Carrier Comfort series, Owner'S Manual

Page 1: ...TC WHS01 BLK Comfort Series Wi Fir Thermostat Owner s Manual ...

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Page 3: ... Fi Thermostat 7 CONNECTING TO THE INTERNET 8 Setting up Wi Fi and Obtaining a Registration Code 8 Configuring a Web Portal Account 10 Re Registering the Comfort Series Wi Fi Thermostat 12 USING YOUR COMFORT SERIES Wi Fi THERMOSTAT 13 System Mode 13 Fan 14 Weather Forecast 15 Resetting the Thermostat 16 Rebooting the Thermostat 17 Cleaning the Thermostat 17 What To Do If You Move 17 ...

Page 4: ...8 Configuring Personal Preferences 19 Utility CPP Settings 22 Set Up Reminders and Alerts 23 Configure Alerts 24 Wi Fi 26 Creating Your Weekly Schedule 27 Using the Weekly Schedule Editor 28 Scheduling a Vacation 30 UNDERSTANDING ALERTS 32 List of Alerts 32 WARRANTY 35 ...

Page 5: ...llow all warnings and cautions included in literature and attached to the unit Consult local building codes and the current edition of the National Electrical Code NEC NFPA 70 In Canada refer to the current editions of the Canadian Electrical Code CSA C22 1 Recognize safety information When you see this symbol on the unit and in instructions or manuals be alert to the potential for personal injury...

Page 6: ... when you are home and saving money when you are not A13335 Fig 1 Comfort Series Wi Fi Thermostat Key features of the Comfort Series Wi Fi Thermostat d Color display d Precision 1 F 0 5 C temperature control d Remote access via the Internet tablet or smartphone d Vacation programming d Seven day programming d Humidity sensing d Intelligent algorithms that adapt to your home and preferences d Fan c...

Page 7: ...he temperature access features and configure your settings What s on the Home Screen Whenever you press a button the Home screen is displayed 4 5 1 2 3 A13368 Fig 2 Home Screen 1 Current Temperature and Humidity The displayed current temperature and humidity is based on the room where the Comfort Series Wi Fi Thermostat is installed You can set the Comfort Series Wi Fi Thermostat to display Celsiu...

Page 8: ...n on Pg 20 To return back to the pre programmed temperature press OK For maximum savings you should program your Comfort Series Wi Fi Thermostat to control the temperature automatically See Creating Your Weekly Schedule on Pg 27 4 Current Time Date Displays the current date and time for your time zone 5 Internet Access Indicates the Comfort Series Wi Fi Thermostat is connected to the Internet The ...

Page 9: ...t On the Home screen if Auto mode is enabled press to switch between heat and cool set points For menus press to choose the currently highlighted option d OK On a menu screen press OK to choose the currently high lighted option If a configuration option is selected pressing OK will keep its new value and return back to the previous screen d MENU Pressing MENU displays a list of all available optio...

Page 10: ...ols If you make a mistake press the X backspace key to delete the text To keep your changes select Save To cancel your changes press BACK Idle Screen When you are not actively using your Comfort Series Wi Fi Thermostat the screen will dim and display the idle screen A13369 Fig 3 Idle Screen The Idle screen can show the temperature time and date humidity weather conditions and operating mode red fo...

Page 11: ...About Your Comfort Series Wi Fi Thermostat The About menu displays useful information about your Comfort Series Wi Fi Thermostat its serial number and optional information about the contractor who services your equipment You may need this information if you are having difficulties or need technical support The About page also displays information about your current Wi Fi configuration You can use ...

Page 12: ...d a wireless 802 11 b g n Wi Fi home network NOTE In order to utilize and receive email alerts this thermostat must be connected to the Internet via a Wi Fi signal and the end user must have a valid email address Setting Up Wi Fi and Obtaining a Registration Code The Comfort Series Wi Fi Thermostat uses your home Wi Fi network to connect to the Internet First enable Wi Fi on the Comfort Series Wi ...

Page 13: ... configuring your Web Portal account You can leave the code displayed on the screen while you continue with the next step To set up Wi Fi From the Home screen press MENU Select Register Thermostat Select Continue Select Wi Fi Settings Select Wi Fi Radio Enabled Select your network from the list If prompted enter your network password The Comfort Series Wi Fi Thermostat will automatically connect t...

Page 14: ...r for your Carrier Wi Fi Web Portal 1 Once the thermostat has been connected to your Wi Fi network record the four digit Registration Code that appears on the ther mostat display 2 Go to www carrier com myhome and select Register Thermostat from the Login section 3 Select Create a New Account and enter your email address and create a password must be eight characters in length then recon firm your...

