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10

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Platform User Guide Word Version

Trouble Shooting

1.

The tracker auto power off: please confirm the tracker is plugged into the OBD socket

properly and the power is ON.
2.

After power on the tracker, the tracker Blue & Orange LED should should keep on, if the

LED flash please see the LED indicator description, and please confirm the SIM card has been
installed properly, and the SIM card has enough charge, and the mobile phone can work well in that
place.
3.

If the tracker can not upload location to website, please confirm the SIM card GPRS

function is enabled, and the APN or GPRS username & password have been set properly (call the
mobile phone to confirm the APN & GPRS username and password). if the tracker do not move, the
tracker will not upload tracking, try to move the tracker.
4.

If the tracker can not send back information by SMS, please confirm the SIM card has ID

caller display function and SMS service function, and you have set the center, and please read the
SMS information of the tracker sending back, and check the instruction & password is right or not.
5.

Can not login the platform: use SMS to check the ID of the tracker, and try it again, if not

success please contact us.
6.

After go out the under ground park, some tracking will lost, the GSM and GPS module

will take a few minutes to receive signal and re-locate, some tracking maybe lost, this is normal.
7.

Some time some location point is lost, this is normal, in the transmit process, some point

maybe is lost, but this will not happen very often.

Specification

GSM Module

MTK

GPS Module

MTK

GSM Frequency

850/900/1800/1900Mhz

GPS channel

32 channels

GSM / GPS Antenna

Built in

Locate precision

5-10 Meters

GPS Cold Start Time

36 seconds

GPS Hot Start Time

1 second

Working Voltage

9-40V DC

Recharging Current

< 5V/300mA

Standby Current

< 10 mA/12V

Uploading Current

<200mA / 5V

Battery

200mAh

Working Temperature

-20

0

C to +55

0

C

Absolute Temperature

-35

0

C to +70

0

C

Storage Temperature

-40

0

C to +80

0

C

Packing list:

Main unit

1

Manual Card

1

Summary of Contents for CCTR-831

Page 1: ...on through GPRS to internet server so that user visit the website www 999gps net with the applied user s name and password the default user name is last 6 digits of the tracker ID password is same with user name or 123456 through any computer with available internet and without downloaded any software And it can help to arrange the whole fleet or the vehicles of company or group or personal vehicl...

Page 2: ... and Shock Alarm Built in rechargeable battery for power down alarm Tracker removed alarm Web App locating 1 Led indicators Yellow GSM Signal LED Yellow LED Status On Normal working Flash Slow every 2 seconds Searching for GSM signal OFF No GSM Blue GPS Signal LED Blue LED Status On Normal working Flash Slow every 2 seconds Searching for GPS signal OFF No GPS SIM Slot Micro Card USB for Maintain L...

Page 3: ...er would stop working 3 Install SIM card This tracker uses sim card in micro size Tracker needs a 2G GSM sim card to start working Need to have a 30M data plan Normally it costs you 20 30M data every month You can also use the internet card Can only be used for surfing the internet Installation details as follows Notice Please use 2G GSM SIM card in Micro size Not the smallest one for Iphone8 Do n...

Page 4: ...ace on the vehicle The tracker also can be installed in the hidden place then it is not easy to be broken and removed because the GPS GSM antenna are built in the tracker so you should confirm the installation place have good GPS and GSM signal the GPS antenna should face to sky and it can not face to ground please keep the tracker away from the big metal the extend OBD wire can be used to connect...

Page 5: ...and GPRS function and please disable the PIN code of the SIM card this SIM card phone number is the tracker number and all the operations calling and sending SMS to the tracker is this number 5 2 After install the SIM card to tracker plug the tracker to OBD socket send SMS to tracker to set your mobile phone number as authorized number then you can use your mobile phone to send SMS to change the s...

Page 6: ...ing Do no type in Chinese input 6 Operations 6 1 Arm and Disarm the Car Enable or Disable Alarm System Send SMS CF disable the alarm function or SF enable alarm function to the tracker to set car enable alarm or disable the alarm system after enable the alarm system continuously shock will trigger the tracker shock alarm it will notice the center number by making call 6 times and also it will send...

Page 7: ...k Once tracker noticed that your vehicle velocity is out of the limit you will get alarm information directly from the tracker 7 Tracker parameter setting 7 1 Delete center and slave center number Some command operations without a password need operated by binding the phone number This phone number is also the target number for the locator to automatically send information when an alarm occurs In ...

Page 8: ...word to visit internet if the APN and GPRS user name password are not set the SIM card can not visit internet and the tracker can not upload the location to server Please call your sim card supplier or visit their website to confirm this Apn SMS command apn123456 Apnname apn is the fixed command 123456 stands for the password Apnname means the SIM APN Reply apn ok GPRS user name command apnuser123...

Page 9: ...nd SMS FORMAT to the tracker the tracker will delete all user setting and restore all setting to factory mode just like a new tracker and the tracker will repower on after delete user setting If the 0user have changed the setting such as APN IP center number etc you need set this again after back to factory mode 8 Tracking platform instruction The tracking platform is www 999gps net you can use PC...

Page 10: ... SMS service function and you have set the center and please read the SMS information of the tracker sending back and check the instruction password is right or not 5 Can not login the platform use SMS to check the ID of the tracker and try it again if not success please contact us 6 After go out the under ground park some tracking will lost the GSM and GPS module will take a few minutes to receiv...

Page 11: ...as been changed 3 Parts damaged by man made 4 Battery adapter wires etc Warning this device is just a auxiliary product that applying the location of current object we have not any responsibility if you have damage or lost in using this tracker Customer User Mobile Phone Tracker SIM card Date Year month day Model CCTR 831 Serial Number Distributor Notes The explanation of this manual is belonged t...

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