Casio IT-3100, Service Manual

Page 1: ...SERVICE MANUAL HANDHELD TERMINAL IT 3100 Series PX 780 JUL 2008 Ver 4 Feb 2011...

Page 2: ...gistered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other company names and product names used in this document are trademarks or registered trademar...

Page 3: ...hen charging bkWhen the product power is turned on the protection timer may stop charging the rechargeable battery pack which may not yet be in full charge 10 hours after the start of charging Printer...

Page 4: ...s 2 Higher visibility in outdoors Adapting the high visibility LCD 3 Larger RAM size Increased to 128MB 4 Upgraded Bluetooth Upgraded from Ver1 1 to Ver1 2 Sep 2009 Upgraded from Ver1 2 to Ver2 0 Dec...

Page 5: ...DT 9721CHGE Single Battery Charger AD S42120AE AC Adaptor for HA B61IO HA B30CHG INPUT 100V 240V AC 50 60Hz OUTPUT 12V DC 3 5A DT 9020ADP GS DT 9020ADP US AC Adaptor for IT 3000 AC Adaptor for IT 300...

Page 6: ...iptions DT 380USB USB Cable for connecting PC and Bridge Satellite Cradle HA B80AX RS 232C Cross Cable for connecting PC and IT 3000 HA B93PH Paper Holder HA B92PCV Splash Protect Cover HA B90DCV Scre...

Page 7: ...directional Stacked RSS Expanded Stacked GS1 DataBar Expanded Stacked RSS 14 Stacked GS1 DataBar Stacked Reading distance _ _ Within approximately 50 mm to 250 mm 115 16 to 913 16 Reading Matrix 2D Co...

Page 8: ...l Battery Life Main battery Approx 12 6 hours Backlight off When the keys are pressed 20 times 30seconds and continuous printing of 20 lines font height 2mm Alphabet and Numeric 30 of total digits is...

Page 9: ...r details Each numeral and symbol on the key buttons in the table above is backlit 11 RS 232C Interface Connector M53E M53E2 M54E M54E2 For connection of a bar code reader and so forth Connect by open...

Page 10: ...Moves the cursor to the right This is also used to feed paper when pressed after pressing the Fn key when printing paper is loaded 5 This key is pressed when inputting a hyphen or bar 6 This key is pr...

Page 11: ...MCR Head KEY PCB LED LED LED Battery cover detect MCR PCB 13pin 13pin 2pin 10pin 14pin 9pin 3pin 2pin 16pin 30pin 22pin CN6 CN19 CN801 CN7 CN28 CN29 CN14 CN16 CN3 CN800 CN12 CN15 J1 CN24 CN22 CN11 CN...

Page 12: ...y pack DT 9723LI DT 9723LIC Battery charger car mount unit HA B34AT Car plug code DT 827CAC I O box HA B61IO Credit card PC card SD card AC Adaptor for IT 3100 DT 9020ADP GS IT 3100 seies Serial I F R...

Page 13: ...F CN13 To 8 pin I F CN14 To MCR CN15 From Trigger Power FPC CN16 From KEY PCB CN19 To Printer CN20 To Paper Sensor CN22 To Backup battery CN24 To Supper Capacitor CN28 To battery Terminal Red CN29 To...

Page 14: ...12 3 4 COMPONENTS LOCATION ON THE MAIN PCB...

Page 15: ...13...

Page 16: ...ay Refer to 4 12 PCMCIA NG Replace the MAIN PCB and check again Replace the MAIN PCB and check again Check the voltage and placement of the battery Check if LCD connector and BL connector are correctl...

Page 17: ...defective OK Yes NG No No OK FFC FPC is defective 4 7 TOUCH PANEL NG After replacing the TOUCH PANEL check again Check the connection of CN3 TOUCH PANEL is defective Connector is loosely connected MA...

Page 18: ...ive PW PCB is defective OK Yes NG No OK NG 4 10 Sensor NG AD3 NG CN11 AD4 6 NG AD0 2 NG After replacing the PR PCB check again MAIN PCB is defective FFC is defective PW PCB is defective Connector is l...

