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UNPACKING AND INSPECTION 

 
 

This appliance 
should be  
thoroughly 

cleaned prior to use.  
 
See the CLEANING         
INSTRUCTIONS in  
this manual. 

 
NOTE:  DO NOT 

discard 

the carton or other     
packing materials until 
you have inspected the 
appliance for hidden  
damage and checked it 
for proper operation.  
 
Refer to 

FREIGHT      

DAMAGE CLAIM          
PROCEDURE 

on            

bottom of this page. 

 

1.  Remove the cabinet from shipping carton, ensuring that all pack-

ing materials and protective plastic have been removed from the 
unit.  

2.  Inspect all components for completeness and condition. 

 

- tray racks: Qty 2—one on each side of the cabinet. HWC 

 

cabinets will have angle slides welded to the tray racks. HWU 

 

cabinets will include a separate box of universal tray slides, 

 

located on the bottom of the cabinet 

 

- condensation drip trough 

 

- amber plastic water reservoir 

1.  If any freight damage is present, a freight claim must be filed im-

mediately with the shipping company.   

2. 

Freight damage is not covered under warranty

.  

3.  Check to insure all components are included: cabinet, instruction 

packet and additional accessories: amber water reservoir, stain-
less steel water trough. 

4.  Read operation instructions completely. 

5.  Appliance should be thoroughly cleaned before use.  See 

CLEANING INSTRUCTIONS in this manual. 

FREIGHT DAMAGE PROCEDURE 

 

NOTE:  

For your protection, please note that equipment in this shipment was carefully inspected and packaged 

by skilled personnel before leaving the factory.  Upon acceptance of this shipment, the transportation company 
assumes full responsibility for its safe delivery. 

 

IF SHIPMENT ARRIVES DAMAGED: 

1. 

VISIBLE LOSS OR DAMAGE: 

Be certain that any visible loss or damage is noted on the freight bill or 

express receipt, and that the note of loss or damage is signed by the delivery person. 

2. 

FILE CLAIM FOR DAMAGE IMMEDIATELY:  

Regardless of the extent of damage. 

Contact your dealer 

immediately.

 

3. 

CONCEALED DAMAGE:

  If damage is unnoticed until the merchandise is unpacked, notify the transporta-

tion company or carrier immediately, and then file a “CONCEALED DAMAGE” claim with them.  This 
should be done within fifteen (15) days from the date the delivery was made to you.  

Be sure to retain the 

container for inspection

 

Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, 

freight damage is not covered 

under warranty

. We will, however, at your request, supply you with the necessary documents to support your 

claim.

    

 

GROUNDING INSTRUCTIONS

 

This appliance is equipped with a cord having a grounding wire with a grounding plug which must be plugged 
into an outlet that is properly installed and grounded.  In the event of an electrical short circuit, grounding reduc-
es the risk of electric shock by providing an escape wire for the electric current.   
 

WARNING—Improper use of the grounding can result in a risk of electric shock.

  Consult a qualified elec-

trician or service agent if the grounding instructions are not completely understood, or if doubt exists as to 
whether the appliance is properly grounded. 

Summary of Contents for HL9 Series

Page 1: ...TURES SPECIFICATIONS 3 UNPACKING INSPECTION FREIGHT DAMAGE 4 INSTALLATION STARTUP 5 CONTROL PANEL LAYOUT 6 NORMAL OPERATION 7 8 FOOD HOLDING GUIDE 9 REGULAR CLEANING PROCEDURES 10 CABINET MAINTENANCE 11 WIRING DIAGRAM 12 REPLACEMENT PARTS 13 TROUBLESHOOTING GUIDE 14 WARRANTY STATEMENT 15 MANUFACTURED BY CARTER HOFFMANN 1551 McCormick Avenue Mundelein IL 60060 U S A Phone 847 362 5500 Fax 847 367 8...

Page 2: ...rpose as described in the manual a This equipment is specifically designed to hold pre cooked food at temperature b This equipment is intended for use in commercial establishments only c This equipment is not designed for industrial or laboratory use 4 Cleanliness of this appliance and its accessories is essential to good sanitation 5 DO NOT submerge this appliance in water This appliance is not j...

Page 3: ...temperature and hu midity Dial temperature readout Can be operated with or without humidity Low water indicator light Under counter 1 2 size 3 4 size and full size cabinets All swivel heavy duty casters front casters fitted with brakes Stainless steel door s is standard optional clear door s field reversible Top mounted enclosed water reservoir cannot be contaminated by food debris Off the shelf s...

