6200 series Operations Manual
Rev D 2/14/2012
Page 5 of 60
SECTION 1- WARRANTY INFORMATION
Please review this section before requesting warranty service. At CARON, one of our primary goals
is to provide customers with high levels of personal service and top quality products, delivered on
time, and backed by technical service and support for the life of the product.
Before contacting us for warranty service, please be aware that there are repairs that are not covered
under warranty. These include:
1) Calibration of control parameters.
2) Damage resulting from improper use.
3) Service calls for improper installation including electrical service, gas and water supply tubing,
gas supplies, room ventilation, unit leveling, or ambient conditions that are out of specification.
4) Customer modifications made to parts or subsystems.
5) Shipping damage either obvious or concealed as a result of freight handling.
WARRANTY DEFINED
Caron Products & Services, Inc. (herein after CARON) hereby warrants that equipment manufactured
by CARON is free from defects in materials and workmanship when the equipment is used under
normal operating conditions in accordance with the instructions provided by CARON, as follows:
COVERED:
Parts and labor for a period of one (1) year from date of shipment (first six digits of serial number
tag contain date of shipment).
Any part found defective would be either repaired or replaced at CARON's discretion, free of
charge, by CARON in Marietta, OH. Parts that are replaced will become the property of CARON.
This service includes diagnosis and correction of individual CARON product malfunctions, or
failures, and may consist of temporary procedures to be followed by the customer while a
permanent solution is sought.
If CARON factory service personnel determine that the customer's unit requires further service,
dependent of the model involved, CARON may, at its sole discretion, provide a service technician
to correct the problem, or return the unit to the factory. If a unit is to be shipped back to the
factory, CARON will pay all ground shipping charges via UPS or other common carrier.
CARON will have the right to inspect the equipment and determine the repairs or replacement
parts necessary. The customer would be notified, within a reasonable time after inspection, of any
costs incurred that are not covered by this warranty prior to initiation of any such repairs.
