Carrier Comfort Touch-n-Go, Owner'S Manual

Page 1: ...Comfortt Programmable Owner s Manual ...

Page 2: ......

Page 3: ...than ever for you to keep your home comfortable Designed to be as smart and smart looking as any of the other electronics in your home your new thermostat offers programming options to fit your lifestyle not anybody else s Let this manual show you how easy it is to enjoy the newest experience in home comfort Designed and Assembled in the U S A ...

Page 4: ... the away temperature 17 Setting the sleep temperature 18 Changing the temperature time periods 19 Assigning time periods to temperatures 25 OPERATING THE THERMOSTAT Using Touch N Go buttons 29 To make a temporary change 29 To hold it at home away or sleep 30 Using the thermostat to turn the heating and cooling system off 31 Using the fan 32 Using emergency heat heat pump systems only 33 Changing ...

Page 5: ...HAT IF The battery icon is displayed 47 Aux heat on is displayed heat pump systems only 47 Em heat is displayed heat pump systems only 47 There is a power outage 48 You get a system error message 48 COMMON TERMS AND WHERE TO FIND THEM Auto changeover 49 Auxiliary heat heat pump systems only 49 backlighting 49 Emergency heat heat pump systems only 50 Hold 50 Mode 50 Override 50 Smart Recovery 50 Te...

Page 6: ...rory hold fan mode set schedule set clock period start time d h m days done run hold push and hold to set off Em heat aux heat on all days weekdays weekends fan auto fan on AM PM F C home away sleep cool on2 start at c b d e a f g h i j k l m ...

Page 7: ...ature or adjusts the screen selection down when setting advanced programming features f DONE Saves settings when completing a set up or programming step g SLEEP Activates heating and cooling settings for the sleep program period h AWAY Activates heating and cooling settings for the away program period i HOME Activates heating and cooling settings for the home program period j D H M SET CLOCK Activ...

Page 8: ...6 ON SCREEN INDICATORS actual temp temporory hold off Em heat aux heat on all days weekdays weekends fan auto fan on AM PM F C cool on2 start at 6 5 4 3 2 1 7 8 9 10 11 12 13 19 14 15 16 17 18 ...

Page 9: ...it 8 Keypad is locked no padlock means unlocked 9 Celsius 10 Battery strength indicator 11 Selected cooling set point on indicates system is in cooling mode 12 Second stage of cooling is active for 2 speed thermostat models 13 Day of the week for programming mode 14 System is using sleep settings 15 AM or PM indicator for current time 16 System is using away settings 17 System is in hold 18 System...

Page 10: ... the dis play 3 Press the up or down button located to the right of the display to change the day Stop on the correct day 4 Press the d h m button again and the hour will flash on the display 5 Press the up or down button to change the hour Stop on the correct number 6 Press the d h m button again and minutes will flash on the display 7 Press the up or down button to change the minutes Stop on the...

Page 11: ...you set it For the temperature to change automatically according to your lifestyle needs whether you re home away or asleep you ll need to follow the Touch N Go instructions on pages 13 19 1 Open the door 2 Press the up or down button located on the right side of the display You will see the preset temperature settings for heating and cooling The word heat will flash 3 Press the up or down button ...

Page 12: ...ar on the right side of the display 6 Press the up or down button The word cool will flash 7 Continue pressing the up or down button to change the cool setting Stop at the desired cooling setting 8 Press the hold run button located on the left side of the display This holds the thermostat at that setting 9 Press the done button 10 Close the door ...

Page 13: ... temperature to the heating temperature or vice versa press the mode button on the left until the word heat or cool is flashing 3 To maintain that temperature setting so it doesn t change during the next pre set time period press the hold run button on the left side The display will show hold The temperature will stay at the setting you selected until you release the hold 4 To return the temperatu...

Page 14: ...s the ideal choice for somebody whose schedule varies from day to day or doesn t fit into the two or four predictable time periods allowed by the thermostat At the same time these three comfort options home away and sleep are connected to the thermostat s full level programming power so that you get the home comfort you desire exactly when you want it The three Touch N Go buttons are preset at the...

Page 15: ...four time periods that are also preset and changeable on the thermostat You can override those preset time periods and their relationship to your home away and sleep buttons by pressing one of those three buttons at any time This will let you create a temporary hold at that comfort level until the next programming period You can also hold the thermostat at your home away or sleep temperatures by p...