Page 19: ...aker is defective OK Yes NG No OK NG FFC damaged 4 12 PCMCIA Card NG 4 13 SD Card NG 4 14 Charge LED NG Check the connection of CN11 Replace the PW PCB and check again FFC is defective Connector is lo...

Page 20: ...g is incorrect HA B61IO is defective 4 16 8pin I F NG Check the connection of CN13 SIF FPC is defective Connector is loosely connected MAIN PCB is defective OK NG OK No Replace SIP FPC check again 4 1...

Page 21: ...of CN19 4 19 Key Backlight NG Check the connection of CN16 FFC is disconnected Connector is loosely connected MAIN PCB is defective KEY PCB is defective OK Yes NG No OK No FFC damaged Replace KEY PCB...

Page 22: ...4 21 CMOS Imager NG FPC damaged Check the connection of Imager Change Imager and check again Connector is loosely connected Imager is defective MAIN PCB is defective OK Yes NG No OK NG FPC is defecti...

Page 23: ...keON immediately turns the power off Each factor which turns on the device can be set or cancelled by using a program 2 Factors which prevent turning on the power The following items are checked befor...

Page 24: ...of the LED backlight when the automatic dimmer function is on cannot be brighter than the normal brightness setting when the device is battery operated 5 ABO Automatic Backlight Off When the device i...

Page 25: ...n on the brightness of the backlight has 8 steps and backlight setting is restricted within these 8 steps The second phase of the restriction has 9 steps and backlight setting is restricted up to the...

Page 26: ...er source The power is supplied from an external power source and charging is completed Charge Battery is under charging The power is supplied from an external power source and charging is in progress...

Page 27: ...lapped part of the ring to make a room when hooking the protrusive part 2 Pull back the locking bar of the neck strap mounting hook and then hook the mounting hook onto the ring as shown in the illust...

Page 28: ...tal of five marks as indicated on the screen The screen shown below appears after you press stylus against the target at five different locations Press the ENTER key or tap anywhere on the touch scree...

Page 29: ...panel Important If you use your Handheld Printer Terminal in a location where it is hot it automatically dims the screen to protect against damage Display Auto Dimmer The display auto dimmer automati...

Page 30: ...d within the laser frame Important If you have problem not properly reading a code change the angle and or the distance between the code and the Handheld Printer Terminal and try reading it again A ba...

Page 31: ...performance of procedures other than those specified herein may result in hazardous radiation exposure The laser light emitted by the C MOS Imager has a maximum output of less than 1 mW and a waveleng...

Page 32: ...suddenly Do not allow magnets to come in close proximity to the magnetic card since this can prevent data on the card from being read In addition do not stack magnetic cards on top of each other Card...

Page 33: ...e successful communication avoid using cellular phones or other devices that emit radio wave in the area where you are performing IR communication If you need to use such a device move away from the c...

Page 34: ...e oven When approaching such a device with its power is turned on proper data communication may prove impossible while this may also cause interference with TV and radio reception images produced by c...

Page 35: ...stylus to press the reset switch on the back of the Handheld PrinterTerminal This starts the reset operation If reset does not find a memory problem The Handheld Printer Terminal restarts and normal o...

Page 36: ...eset Important Performing a full reset deletes all data currently stored in the memory RAM If possible backup data of the Handheld Printer Terminal to a computer Flash Memory a memory card or some oth...

Page 37: ...te for the Authorized Service Center URL https www servicecasio com manual pdffinder php File name It3100 zip 2 File list The following folders and files appear by unzipping a It3100 zip file on compu...

Page 38: ...witched from one to another by the following operation Press ENT Tap NEXT in the display Tap BACK in the display Main menu 1 1 SDRAM 2 NAND FROM 3 KEY BUTTON 4 TOUCH PANEL 5 LCD 6 LED 7 Sensor 8 Speak...

