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25

Carolina Spas™

OWNER'S MANUAL

SE - DIAGNOSTIC MESSAGES

NO COMM

The panel is not receiving communication from the system

Call for Service

---*F ---*C

Temperature unknown

After pump has run for 1 minute, the 

temperature will be displayed

HTR TOO HOT 

(OHH)

One of the water temp sensors has detected 118*F 

(47 .8*C) in the heater and the spa is shut down .

DO NOT ENTER THE WATER . 

Remove the spa cover and allow water 

to cool . Once the heater has cooled, 

reset by pushing any button . If spa 

does not reset, shut off the power to 

the spa and call your dealer or service 

organization .

WATR TOO HOT 

(OHS)

One of the water temp sensors has detected spa water 

110*F(43 .3*C) and spa functions are disabled .

DO NOT ENTER THE WATER . 

Remove the spa cover and allow water 

to cool . At 107˚F/42˚C, the spa should 

automatically reset . If spa does not 

reset, shut off the power to the spa and 

call your dealer or service organization .

42*F TOO COLD

A potential freeze condition has been detected or Aux 

Freeze Switch has closed 

All pumps are activated automatically 

& stay on at least 4 minutes after 

potential freeze condition has ended 

or aux freeze switch opens . 

This is 

an operational

 

message, not an error 

indication.

102F SNSR 

BALANCE

Temperature sensors MAY be out of sync by 2*F or 3*F

Call for Service

SNSR SYNC

Temperature sensors ARE out of sync . The Sensor Balance 

is Poor . Fault has been established for at least 1 hour .

Call for Service

SNSR A

A temperature sensor or sensor circuit has failed

Call for Service

SNSR B

A temperature sensor or sensor circuit has failed

Call for Service

HTR FLOW 

LOSS (HFL)

There may not be enough water flow through the heater to 

carry the heat away from the heating element . Heater start-

up will begin again after 1 minute .

See FLOW RELATED CHECKS 

below

HTR FLOW FAIL 

(LF)

There IS NOT enough water flow through the heater 

to carry the heat away from the heating element and the 

heater has been disabled . After the problem is resolved, you 

must press any button to reset and begin heater start up .

See FLOW RELATED CHECKS 

below

HTR MAY BE 

DRY (dr)---WAIT

POSSIBLE dry heater, or not enough water in the heater 

to start it . The spa is shut down 15 min . Press any button 

to reset the heater start-up .

See FLOW RELATED CHECKS 

below

HTR DRY

There IS NOT enough water in the heater to start it . The 

spa is shut down . After the problem has been resolved, you 

must press any button to reset and restart heater start-up .

See FLOW RELATED CHECKS 

below

102T

Control System is in Test Mode

Call for Service

PRES BTTN TO 

RSET

Some errors may require power to be removed and 

restored . A reset message may appear with other messages

Press button to reset

HOT FALT

A pump appears to be stuck ON, a serious condition that 

COULD result in overheated spa water

Call for Service 

*Please contact your Dealer for the following messages: MEM FAIL, MEM RSET, CNFG FAIL, STUK PUMP*

    Note: 

Start-up Procedures –SE Models page 13 in current Carolina Spas™ OM

Scroll Message 

Meaning 

Action Required

FLOW RELATED CHECKS -  

Check for low water level, suction flow restrictions, ensure filters are clean, closed valves, trapped air, too many closed jets 

and pump prime . 

On some systems even when the spa is shut down, some equipment may occasionally turn on to continue monitoring 

temperature or if freeze protection is needed .  

All messages may not appear on your panel display .

Summary of Contents for Asheville

Page 1: ...OW N E R S M A N U A L...

Page 2: ...AV G F I L L W E I G H T AV G D R Y W E I G H T 150 gal 568 L 150 gal 568 L 240 gal 909 L 350 gal 1325 L 375 gal 1420 L 350 gal 1325 L 525 gal 1987 L 1638 lbs 743 kg 1500 lbs 680 kg 2504 lbs 1136 kg...