Page 16: ...to get the most from this thermostat s potential For both programming options you must set up your Touch N Go heating and cooling temperatures in order to use the thermostat s expanded programming options Here are the temperature settings that are pre programmed for your home away and sleep periods Touch N Go Option Heat Cool Home 68 74 Away 60 85 Sleep 66 78 ...

Page 17: ...E THERMOSTAT Use this blank grid to determine how warm or cool you want your home to be when you re home away or asleep You ll assign time periods to those temperatures later Touch N Go Option Heat Cool Home Away Sleep ...

Page 18: ...e button You will see the word heat flashing on the screen 5 Press the up or down button until you reach the desired temperature setting 6 Press and hold the home button for about three seconds The set temperature will flash indicating that it saved your settings 7 To change the cooling temperature setting press the mode button repeatedly until you see the word cool flash ing on the screen 8 Press...

Page 19: ...g on the screen 4 Press the up or down button on the right side of the dis play until you reach the correct temperature setting 5 Press and hold the away button for about three seconds The set temperature will flash indicating that it saved your settings 6 To change the cooling temperature setting press the mode button until you will see the word cool flashing on the screen 7 Press the up or down ...

Page 20: ... close the door 3 To change the factory settings press the sleep button You will see the word heat flashing on the screen 4 Press the up or down button on the right side of the dis play until you reach the desired temperature setting 5 Press and hold the sleep button for about three seconds The set temperature will flash indicating that it saved your settings 6 To change the cooling temperature se...

Page 21: ...gs The thermostat has four time ranges called periods They are identified on the display as P1 P2 P3 and P4 With four time period options you have a great deal of schedule and temperature flexibility For example in a household where nobody is home during the day the users might use P1 for the morning before they leave for work P2 for the hours they are at work P3 for the period when they are home ...

Page 22: ...n change these to fit your lifestyle Period Preset Hours P1 6 00 AM to 8 00 AM P2 8 00 AM to 5 00 PM P3 5 00 PM to 10 00 PM P4 10 00 PM to 6 00 AM What time blocks work for you Write them in here and refer to this as you make the changes on the thermostat Period Your Hours P1 P2 P3 P4 ...

Page 23: ... select one of these three time frame options all days weekdays or weekends by pressing the up or down button located to the right of the display You may also make your selection by pressing the days button again Select all days if your weekday and weekend schedules are the same 4 When you have selected one of the three options all days weekdays weekends press the period button at the bottom of th...

Page 24: ...desired time The stop time for period 1 P1 is also the start time for period 2 P2 To change the stop time for P1 which means you are also changing the start time for P2 use the instructions in the next step to change the start time for period 2 8 To change the start time for period 2 P2 press the period button at the bottom of the screen twice This displays the information for period 2 with P2 fla...

Page 25: ... desired time 13 To change the minutes press the start time button on the bottom of the screen again You will see the minutes in 5 00 PM flashing on the screen Press the up or down button and stop on the desired time 14 To change the start time for period 4 P4 press the period button at the bottom of the screen repeatedly This displays the information for period 4 with P4 flashing on the display 1...

Page 26: ...eekdays or weekends 18 To confirm that the thermostat has accepted your changes cycle through the four time periods by pressing days selecting your time frame all days weekdays or weekends and then pressing the period button to see the hours assigned for each start time Each time you press period you will advance to the next start time 19 Close the door ...

Page 27: ... be easier if you complete the grid below before programming the thermostat It will help you decide how you want to assign the comfort temperatures you ve selected for home away and sleep to the time periods you ve established The completed grid will help you keep track of your information as you work with the thermostat Here s an example of how this would look using the factory set periods and To...

Page 28: ...below Your Period Start Time Period Number Your Touch N Go Option for Each Period 1 2 3 4 Here s how to connect your four time periods with the three comfort ranges home away and sleep 1 Open the door 2 Press the days button at the bottom of the thermostat You will see all days weekdays and weekendsflashing on the display ...

Page 29: ...the thermostat P1 will flash on the display 5 Press the Touch N Go button home away or sleep you want to use during period 1 P1 from the row of but tons just below the display You will see the triangle icon B above the button selected This tells the thermostat whether you are home away or asleep during P1 The thermostat will use the heating and cooling temperature settings you ve selected for that...

