CS 9300C User Guide (SM750)_Ed 01
7–1
Chapter 7
TROUBLESHOOTING
Quick Troubleshooting
Occasionally, malfunctions can occur during use in the event of an incorrect action. An information
(I)
error code
is displayed on the
Display Screen
of the unit
Control Panel
and the message is displayed on the popup on the
Acquisition
interface
System Status Screen
. In some cases, an audible warning is also issued.
The following table lists the information messages, their description and the action to take:
IMPORTANT
If an “E” message is displayed, the malfunction persists or more
serious conditions occur, contact a qualified technician. When you call
the qualified technician have the following information ready:
Model Number: CS 9300C
Error Code Number: E xx
Message displayed on the popup on the Acquisition
interface.
Table 7–1
Quick Troubleshooting
Information Error Code Information Message
Description
Action
I 1
X-ray tube cooling
Cooling in progress.
Wait until the
Generator Cooling
Indicator
on
the
Acquisition
interface reaches zero.
I 2
Thermal security
Cooling in progress.
Wait until the
Generator Cooling
Indicator
on
the
Acquisition
interface reaches zero.
I 3
Release handswitch
The acquisition has ended.
Release the exposure button of the X-ray
remote control.
I 5
Head clamps position
The head clamps position does
not match the selected exam
program.
Position manually the head clamps for the
selected exam.
I 9
Cooling Ceph sensor
The Cephalometric sensor is in
the cooling process.
Wait until the
Ready
Indicator
LED
is green.
I 15
Interface inactive
The
Acquisition
interface
cannot be accessed.
Check that the unit is switched ON.
Wait for the connection between the unit
and the PC.
Check that the
Acquisition
interface is
not masked by another application, in
this case close the masking application.
I 17
Sensor in movement
The sensor is in the positioning
process for either panoramic,
3D or Ceph mode.
Wait for the end of the positioning process.
Summary of Contents for CS 9300C
Page 1: ...CS 9300C User Guide...
Page 6: ...Conventions in this Guide 1 2 About This Guide...
Page 16: ...Positioning Accessories and Replacement Parts 2 10 CS 9300C OVERVIEW...
Page 28: ...Starting the Imaging Software 4 6 GETTING STARTED...
Page 53: ...Acquiring a Submento Vertex Image CS 9300C User Guide SM750 _Ed 01 5 25...
Page 62: ...Annually 6 4 MAINTENANCE...