54
Troubleshooting
Models C708/C709/C716/C717
PROBLEM
CAUSE
REMEDY
13. No freezer operation when
placing unit in any mode of
operation.
a. Unit unplugged.
a. Plug in unit.
b. Circuit breaker is turned off or fuse
is blown.
b. Turn on circuit breaker or replace
fuse.
c. Power switch is in the “OFF”
position.
c. Place power switch in the “ON”
position.
14. Product too stiff.
a. Product viscosity set too cold.
a. Adjust product viscosity.
b. Incorrectly assembled or
malfunctioning air/mix pump
(C708/C716).
b. Re-assemble pump or replace
faulty components.
15. Mix in the hopper is too cold.
a. Temperature is out of adjustment.
a. Adjust hopper temperature.
b. Agitator paddle is not installed.
b. Install the agitator paddle.
16. Mix in the hopper is too warm.
a. Temperature is out of adjustment.
a. Adjust hopper temperature.
b. Agitator not installed.
b. Install the agitator.
17. Drive shaft is stuck in the gear
box coupling.
a. Corners of the drive shaft,
coupling, or both are rounded.
a. Replace the necessary
component(s). Do not lubricate the
end of the drive shaft.
b. Mix and lubricant are collected in
the drive coupling.
b. Brush clean the rear shell bearing
area regularly.
18. Freezing cylinder walls are
scored.
a. Bent beater assembly.
a. Replace beater.
b. Missing or worn front bearing.
b. Install or replace front bearing.
c. Scraper blades incorrectly
installed.
c. Install scraper blades over the
appropriate securing pin on the
beater assembly.
19. Product is “popping” when drawn.
a. Draw rate set too fast.
a. Set the draw rate at 5 - 7-1/2
ounces of product per 10 seconds.
b. Pump is assembled/lubed
incorrectly (C708/C716).
b. Assemble pump according to
instructions in the Operator’s
Manual.
c. Freezer has been turned on and
off several times.
c. Place the unit in the “OFF” position
only when necessary.
20. Freezer shuts off and produces a
fault tone.
a. Fault alert.
a. Check the fault screen in the
operator’s menu.
b. Insufficient air space.
b. Allow 6” (152 mm) minimum
clearance around both sides of
unit and place the back against a
wall.
21. Soft lock.
a. No heat cycle tried.
a. Press the word “AUTO” to place
freezer in the heat treatment
cycle, or press the word “WASH”
and brush clean the freezer.
22. When “AUTO” is pressed, freezer
goes into “STANDBY”.
a. Mix-out condition.
a. Add mix.
b. Hard lock.
b. Check the display screen for
instructions.
Summary of Contents for C708
Page 1: ...Models C708 C709 C716 C717 Heat Treatment Soft Serve Freezers Service Manual 059061 S 6 15 05 ...
Page 2: ......
Page 6: ...Table of Contents Models C708 C709 C716 C717 Notes ...
Page 22: ...16 Introduction Models C708 C709 C716 C717 Notes ...
Page 49: ...43 Models C708 C709 C716 C717 Systems Controls and Operations C708 C709 Control Overview ...
Page 50: ...44 Systems Controls and Operations Models C708 C709 C716 C717 C716 C717 Control Overview ...
Page 53: ...47 Models C708 C709 C716 C717 Systems Controls and Operations Refrigeration Schematic ...
Page 70: ...64 Troubleshooting Models C708 C709 C716 C717 Notes ...
Page 73: ...67 Models C708 C709 C716 C717 Parts Notes ...
Page 74: ...68 Parts Models C708 C709 C716 C717 Model C708 Exploded View ...
Page 78: ...72 Parts Models C708 C709 C716 C717 Model C709 Exploded View ...
Page 82: ...76 Parts Models C708 C709 C716 C717 Model C716 Exploded View ...
Page 86: ...80 Parts Models C708 C709 C716 C717 Model C717 Exploded View ...
Page 133: ...C708 C709 057010 27 Rev 6 05 ...
Page 134: ...C708 C709 057010 33 Rev 6 05 ...
Page 135: ...C708 C709 057010 40 Rev 6 05 ...
Page 136: ...C708 C709 057010 58 Rev 6 05 ...
Page 137: ...Model C716 059900 27 Rev 2 06 ...
Page 138: ...Model C716 059900 27 Inset 1 2 06 ...
Page 139: ...Model C716 059900 27 Inset 2 2 06 ...
Page 140: ...Model C716 059900 33 Rev 2 06 ...
Page 141: ...Model C716 059900 40 Rev 2 06 ...
Page 142: ...Model C716 059900 58 Rev 2 06 ...
Page 143: ...Model C717 059901 27 6 05 ...
Page 144: ...Model C717 059901 27 Inset 1 6 05 ...
Page 145: ...Model C717 059901 27 Inset 2 6 05 ...
Page 146: ...Model C717 059901 33 6 05 ...
Page 147: ...Model C717 059901 40 6 05 ...
Page 148: ...Model C717 059901 58 6 05 ...