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TROUBLESHOOTING GUIDE 

11 

PARTS LIST 

SYMPTOM 

POSSIBLE CAUSE 

SUGGESTED REMEDY 

No power on display  Not plugged in or circuit breaker 

tripped 

Check or reset circuit breaker 
Connect to proper receptacle 

Power cord damaged 

Check - replace if required 

Power switch damaged or defective 

Check - replace if required 

Food dries out too 
quickly  

 

Operation where product temp is too 
high or food should be covered 

Check product temps going into  
holding cabinet; cover food pans 

Control incorrectly set or defective 

Check proper operation or calibration 
of control  

Unit is on, motors 
are running but no 
heat  

Internal wiring error 
 

Call service technician 

Element hi-limit trip / defective 

Call service technician 

Takes too long to 
get to temperature 

Improper voltage 

Call service technician to verify      
incoming voltage matches cabinet 
specifications.   

Unit is hot  
but low or no airflow   

Internal wiring error 

Call service technician 

Circulation motor has quit 

Call service technician 

Improper voltage 

Call service technician to verify      
incoming voltage matches cabinet 
specifications.   

NOTE:

   

 
The technical content of this manual, includ-
ing any wiring diagrams, schematics, parts 
breakdown illustrations and / or adjustment 
procedures, is 

intended for use ONLY by 

qualified technical personnel

NOTE:  
 

For warranty service, call Carter-Hoffmann 
direct at 800-323-9793 for authorization, we 
will dispatch the nearest authorized service 
agency. 

Part Number 

 

Description 

16090-2980

  

Caddy 

assembly 

18301-3080

 

 

3” swivel caster 

18301-3081 

 

3” swivel caster w/brake 

18600—0061  

Hi-limit 

thermostat 

18602-0083

  

On/off 

switch 

18602-0031

  

Switch 

boot 

18616-0229

  

Controller 

18312-0442

  

Controller 

overlay 

18616-0198

  

Temperature 

probe 

18616-0135

  

Transformer 

18616-0223

  

Relay 

18614-0342

  

Blower 

wheel 

housing 

Part Number 

 

Description 

18614-0365

  

Blower 

wheel 

18605-0017

 

 

Power cord, 14/3 HSJO 

   with 

5-20P 

plug 

18616-9998

  

Cord 

grip 

18607-0017

  

Terminal 

board 

18612-0113

  

Element—120v, 

900w 

18614-0272 

 

Cooling fan guard 

18614-0322

  

Cooling 

fan 

18614-0316

 

 

Cooling fan cord set 

18614-0362

  

Blower 

motor 

18314-0108

 

 

Plastic pan, high-temp 

   20”L 

6”W 

4”D 

Summary of Contents for VCNH2W3S

Page 1: ...GUIDE 11 WARRANTY STATEMENT 12 MANUFACTURED BY CARTER HOFFMANN 1551 McCormick Avenue Mundelein IL 60060 U S A Phone 847 362 5500 Fax 847 367 8981 Toll Free 800 323 9793 Email TechnicalService Carter H...

Page 2: ...rounded outlet 3 Use this appliance only for its intended purpose as described in the manual a This equipment is specifically designed to hold pre cooked food at temperature b This equipment is intend...

Page 3: ...d 1 2 Size Long Steam Table Pans Model Number Capacity 1 2 size long amber plastic pans Overall Dimensions Height Depth Width Class 100 Ship Wt lbs kg VCNH2W3S Free standing 6 32 7 8 30 5 8 20 835 778...

Page 4: ...MAGE CLAIM PROCEDURE NOTE For your protection please note that equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory Upon acceptance of this s...

Page 5: ...electrician must the electrical connection Unit operates on 120 volts 60 Hz 1800 watts 15 2 Amps NEMA 5 20P 3 Set POWER switch to the ON position 4 Do not load product into the cabinet Allow the heat...

Page 6: ...eheat for 30 minutes When the cabinet is turned on the air heater will oper ate until the cabinet reaches the air temperature setpoint The display will read the actual cabinet temperature The heat ON...

Page 7: ...l the desired alarm temperature is displayed The display will advance in 1 increments Changing the Temperature Range The temperature range that this cabinet is designed within should be programmed for...

Page 8: ...ded to cook or re heat food Food must be at appropriate temperature before being placed into cabinet 140 F 41 F DANGER ZONE 41 F to 140 F Bacteria grow rapidly COOK TO AT LEAST 165 F Destruction of mo...

Page 9: ...ints needed or similar products Rub in direction of grain of stainless steel Do not use on vinyl trim Stubborn Daily Any chloride free Apply with damp sponge or cloth Rub in spots and as or direction...

Page 10: ...VCNH2W3S Crisp N Hold Cabinet 120 VOLT 1800 WATT 15 2 AMP 1 PH 60 HZ NEMA 5 20P WIRING DIAGRAM 10...

Page 11: ...service technician Improper voltage Call service technician to verify incoming voltage matches cabinet specifications NOTE The technical content of this manual includ ing any wiring diagrams schemati...

Page 12: ...ent to be given if found by CARTER HOFFMANN to be defective CARTER HOFFMANN neither makes nor assumes and does not authorize any other person to make or assume any obligation or liability in connectio...

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