Page 39: ...O O PCMCIA Storage Card P 50 10 SD Card O O O O SD Storage Card P 51 11 MCR O O MCR card for testing P 52 12 Key Backlight O O O O P 53 13 Printer O O O O P 54 14 Paper Marker Detection O O O O P 55...

Page 40: ...work area Confirm the display on the left Tap 1 SDRAM CHECK or push 1 key SDRAM CHECK RAM SIZE xxMbyte Start addr xxxxxx Chk byte xxxxxx RAM Check Start Write Read Verify 0x5555AAAA Write Read Verify...

Page 41: ...firm the display on the left Tap 1 NAND FROM CHECK or push 1 key NAND FROM CHECK FROM TYPE SAMSUNG FROM SIZE 33554432 Byte Now checking Check Finished FROM Write Check OK Exit or Enter Key Confirm the...

Page 42: ...sh FNC twice touch panel input during inspection will return to Main Menu 1 Key Test Fn OK ENT BCK CNL 0 6 1 7 2 8 3 9 4 00 5 TRG L TRG R Input ALL keys Confirm that OK is displayed corresponding to t...

Page 43: ...push 1 key Point Push Center of Cross Exit Push Enter Key Tap a point indicated by Tapped goes off Tap ALL points Point Push Center of Cross Exit Push Enter Key Touch Panel OK Tap the screen or push...

Page 44: ...the screen or Push Enter key No 5 LCD 1 3 Tap 5 LCD or push 5 key LCD CHECK 1 Fill VRAM 2 Pattern 3 Color Bar 4 Scroll 5 Adjust VCOM 6 Adjust LED BL Exit or Enter Key Tap 2 Pattern or push 2 key Tap t...

Page 45: ...ter key Confirm the display on the left inverse check Confirm the display on the left Tap the screen or Push Enter key Confirm the display on the left Tap the screen or Push Enter key Confirm the disp...

Page 46: ...t Tap the screen or Push Enter key Confirm the display on the left Tap the screen or Push Enter key Confirm the display on the left Tap the screen or Push Enter key LCD CHECK 1 Fill VRAM 2 Pattern 3 C...

Page 47: ...ed Hit Any Key Confirm that Scanner LED lights in red Tap the screen or push ANY key Scanner LED Scanner LED ON Green Hit Any Key Confirm that Scanner LED lights in green Tap the screen or push ANY ke...

Page 48: ...ery Voltage GLOB value must be in 500 600 The LCD Temperature GLOB value must be in 150 350 The CPU Temperature GLOB value must be in 150 350 _ Confirm the display on the left _ Sensor 1 Sensor1 2 Sen...

Page 49: ...ront xxxx Paper Sensor Back xxxx Exit or Enter Key The Printer Head value must be in 500 2000 Sensor2 Printer Head Voltage xxxx Printer Head Temperature xxxx Paper Sensor Front xxxx Paper Sensor Back...

Page 50: ...ck xxxx Exit or Enter Key Back to Main Menu 1 Tap Exit or push Enter key Confirm the display on the left Back to Sensor Menu No 7 Sensor_2 2 2 6 7 8 Tap Exit or push Enter key Set the printer paper Co...

Page 51: ...Wave 10 kHz 5 Wave 20 kHz Exit or Enter Key Tap 5 Wave 20kHz or push 5 key AUDIO 20kHz Exit or Enter Key Confirm the display on the left Tap Exit or push Enter key Back to Speaker Menu Confirm the di...

Page 52: ...push 9 key PCMCIA Card 1 PCMCIA Card CHECK 2 PCMCIA Card CHECK Loop Exit or Enter Key Tap 1 PCMCIA Card CHECK or push 1 key Confirm the display on the left Confirm the display on the left _ Tap Exit...

Page 53: ...SD Card 1 SD Card CHECK 2 SD Card CHECK Loop Exit or Enter Key Tap 1 SD Card CHECK or push 1 key Confirm the display on the left _ Confirm the display on the left _ _ Tap Exit or push Enter key SD Ca...

