22
Carolina Cooker®
844-478-4334
Model M64482
June 2020
Description
Possible Cause
Remedy
Burner lights but
the flame remains
very small and will
not increase.
Overfilling Prevention Device
(OPD) on LP cylinder has been
activated because valve was
opened too quickly.
1. Close LP cylinder valve.
2. Open shutoff valve to allow pressure to escape
though burner.
3. Close shutoff valve.
4. Slowly open LP cylinder valve to keep pressure
from activating OPD valve.
5. Wait a few moments before opening the shutoff
valve and light the burner immediately.
Blockage in burner tube.
Remove any blockage or debris.
Burner head is clogged with debris, food
particles, or cooking liquids.
Clean the burner head.
Faulty or almost empty LP cylinder.
Replace tank with new or refilled tank.
Kinked or damaged pressure regulator hose. Replace hose and regulator.
Poor gas flow due
to regulator prob
-
lems.
Regulator contains a thermal sensor which
automatically shuts off the flow of gas if the
hose reaches temperatures between 240 to
300° F (115 to 150° C).
If the thermal sensor has melted, do not use the
appliance until it has been thoroughly inspected by a
qualified service technician.
If appliance has been damaged by fire,
regulator and hose assembly must be replaced and
possibly the entire appliance depending on damage.
Regulator valve’s flow limiting device is stuck
in closed position because valve detected
a sudden change in pressure, limiting the
amount of propane. Often caused by opening
shutoff valve too quickly.
1. Close LP cylinder valve.
2. Open shutoff valve to allow pressure to escape
though burner.
3. Close shutoff valve.
4. Slowly open your LP cylinder valve.
5. Slowly open shutoff valve.
Burner will not light. LP cylinder valve is closed or
tank is empty.
Open LP cylinder valve.
Replace LP cylinder.
Shutoff valve is closed.
Open shutoff valve.
Blockage in burner from insects,
spider webs, dirt dauber or wasp
nests, and/or debris.
Remove the blockage.
Burner will not light
and burner
tube is not
blocked.
Air to gas mixture is too high.
Close air shutter. Once burner is lit, open air shutter
until flame turns blue.
Insufficient gas flow.
Fully open gas valve on LP cylinder and shutoff
valve.
Bad burner assembly.
Replace with new factory certified part.
Low gas pressure; tank is almost empty.
Refill or replace tank.
Faulty burner.
Replace burner with factory certified replacement
part.
Yellow, sooty, or
irregular flame.
Air to gas ratio is set incorrectly.
Adjust air shutter until flame is blue in color.
Blockage in the burner tube or diffuser.
Clean the burner.
Flame will not
remain lit.
Low gas pressure; tank is almost empty.
Refill or replace tank.
Too much wind.
Block the wind if possible. Do not move appliance to
an interior location.
Blockage in the burner tube or diffuser.
Clean the burner.
Water in burner head.
Remove water and make sure burner is completely
dry before relighting.
Faulty burner.
Replace burner with factory certified replacement part.
14. Troubleshooting
