16
DC Control
Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.
TROUBLESHOOTING TIPS
This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired
operation of the device.
1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
2. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: Reorient or relocate the receiving antenna, Increase the separation
between the equipment and receiver, Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected. Consult the dealer or an experienced radio/TV technician for help. Note: Any changes or modifications to the
transmitter or receiver not expressly approved by Casablanca Fan Company may void one’s authority to operate this remote
control.
PROBLEM
POSSIBLE REMEDIES
Fan will not start
• Check the main circuit fuses, circuit breakers, and wall switch position.
Check all wire connections. Make sure the power is turned off during this
inspection.
• Pin connectors are not making good contact. Check all connections.
• The fan receiver is defective. Replace the fan receiver.
• Reset the frequency setting: Turn the power off at the circuit breaker for
the fan that is not functioning only. Within 60 seconds of restoring power,
push and hold the SET button in the battery compartment for 5 seconds.
You should now have control of the fan.
Fan wobbles or shakes excessively
• Be sure the canopy pin is set properly into the slot on the ball.
• Check that the blade holders have not been bent during installation and
the blades are balanced.
• The hanger bracket and/or the ceiling outlet are attached too loosely.
Make sure the hanger bracket is attached tightly to the ceiling outlet box
and the downrod assembly is secured firmly.
• The downrod is attached to the downrod base too loosely. Make sure all
the screws are securely tightened.
Fan is noisy during operation
• When changing fan speeds, you may hear several audible clicks. This is
normal operation.
• Check and tighten the light fixture retaining screws, glass shade screws,
and/or lightbulb(s).
• Tighten the canopy screws and mounting plate assembly. Make sure
the wire nuts inside the canopy and switch housing are not touching the
metal parts and that they have not fallen off the wire splices. Tighten as
necessary.
• Tighten the blade holders to the motor) and the blades to the bladeholder
screws.
• Make sure all the screws in the motor housing are snug but not overly
tight.
Fan speeds do not appear correct
• Reset A/C power to the fan and run on speed "6" for at least 90 seconds.