Page 15: ...rded earlier and click Register A13373 NOTE If you forgot the registration code select Register Thermostat again from the Comfort Series Wi Fi Thermostat menu and obtain a new registration code 5 On the thermostat accept the confirmation message by selecting OK ...

Page 16: ... your smartphone or tablet Re registering the Comfort Series Wi Fi Thermostat There are times when you may need to re register your Comfort Series Wi Fi Thermostat For example if you are a new homeowner who has just moved to a home with an existing Comfort Series Wi Fi Thermostat To re register your Comfort Series Wi Fi Thermostat reset the registration and redo the registration process To reset y...

Page 17: ...o Auto mode press to select the Heat setting Once you ve adjusted the temperature the screen indicates that you are currently holding the set temperature rather than running a program The Comfort Series Wi Fi Thermostat will hold the new temperature for the duration you specified in the Hold Action option during the initial setup see Hold Action on Pg 20 or until you press OK If you are using Auto...

Page 18: ...ll only display the current tempera ture Fan To change fan settings From the Home screen press MENU Select Fan Configure your fan settings This menu displays the current furnace fan setting d On Forces the fan to run continuously regardless of the weekly schedule The fan will also run if the system mode is Off d Auto Turns on the fan when the system is heating or cooling your home or to satisfy th...

Page 19: ...chedule fan and temperature settings d Minimum On Time Sets a minimum amount of time per hour that the furnace fan will run This improves air circulation results in a more consistent temperature than the Auto setting and is more cost effective than the On setting Weather Forecast Displays the current outdoor temperature and weather conditions for your registered location Note that when you registe...

Page 20: ...your personalized Web Portal This terminates the link between the Comfort Series Wi Fi Thermostat and your email address password Note After this reset you must re register your Comfort Series Wi Fi Thermostat if you want to continue to use your Web Portal d Reset Preferences and Schedule Resets all your preferences reminders alerts and programming back to the default state d HVAC Equipment Settin...

Page 21: ...y spraying water or any mild non abrasive household cleaner on to a clean cloth Wipe the surface of the screen with the dampened cloth NOTE Do not spray any liquids directly onto your Comfort Series Wi Fi Thermostat What To Do If You Move If you move there a few things to consider about your Carrier system If you did not activate your personalized Web Portal you can simply take the Comfort Series ...

Page 22: ...s Wi Fi Thermostat and set up their own Web Portal Taking It With You If you re moving and want to take the Comfort Series Wi Fi Thermostat with you you ll need to re connect it to the Internet and update your location and house information select My House under the Settings tab CONFIGURING YOUR COMFORT SERIES Wi Fi THERMOSTAT This section describes how to configure the personal preferences temper...

Page 23: ... Fi Thermostat name in the About menu on your Comfort Series Wi Fi Thermostat and also in your Web Portal Temperature Display Select Temperature Display to select Fahrenheit F or Celsius C Date and Time Select Date Time to d Set the current date d Set the current time d Select a 12 hour or 24 hour time format d Select your time zone d Enable or disable daylight savings adjustments If you are conne...

Page 24: ...t will hold temperature until you press OK d Update Schedule When you adjust the set temperature the sys tem will update the temperature in the Weekly Schedule for the current period d Ask Me Every time you adjust the set temperature you will be asked which of the options you would like to choose Access Control You can protect your Comfort Series Wi Fi Thermostat so that certain features will requ...

Page 25: ...ies Wi Fi Thermostat so only a specific heat and or cool set point range is permitted d Heat Temp Range Press Y or B to select the upper and lower bounds that the heat can be set to and then press OK Users will not be able to set the Comfort Series Wi Fi Thermostat to a tem perature above this limit d Cool Temp Range Press Y or B to select the upper and lower bounds that the cool can be set to and...

Page 26: ...lect a delay time and then press OK Utility CPP Setting This section is only applicable if your utility company is running a Critical Peak Pricing program that you have agreed to be a part of Contact your local electrical utility company for information about programs in your area CPP Response Your utility may send voluntary events to your Comfort Series Wi Fi Thermostat You can choose to Always A...

Page 27: ...tat will turn off heating and cooling for the duration of this event d Duty Cycle This option allows you to program the maximum amount of time the system will run during a 1 hour period For example if you select 30 the air conditioner will run for a max imum of 18 0 3 x 60 minutes regardless of whether the set point has been met 0 essentially turns the system off whereas 100 runs the system at ful...

