Limited Warranty
also limits the duration of any implied warranty such as warranty of
merchantability or fitness for a particular use or purpose. Some states do not
allow such limitations so the implied warranty limitation may not apply to you.
Carefree of Colorado reserves the right to change the specifications and
design of any product without notice and with no obligation to make
corresponding changes to products previously manufactured.
A Scott Fetzer Company
2145 W. 6
th
Ave
Broomfield, CO 80020
(800) 622-3230