Page 3: ...ck 24 Hr Clock Temp display Flip Button Operating the Hydro Pumps 17 Jet Buttons 17 Clean Up Cycle 17 Light Control Button 17 Optional Splash Lighting System 17 SE Heating Modes 18 SE Filter Cycle Mod...

Page 4: ...duit within five feet 1 5m of the unit as needed to comply with local requirements To reduce the risk of electrocution replace all damaged cords immediately Failure to do so may result in death or ser...

Page 5: ...mponents The use of drugs alcohol or medication before or during spa use may lead to unconsciousness with the possibility of drowning Persons using medications should consult a physician before using...

Page 6: ...ion can greatly increase the risk of fatal hyperthermia in hot tubs and spas To Reduce The Risk of Injury The water in the spa should never exceed 104 F 40 C Water temperatures between 100 F 37 7 C an...

Page 7: ...n t Allow children or pets to climb onto the spa cover Allow children to have unsupervised access to the spa Leave the Carolina Spas exposed to the sun without water or the cover in place Exposure to...

Page 8: ...lbs 3 662 lbs 4 5 Asheville 80 84 36 350 gal 700 lbs 3 662 lbs 4 5 Charleston 84 84 38 375 gal 750 lbs 3 880 lbs 5 6 Southport 89 93 40 525 gal 920 lbs 5 302 lbs 6 Due to the risk of property damage a...

Page 9: ...mate with cold snowy winters you may want to consider locating the spa close to the house for easy access In climates where it is normally warm or hot year round it would be recommended to place the s...

Page 10: ...d 8 gauge under 50 6 gauge over 50 220 Volt model spas must be connected to a dedicated 220 volt 50 Amp grounded circuit The term dedicated means the electrical circuit is not being used for any other...

Page 11: ...tor not smaller than No 6 AWG 7 All field installed metal components such as rail ladders drains or other similar hardware within 10 ft 3m of the spa or hot tub shall be bonded to the equipment ground...

Page 12: ...l for fire from wires overheating The 110 Volt models may be optionally equipped with a GFCI power cord approximately 13 feet long This model must be plugged into a grounding type 110 Volt 20 Amp rece...

Page 13: ...in the base of the equipment compartment and out from under the corner of the spa Note 110 Volt installations require a 60Hz single phase two wire electrical service plus ground Line 1 Neutral and Gr...

Page 14: ...ions to ensure a successful start up or refill Inspect and clean spa shell of any debris Do not turn power on to spa unless filled with water to appropriate level See Page 13 The spa pack must never b...

Page 15: ...Pump 1 low speed If the pump s have been primed continue to next step If the pump s have not primed after 2 minutes and the water is not flowing from the jets in the spa it may be necessary to manuall...

Page 16: ...m the jets in the spa it may be necessary to manually prime the pump s by taking the following steps First turn the power off on the GFCI breaker Next loosen but do not remove the union nut on the top...

Page 17: ...r messages and diagnostic messages as well as much more Navigating the entire menu can be accomplished with the TEMP and the LIGHT buttons From this point on the WARM and COOL will be referred to as T...

Page 18: ...INFO and FALT LOG To engage LOCK MODE Press TEMP Press LIGHT repeatedly until LOCK appears then Press TEMP To continue Press LIGHT to toggle TEMP or PANL Press TEMP to toggle ON or OFF then Press LIGH...

Page 19: ...1 operating simultaneously with it If either pump is left running they will turn off automatically in 15 minutes if on High speed or 30 minutes if on Low Speed Also note if your spa is in READY MODE p...

Page 20: ...during programmed filter cycles In REST Mode it won t circulate every 30 minutes to sense the water temperature so the temperature display may not show a current temperature until the filtration pump...

Page 21: ...Duration and Start Times of Filter Cycles To customize your filter cycles and times start by Pressing TEMP While the temperature is still flashing Press LIGHT repeatedly until FLTR1 appears flashing...

Page 22: ...Hour Circulation Then set the duration as listed above advancing the duration hours to 24 The FLTR2 cycle start time 12 hours after the FLTR1 start time will only engage the Purge Cycle The end time...

