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PUC

®

 PICK-UP CABINET 

OWNER / OPERATOR’S MANUAL 

SLIMLINE HEATED & AMBIENT MODELS 

Part Number: 18400-3260  

 

 

                          Printed in the United States of America 

 

      

 

 

 

 

 

 

 

 

071321KBA

 

MANUFACTURED BY: 

 

CARTER-HOFFMANN 

1551 McCormick Avenue 

Mundelein, IL 60060 U.S.A. 

 

Phone: 847-362-5500 

Fax: 847-367-8981 

Toll Free: 800-323-9793 

Email: TechnicalService@Carter-Hoffmann.com 

 

GENERAL INFORMATION

 



This appliance is intended for use in commercial establish-
ments, where all operators are familiar with the appliance 
use, limitations and associated hazards.    



Operating instructions and warnings must be read and un-
derstood by all operators and users. 



Cleanliness of this appliance is essential to good sanitation.  
Read and follow all included cleaning instructions and 
schedules to ensure the safety of the food product. 



All included instructions, component views and parts lists are 
included for general reference, and are intended for use by 
qualified service personnel. 



Knowledge of proper installation, operation and maintenance 
procedures is essential to ensure the safe operation of this 
cabinet.

 

SERVICE / SAFETY 



Always have dry hands prior to using the piece of equip-
ment. 



Turn OFF the unit anytime the cabinet is not in use. 



If an electrical shock is felt when touching the cabinet, dis-
connect the power immediately and call Carter-Hoffmann 
Technical Service for assistance. 



If the power cord is frayed or the plug damaged, DO NOT 
plug into the electrical power receptacle.  If it is already 
plugged in, turn off the main circuit breaker, usually located 
in the building’s breaker box, then disconnect the plug. 



Disconnect the power cord before attempting any repairs to 
the cabinet. 



Repairs to this unit must be by qualified personnel. 



DO NOT SPRAY WITH WATER OR CLEANING SOLU-
TIONS, or submerge the appliance.  Components and wiring 
present a high shock hazard when wet. 

Read entire manual before operating 
this cabinet. 

CAUTION: EQUIPMENT ELECTRICAL DAMAGE 

Do not plug in or use this appliance until all Installa-
tion Instructions are read and followed. 
 

This manual is considered to be a permanent part of this ap-
pliance and must remain with the appliance if it is sold or 
moved to another location 

TABLE OF CONTENTS 

SAFETY PRECAUTIONS 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

    2 

SPECIFICATIONS                           

 

3-4 

UNPACKING AND INSTALLATION 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  5-7 

NETWORK CONNECTION   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  7-9 

START UP AND MANUAL OPERATION   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10-13 

PROGRAMMING THE TEMPERATURE   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

14-15 

CLEANING   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   16 

SERVICE 

AND 

SHIPPING 

DAMAGE 

PROCEDURE 

                 

 

 

17 

WARRANTY   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   18 

ORIGINAL INSTRUCTIONS 

Summary of Contents for PUCA-14SAO

Page 1: ...ece of equip ment Turn OFF the unit anytime the cabinet is not in use If an electrical shock is felt when touching the cabinet dis connect the power immediately and call Carter Hoffmann Technical Serv...

Page 2: ...vice this appliance 9 DO NOT cover or block any openings on the appliance These appliances are intended to be used for commercial applications for example in kitchens of restau rants canteens hospital...

Page 3: ...an order code for notification They feature a capacitive touchscreen with scanner for order loading and pick up They can be stand alone for manual order entry or can be integrated with POS software f...

Page 4: ...nnected via Ethernet or WI FI to generate an order code for notification They feature a capacitive touchscreen with scanner for order loading and pick up They can be stand alone for manual order entry...

Page 5: ...ning can result in electrical shock Disconnect this appliance from electrical power before performing any maintenance or servicing WARNING Injury Hazard All installation procedures must be performed b...

Page 6: ...liarize yourself with the appliance controls Read entire manual before operating this cabinet 1 2 3 4 Figure 1 1 Location of bracket screws Floor mount units are shipped with anti slip brackets to aff...

Page 7: ...net by consulting the serial tag on the cabinet for the model number and electrical rating DO NOT MODIFY CORD PLUG NETWORK CONNECTION 1 Plug network connection into the Ethernet jack located at the re...

Page 8: ...the black ON OFF switch located at the top rear of the cabinet on the control side The cabinet will turn on and boot up to the home screen on the tablet 1 3 2 NOTE If there are add on cabinets plug in...

Page 9: ...hen press NETWORK START UP CONNECTING WIFI continued Enter the password for your preferred WiFi network 9 On the ORDER MANAGEMENT screen press the gear symbol Select your preferred WiFi network 4 5 6...

Page 10: ...CREEN Push in ON OFF switch located at rear of cabinet The cabinet will turn on and boot up to the HOME SCREEN On the HOME Screen press the PUC logo at the top Press 008 on the keypad to access the OR...

Page 11: ...UAL OPERATION continued To load an order press the icon on the MANAGEMENT SCREEN Press MOBILE PICKUP on the LOAD NEW ORDER SCREEN At the MOBILE PICKUP SCREEN type in the name and phone number for the...

Page 12: ...ll not allow you to move past this screen if the order is not loaded or if it is placed in the incorrect locker On front loading cabinets close the door s after loading The cabinet will revert to the...

Page 13: ...e the locker location s for the order The customer can retrieve their order from the locker s and then close the door s TO VIEW CURRENT ORDERS AND OCCUPIED ORDERS 2 Press 008 on the keypad to access t...

Page 14: ...ess the PUC logo HOME SCREEN On the ORDER MANAGEMENT SCREEN press the gear symbol to go to the CONFIGURE screen ORDER MANAGEMENT PUCH cabinets can operate with or without heat To turn the heat ON or O...

Page 15: ...re setting function will appear To adjust the temperature setting Press the UP arrow to increase the temperature Press the DOWN arrow to decrease the temperature The temperature setting appears on the...

Page 16: ...ing strong aromatic solvents or alco hol Use of direct steam hot water cleaning at temperatures above 190 F may result in bubbling or loosening of vinyl adhesive IMPORTANT Cleansers detergents degreas...

Page 17: ...accordance with the procedures described in the Operation Manual 6 Carter Hoffmann is NOT responsible for any loss of the customer s income loss of food product extra labor charges or any other incide...

Page 18: ...s under this warranty will be performed unless otherwise authorized in writing by CARTER HOFFMANN at its factory All parts or components to be repaired or replaced under this warranty are to be shippe...

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