Page 4: ... personnel before leaving the factory Upon acceptance of this shipment the transportation company assumes full responsibility for its safe delivery IF SHIPMENT ARRIVES DAMAGED 1 VISIBLE LOSS OR DAMAGE Be certain that any visible loss or damage is noted on the freight bill or express receipt and that the note of loss or damage is signed by the delivery person 2 FILE CLAIM FOR DAMAGE IMMEDIATELY Reg...

Page 5: ...phase electrical service 6 Set POWER switch to the ON position 7 Set temperature dial to 190 F Do not fill humidity pan Set humidity dial to off line up white dot on dial with white hash mark located at top of dial on control panel 8 Do not load product into the cabinet Allow the heat to re move any residual oils which may adhere to inside metal sur faces A slight emission of smoke is common durin...

Page 6: ...icator Add water to reservoir when lit Humidity Knob Rotate clockwise to in crease humidity set point rotate counter clockwise to reduce humidity set point Match Low Medium and High locations within same color bands on the temperature dial and humidity dial For example For 165 F and 60 RH turn temperature dial to 165 F in the red band turn humidity dial to M setting in matching red band Cycle indi...

Page 7: ... bottom and work to the top This keeps food hotter and eliminates spillage onto lower items Due to food safety concerns we recommend that the holding temperature should not be set below 140 F PROOFING 1 Fill water reservoir with WARM WATER Watch water level in amber water pan Do not overfill Approximate capacity HL9 5 HL9 8 one gallon HL9 14 HL9 18 two gallons 2 Turn cabinet on Set temperature dia...

Page 8: ... The trough can be removed and emp tied by simply sliding it off the bolts at the base of the door Humidity Setting Temperature Setting Low Medium High 100 F to 130 F Yellow Zone L 30 Yellow Zone M 60 Yellow Zone H 90 130 F to 160 F Orange Zone L 30 Orange Zone M 60 Orange Zone H 90 160 F to 200 F Red Zone L 30 Red Zone M 60 Red Zone H 90 Proofing Set at Lowest Temp in White Zone N A N A Yellow Zo...

Page 9: ... 30 Pasta 175 F 79 C 75 60 Pastries 165 F 74 C 20 30 Pizza uncovered 180 F 82 C 10 30 Pizza boxed 180 F 82 C NONE REQUIRED 60 Poppers Deep Fried 190 F 88 C NONE REQUIRED 25 Poultry Whole bone in 175 F 79 C 55 60 Poultry Cut up bone in 175 F 79 C 75 60 Ribs 175 F 79 C 60 90 Rice 175 F 79 C 70 30 Roasts Bone in Meats 165 F 74 C 60 90 Sausage 180 F 82 C 50 90 Shrimp Shellfish 150 F 66 C 80 60 Soups b...

Page 10: ...b with soft cloth as directed on package Fingerprints needed or similar products Rub in direction of grain of stainless steel Do not use on vinyl trim Stubborn Daily Any chloride free Apply with damp sponge or cloth Rub in spots and as or direction of grain of stainless steel Rinse stains needed phosphate free thoroughly especially if cleaner contains cleaner chlorine bleach do not use on vinyl tr...

Page 11: ... REMOVE THE SCREWS THAT HOLD THE HINGES TO THE DOOR Remove the door tak ing care not to let it fall 2 Remove the door strike plate and screws adjacent to the door opening on the cabinet Reinstall door strike plate and screws on opposite side of the cabinet 3 Screw hinges onto opposite side of the door 4 With the help of another person hold door up to the cabinet and attach with the screws removed ...

Page 12: ...HL9 SERIES WITH ANALOG CONTROL 120 VOLT 2100 WATT 17 5 AMP 1 PH 60 HZ 12 WIRING DIAGRAMS ...

Page 13: ...617 0011 Cord grip Verify w factory Heat element 1000 watt water reservoir 18612 0315 Heat element 1000 watt air 18614 0291 Fan motor 18614 0314 Muffin fan 18603 5018 Fan blade for motor 18614 0291 29034 0282 Silicone sponge seal 29044 0017 Silicone grease Verify w factory Door gasket 16001 1688 Drip pan assembly 18600 0017 Thermostat 18616 0014 Dial thermometer 18601 1170 Red low water light 1860...

Page 14: ...hnician Element hi limit trip defective Call service technician Takes too long to get to temperature Improper voltage Call service technician to verify incoming voltage matches cabinet specifications Unit is hot but low or no airflow Internal wiring error Call service technician Circulation motor has quit Call service technician Improper voltage Call service technician to verify incoming voltage m...

Page 15: ... given if found by CARTER HOFFMANN to be defective CARTER HOFFMANN neither makes nor assumes and does not authorize any other person to make or assume any obligation or liability in connection with its products other than that covered in this war ranty This warranty applies only within the continental United States and Canada In Alaska and Ha waii this warranty applies only to and is limited to th...

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