Page 28: ...C system uses a UV lamp for air purification the Comfort Series Wi Fi Thermostat can remind you that it is time to clean or replace the lamp Select this item to turn the reminder on or off and to set the reminder in calendar months You can also check the date of the last lamp change Configure Alerts The Comfort Series Wi Fi Thermostat can generate alerts when the temperature of your home reaches a...

Page 29: ...al If you have a heat pump with auxiliary heat configuration you can program the Comfort Series Wi Fi Thermostat to generate an alert if the auxiliary heat runs for more than this programmed amount of time during a 24 hour period Aux Outdoor Temp Alert optional If you have a heat pump with auxiliary heat configuration you can also program the Comfort Series Wi Fi Thermostat to generate an alert if...

Page 30: ... Choose the network from the list or manually add a new one i e if your network does not broadcast its SSID To configure Wi Fi manually From the Home screen press MENU Select Wi Fi Adjust the network options for your home network You will then be able to view and configure the following network parameters d DHCP select Disabled to use a static IP Address if unsure leave DHCP Enabled d SSID d Encry...

Page 31: ...educe heating energy To view your weekly schedule From the Home screen press MENU Select Weekly Schedule Your weekly schedule is shown on the screen By default the Comfort Series Wi Fi Thermostat includes four configurable periods d Awake The start time of this period typically represents when you get up in the morning d Work This represents when you leave to go to work d Home This represents when...

Page 32: ...e and save money when you are not If your schedule changes you can quickly and easily update the thermostat settings on the device itself or online through your Web Portal Using the Weekly Schedule Editor A13377 Fig 6 Schedule Editor The Weekly Schedule editor lets you to set specific times temperatures and furnace fan settings for each day of the week If your system is enabled for auto change ove...

Page 33: ...d on the screen Adding New Periods To accommodate for your varying schedule you can add additional program periods in your week For example if you come home for lunch during the week or want different settings for the weekend you would simply add one of the existing periods at the allocated time and day or create a completely new one To add a new period Display the schedule for a day and select Ad...

Page 34: ...nclude To schedule a vacation From the Home screen press MENU Select Vacation Select Add Vacation Enter a Name Enter the Start and End dates and times of your vacation Carrier optimize Select Yes to have the Comfort Series Wi Fi Thermostat automatically set your Heat Temperature Cool Temperature System Mode and Furnace Fan settings to maximize energy conservation while you are away Select No to ma...

Page 35: ...ption turns the furnace fan on but only when the sys tem is heating or cooling your home or to satisfy the minimum fan run time as programmed d Fan Min On Time This feature allows you to determine a mini mum time per hour that the furnace fan will run This improves air circulation and provides a more consistent temperature within the home It is more cost effective than choosing the ON fan setting ...

Page 36: ...ist of Alerts Your Comfort Series Wi Fi Thermostat can generate the following alert messages some alerts may not apply depending on your system Furnace Air Filter Furnace filter needs to be cleaned or changed UV Lamp UV lamp needs to be changed Low Temp Alert Temperature in the home is too low High Temp Alert Temperature in the home is too high Heat Not Responding The system has failed to heat the...

Page 37: ...33 NOTES ...

Page 38: ...34 NOTES ...

Page 39: ...his product against failure due to defect in materials or workmanship under normal use and maintenance as follows All warranty periods begin on the date of purchase If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part at Company s option to replace the failed defective part at no charge for the part Alternatively and at its option th...

Page 40: ...hermostat 3 3 OTHER APPLICATIONS For all applications other than residential applications the warranty period is one 1 year The warranty is to the original owner only and is not available for subsequent owners LEGAL REMEDIES The owner must notify the Company in writing by certified or registered letter to Carrier Corporation Warranty Claims P O Box 4808 Syracuse New York 13221 of any defect or com...

Page 41: ...ust be normal and in accordance with in structions contained in the Installation Instructions Owner s Manual and Compa ny s service information 5 Defective parts must be returned to the distributor through a registered servicing dealer for credit LIMITATIONS OF WARRANTIES ALL IMPLIED WARRANTIES AND OR CONDITIONS INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTIC...

Page 42: ...e carrier service or your home network 6 Failure or damage due to floods winds fires lightning accidents corrosive environments rust etc or other conditions beyond the control of Company 7 Parts not supplied or designated by Company or damages resulting from their use 8 Products installed outside the U S A and Canada 9 Electricity or fuel costs or increases in electricity or fuel costs from any re...

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Page 44: ...2017 Carrier Corp S 7310 W Morris St S Indianapolis IN 46231 Edition Date 01 17 997 015080 10 R Manufacturer reserves the right to change at any time specifications and designs without notice and without obligations Replaces New Catalog No OM TCWHS01BLK 01 ...