Page 30: ...n you started this process then repeat all the steps for your remaining time frame choice weekdays or weekends 13 To confirm that the thermostat has accepted your changes cycle through the four time periods by pressing days selecting your time frame all days weekdays or weekends and then pressing the period button to see the Touch N Go option assigned for each start time Each time you press peri o...

Page 31: ...g the sleep button will lower the temperature sooner than scheduled If you go to bed later than usual pressing the home button will keep the home warmer past your usual bedtime but you ll need to press sleep before you go to bed To make a temporary change 1 Open the door 2 Press the home away or sleep button that you want You will see the words temporary hold on the display and the triangle icon B...

Page 32: ... when you want to override the programming and hold the home s temperature at one of the three home away or sleep comfort levels This is useful when you re going on vacation or traveling or when you re home unexpectedly Here s how to prevent the thermostat from changing temperatures when it reaches the next programming time period 1 Open the door 2 Press the desired button under the display home a...

Page 33: ...ord hold will disappear 5 Close the door Using the thermostat to turn the heating and cooling system off Here s how to use the thermostat to turn the heating and cooling system off 1 Open the door 2 Press the mode button on the top left repeatedly until the display shows off in the upper left 3 Close the door ...

Page 34: ...runs only during your heating and cooling cycles auto mode However you can adjust the settings so that the fan runs continuously even between cycles or when the system is turned off 1 Open the door 2 Press the fan button on the left side You will see fan on in the lower left corner of the display 3 To return the fan to auto mode press the fan button again You will see fan auto on the display 4 Clo...

Page 35: ...liary heat fails or if the heat pump isn t working at all you can turn on the emergency heat for that extra help You ll know there s a problem if the house can t seem to get warm when it s very cold outside You want to avoid using emergency heat though because it s the most expensive option And of course if you suspect a problem with your heat pump call your heating and cooling dealer immediately ...

Page 36: ...he electricity goes out This allows you to monitor the indoor temperature when there s no electricity When powered by batteries your thermostat s two AA batteries should last about one year When your batteries have lost about one third of their power a battery icon shows up on the display in the upper right corner Two thirds of it will be black As the batteries get weaker the icon goes down to one...

Page 37: ...op of the thermostat It s at the cen ter of the top rim 2 Press it down This will disconnect the thermostat from the top of the wall plate 3 Remove the thermostat from the wall bracket com pletely by bringing it slightly toward you and lifting it up and off the lip on the lower edge of the wall bracket 4 Set the thermostat face down on a flat surface You will see the batteries in the lower right c...

Page 38: ... by lining up the two slots on the bottom edge of the back of the thermostat with the two lips on the wall bracket You will feel the slots fit over the lips 9 With the bottom of the thermostat attached to the bottom of the wall brack et bring the thermostat back to the wall Line up the latch at the top of the thermostat with the corresponding lip on the wall bracket 10 Lightly push the thermostat ...

Page 39: ...an change and the codes associated with them The codes will be shown on the display when you follow the instructions Feature Configuration Code Change Indication Fahrenheit to Celsius U1 F or C backlighting U2 On or Of keypad lockout U3 padlock programmable or nonprogrammable U4 P or nP number of program periods U5 4 or 2 Not available when batteries are installed ...

Page 40: ...ature in degrees Fahrenheit You can change this to Celsius 1 Open the door 2 Press and hold the home and sleep buttons under the dis play simultaneously for about three seconds 3 Press the mode button on the left to change it from F Fahrenheit to C Celsius 4 Press the done button on the lower right 5 Close the door ...

Page 41: ...level amount of backlighting until you press any button which increases the lighting temporarily Here s how to turn off the constant low level backlight when your thermostat is powered by electricity 1 Open the door 2 Press and hold the home and sleep buttons under the dis play simultaneously for about three seconds 3 Press the up button at the top right of the display You will see U2 and On If yo...

Page 42: ...40 ADVANCED PROGRAMMING OPTIONS 5 Press the done button on the right 6 Close the door ...

Page 43: ...vate it 1 Open the door 2 Press and hold the home and sleep buttons under the display simultaneously for about three seconds 3 Press the up button at the top right of the display You will see U3 If you don t continue to press the mode button cycling through the options until you get to U3 4 Press the mode button on the left You will see U3 and On beneath a padlock icon This indicates that the keyp...

