10
Contact
CashBow AB
Apoteksvägen 8A
SE-741 42 Knivsta
Phone +46(0)8 559 014 00
E-mail: info@cashbow.se
www.cashbow.se
CE Marking
The CloudSafe® unit described in this manual set has been designed to comply with the
relevant sections of the following Harmonised European Standards:
EN60950-1:2001
EN60335-1:2002
EN60335-2-82:2003
The unit complies with all the applicable essential requirements of the Standards.
WEEE
The European Union’s directive 2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE) was adopted by the European Council and Parliament in 2003 with a view to im-
proving the collection and recycling of Waste Electrical and Electronic Equipment throughout
the EU, and to reduce the level of non-recycled waste. The directive was implemented into
law by many EU member states during 2005 and 2006.
Products and packaging that display the symbol (shown left) indicates that
this product must NOT be disposed of with other waste. Instead it is the us-
er’s responsibility to dispose of their Waste Electrical and Electronic Equip-
ment by handing it over to an approved reprocessor, or by returning it to the
original equipment manufacturer for reprocessing.
Copyright 2015. CashBow
AB
Trouble shooting
Issue
Condition
Solution
CloudSafe unit does not
accept any banknotes
Banknote inlet is not indicating any
colour
No power present.
Connect power supply units to power outlet
Banknote inlet is not indicating any
colour
No connection between cabinet and communicat-
ion unit. Check USB cable connection
Banknote inlet is white
System is in validation mode.
Press 'B' on teller terminal to exit.
Banknote inlet is blinking red.
The banknote casette is not inserted into the
CloudSafe
®
Cabinet. Insert the banknote casette
Banknote inlet is indicating with
different blink patterns
See separate technical manual
No deposits present on the
web
Ethernet is used via RJ45, but LED
is off
Verify that you have a functional ethernet con-
nection.
Ethernet id used via 3G SIM, but
LED is off.
SIM not present.
SIM not propertly inserted.
SIM protected by PIN code.
Out of range.
Ed
iti
on
2
01
5-
0
5
.2
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