This document contains confidential and proprietary information that remains the property of Carlson Software Inc.
Page 7 of 7
Updated 10/4/2010
Carlson
Carlson
Carlson
Carlson Software Inc.
Software Inc.
Software Inc.
Software Inc.
102 West 2
nd
Street
Maysville, KY 41056
www.carlsonsw.com
www.carlsonsw.com
www.carlsonsw.com
www.carlsonsw.com
Phone: (606) 564-5028
Fax: (606) 564-6422
Powering On and Off the equipment
Before powering off the S it is recommended that you exit out of the Live Store Points or
Stakeout routine to get back to the Main Menu of SurvCE with the File, Equip and Survey tabs.
PLEASE NOTE:
When you power on the S if you see a “Cannot Connect: Dialed *99…” window
that pops up you can simply tap the “Dismiss” button to close it.
If you are
connected to your GPS Antenna and outdoors
you can tap “
S GPS
” to power on
your GPS and get connected to the Internet and login to the NTRIP Server to get a FIXED position.
If you are
not connected to your GPS Antenna or if you are inside
a vehicle or indoors in your Job
Trailer or in your Office you can tap “
GPS Simulation
” which does not power on the GPS and it does not
attempt to connect to your NTRIP server. When you go back outside and connect back to your GPS
Antenna you can tap the Equip tab then tap “GPS Rover” and tap the Green Check in the upper right to
reconnect to your GPS and log back into the Reference Network.
Troubleshooting Tips
1) Make sure the label on the top middle of the data collector has “S” printed on it. If it only says
“Surveyor” in the yellow text the GPS pack module will not be supported and it
will not function at all
.
2) Go into Start / Settings / System tab in the bottom left = scroll down and double-tap “System Config”. If
the OS Build Version is not 1.1.6 click the link below to update:
http://update.carlsonsw.com/kbase_main.php?action=display_topic&topic_id=696
3) Verify that 2 battery packs are installed in the unit and tap the
battery icon from the main
Windows Mobile screen in the upper right to verify that the batteries have sufficient charge levels.
4) Verify that all 4 screws to attach the Carlson GPS pack are finger tight (it should not require heavy
torque - just finger tight)
5) If your using a S and running OS 1.1.6 with 2 fully charged batteries and the equipment is still
not functioning properly follow the steps below to clear the Windows Registry of your data collector:
a.)
Exit SurvCE
b.)
Hold On_Off button for a few seconds
c.)
Tap the “Reset” button then immediately press and hold the “CTRL-ALT-R” keys on the keyboard
d.)
Continue holding the Ctrl-Alt-R keys down for about 5 or 10 seconds after you see the blue S
splash screen
e.)
Release all the keys and follow the prompts for calibrating the touch screen and setting your time zone
f.)
After it boots back up to the Windows Mobile screen you need to reconfigure your Power Settings
using Page 4 then Re-install SurvCE 2.52 or higher from the link below:
http://tiny.cc/survce