Page 44: ...n the door 2 Press and hold the up and down buttons on the right simultaneously for about five seconds 3 The padlock icon will disappear This means the keypad is unlocked and can be used The keypad will revert back to the locked state after you ve stopped pushing buttons for two minutes 4 Close the door ...

Page 45: ...le also means you ll give up some of the thermostat s energy saving features The time of day will still show on the display and you will be able to increase or decrease the temperature settings manually Here s how to switch to nonprogrammable 1 Open the door 2 Press and hold the home and sleep buttons under the display simultaneously for about three seconds 3 Press the up button at the top right o...

Page 46: ...ADVANCED PROGRAMMING OPTIONS 4 Press the mode button on the left P will flash 5 Press the up button on the right to change it to nP for nonprogrammable 6 Press the done button on the right 7 Close the door ...

Page 47: ...1 Open the door 2 Press and hold the home and sleep buttons under the dis play simultaneously for about three seconds 3 Press the up button at the top right of the display re peatedly You will see U5 and 4 If you don t continue to press the up button cycling through the options until you get to U5 and 4 4 Press the mode button on the left to change it from 4 to 2 5 Press the done button on the rig...

Page 48: ... Smart Recovery feature transitions your home from one temperature period P1 P2 P3 P4 to the next so that the your home s temperature matches the temperature setting at the start of each time period This means for example that if your sleep period temperature setting is lower than the period that precedes it the thermostat will start cooling down the home before the beginning of the scheduled slee...

Page 49: ...y to the heat pump version If it is on you will see aux heat on When it is displayed it means the system has determined that it s too cold outside for your heat pump to heat the house without help so it s getting help from the electric heaters This happens automatically Em heat is displayed heat pump systems only Em heat is the display term for emergency heat and applies only to the heat pump vers...

Page 50: ...ature In addition you won t have to reprogram the thermostat because your settings are retained even if the battery dies The display will continue to show the time for 8 hours while there is no electricity You get a system error message Here are the possible system error messages and what they mean The room air sensor reports that the room air temperature is above 150 or below 50 E4 This means the...

Page 51: ...ts very cold outside so they use a supplemental heating source called auxiliary heat The system knows when to use this help and does so automatically If it s using auxiliary heat the display will show aux heat on You have no control over the auxiliary heat function Backlighting page 39 backlighting illuminates your display When the thermostat is powered by electricity the backlight is on constantl...

Page 52: ...ion holds the current set temperature Mode page 46 This term refers to the type of operation your system is performing The options are heat cool emergency heat heat cool and off Override page 30 This happens when you temporarily disregard the thermostat s programmed temperature settings and schedules by using the temporary hold or hold options Smart Recovery page 46 This feature allows your system...

Page 53: ...inked to temperatures you set according to how warm or cool you want the house during those time periods The time periods are also linked to your Touch N Got settings of home away and sleep Touch N Go page 12 The three Touch N Go buttons home away and sleep let you change programmed time periods with the touch of a button They are particularly useful for somebody who doesn t want to take advantage...

Page 54: ...52 NOTES PAGE ...

Page 55: ...______________ Carrier Corporation hereinafter Company warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows All warranty periods begin on the date of original installation If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part at Company s option to replace the fail...

Page 56: ...ons that prohibit warranty benefits condi tioned on registration registration is not required for a transfer and all warranty periods for subsequent owners are five years from original installation Applies only to Thermostats Active electronic finished good accessories such as the op tional ExP module have different warranty terms See product for details OTHER RESIDENTIAL APPLICATIONS Apartments R...

Page 57: ... five years of warranty is freely transferable without registration To obtain a transfer of the longer warranty periods as shown in the table under subsequent owner a subsequent owner must register the transfer at www carrier com within 90 days of the change in ownership and payment of a transfer fee Not applicable in all jurisdictions See website for details 5 Product must be installed properly a...

Page 58: ...e to start due to voltage conditions blown fuses open circuit breakers or damages due to the inadequacy or interruption of electrical service 6 Failure or damage due to floods winds fires lightning accidents corrosive environments rust etc or other conditions beyond the control of Company 7 Parts not supplied or designated by Company or damages resulting from their use 8 Products installed outside...

Page 59: ......

Page 60: ... Catalog No OM TCPHP 4CA Replaces OM TCPHP 3CA Manufacturer reserves the right to change at any time specifications and designs without notice and without obligations Copyright 2010 Carrier Corporation 7310 W Morris St Indianapolis IN 46231 ...