Page 23: ...ry 7 days Clean Filter displays CLN FLTR every 30 days Test GFCI displays TEST GFCI every 30 days Change Water displays CHNG WATR every 90 days Clean Cover displays CLN COVR every 180 days Treat Wood...

Page 24: ...that displays the spa diagnostics i e temperature setting jet functions or error messages Temperature Control The set temperature range is from 80 F 26 C to 104 F 40 C The temperature of the spa water...

Page 25: ...igned for maximum heat retention The unit is not designed to cool water If the set or desired temperature is below that of the ambient temperature the unit will not be able to achieve this demand Depe...

Page 26: ...izing and balance will still be necessary even if the spa is not being used Note The last measured spa temperature displayed is current only when the pump has been running for at least 2 minutes LE FI...

Page 27: ...LOW LOSS HFL There may not be enough water flow through the heater to carry the heat away from the heating element Heater start up will begin again after 1 minute See FLOW RELATED CHECKS below HTR FLO...

Page 28: ...em persists contact your dealer or service organization May appear temporarily in an overheat situation and disappear when the heater cools Snb Spa is shut down The sensor that is plugged into the Sen...

Page 29: ...ers per Day Note Heavy usage may require more frequent draining To Drain Your Spa 1 Disconnect the spa from the power supply by tripping the GFCI breaker located in the house breaker panel or at the G...

Page 30: ...tridge and turn the cartridge clockwise until it is free from the base retainer Leave screen adapter in place 5 Place the cartridge on a clean surface and spray with a garden hose It will be necessary...

Page 31: ...xterior The synthetic cabinet combines the durability of plastic with the look of professionally finished wood To remove any stains or dirt simply spray the skirt with water and wipe down with a soft...

Page 32: ...STM F1346 91 standard for safety covers WINTERIZING YOUR SPA If you chose not to use your Carolina Spas model during the winter it is recommended to properly winterize your spa Any damage occurring du...

Page 33: ...a cover over spa and lock into place 13 To restart the spa connect all hoses and close all unions Once all the hoses jet valve assemblies and pump unions are reattached follow the normal fill up proce...

Page 34: ...tes whether water is neutral acidic or basic The drawing below shows a pH equal to 7 0 is neutral A pH below this point is acidic and a pH above this point is basic Test pH weekly Recommended Range 7...

Page 35: ...ride Decrease calcium hardness by draining spa and replacing with water containing lower levels of calcium hardness Disinfectant Brominating Tablets Granular Bromine and Granular Chlorine are popular...

Page 36: ...s 125 150 Non chlorine shock weekly or as needed based on spa use Test pH total alkalinity and calcium hardness weekly Test disinfectant daily Spa test kits are available through your Carolina Spas De...

Page 37: ...ts Dirty filters Inadequate water level Air lock Closed Valve Closed Jets Clean the filters Fill spa to 2 above filters Prime the pump s by loosening unions on the pump s until air can be heard escapi...

Page 38: ...ess the TEMP then JETS button to adjust Heat Modes FC is continuous operates same as standard mode setting Poor or no water flowing through the jets Dirty filters Inadequate water level Air lock Close...

Page 39: ...SE Water does not clear up Bad water chemistry Dirty filter cartridges Ozone generator not operating Bromine chlorine residual levels too low Balance water Clean or replace filters Locate ozone gener...

Page 40: ...ge caused by a dirty clogged or calcified filter cartridge damage to the spa components or spa surface determined to have been caused by improper water maintenance or improper use of chemicals refer t...

Page 41: ...d C l e a n S p a S h e l l S p r a y C l e a n F i l t e r C a r t r i d g e S o a k F i l t e r C a r t r i d g e C o m p l e t e S p a W a t e r B a l a n c e C l e a n a n d C o n d i t i o n V i...

Page 42: ...d C l e a n S p a S h e l l S p r a y C l e a n F i l t e r C a r t r i d g e S o a k F i l t e r C a r t r i d g e C o m p l e t e S p a W a t e r B a l a n c e C l e a n a n d C o n d i t i o n V i...

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Page 44: ...33 Wade Road Latham NY 12110 518 786 1200 fax 518 782 0632 www carolina spas com 25011 03 15...

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