Page 54: ...display shows the right Perform the scanning of the above No 3 again as the diagnostic card may not have been correctly scanned Note The diagnostic card can be read up to three times when an error oc...

Page 55: ...nner 3 Printer 4 MCR 5 Serial 8P 6 Serial 14P 7 Battery Life 8 KEY BackLight 9 0 Quit push ENT key Confirm that the key backlight turns off KeyBL Test KeyBL ON Tap 8 KEY BackLight or push 8 key Confir...

Page 56: ...2 specification 3 feed 4 feed Solid line Exit or Enter Key Confirm the display on the left Tap 2 specification or push 2 key specification Print 1 32dot 2 DT9600 3 AVISPA 4 FLAG 5 BLACK 6 FONT 7 Print...

Page 57: ...Make sure that the Area to align with the paper cutter shaded part which is print ed on the TEST CHART is aligned with the position of the paper cutter Lock the paper holder lock on the left and the r...

Page 58: ...n be turned off _ Confirm that the charge LED lights in red Remove the main battery from the IT 3000 and set it to HA B61IO _ Confirm that the charge LED lights in green Set an uncharged main bat tery...

Page 59: ...the PC _ _ Install the USB driver for HA B61IO on the PC Connect HA B61IO and the PC with a USB cable and turn on HA B61IO HA B61IO is automatically recog nized Computer display Confirm that is displa...

Page 60: ...mWin32 on the PC Confirm the display on the left Computer display Computer display Make and save a script file for LmWin32 as shown on the right Computer display Prepare TEST DAT as a file of about 20...

Page 61: ...een of IT 3000 Tap OK or push Enter key Confirm the display on the left Inspection is completed when the flce execution display on IT 3000 is disappeared Computer display Note Since a test file TEST D...

Page 62: ...t No 17 Bluetooth 1 3 1 2 3 Operation of the opponent Execute BTServer exe in the Diagnostic card Confirm the display on the left Confirm the display on the left Operation of the opponent Choose from...

Page 63: ...first test repeat the test for 3 times Then if the rate exceeds 50000 bps the test is passed Operation of the inspection object Tap End to terminate the program Note Since a test file BTTemp is genera...

Page 64: ...hen the application of both the inspection object and the op ponent are to be restarted restart that of the opponent before restarting that of the inspection object If an error occurs even after the a...

Page 65: ...hown below Confirm whether the scanned data is correct Tap in the upper right of the screen again 1 6 _ _ 2 4 3 Push the trigger key on the left and scan the symbol Double click tddemo icon Select Rea...

Page 66: ...source P 65 2 IDOL Current O O O O DC Voltmeter P 66 3 Print Current O O O O DC Ammeter P 66 Test object IT 3000 Dummy battery pack Backflow prevention diode Voltmeter Ammeter DC 7 4V regulated power...

Page 67: ...0x5555AAAA Write Read Verify 0xAAAA5555 Input Fn 1 to turn the back light on Push Enter key Tap Exit or push ENT key SDRAM CHECK RAM SIZE xxMbyte Start addr xxxxxx Chk byte xxxxxx RAM Check Loop Start...

Page 68: ...2 1 2 Measure current with an ammeter Main Menu 1 or Main menu 2 The measured current should be no more than 120 mA No Operation Display Inspection contents No 3 Print Current DT_9600 Print DT_9600 Pr...

Page 69: ...onship between contents of repair and jobs which must be performed Necessary Tools for LCD adjustment Following tools are used for LCD adjustment during the production process No Tool Name Description...

Page 70: ...Key Exit or Enter Key Measure the brightness in with a display tester Adjust the brightness with key to increase the value or key to decrease the value After completion push key Adjust LED BL LED 74 _...

Page 71: ...ter Key Adjust until the display tester shows 2 or less Measure the flicker in with a display tester Adjust the flicker with key to increase the value or key to decrease the value After completion pus...

Page 72: ...00 _ _ Execute IDSET780 exe Tap keyboard Input the Serial number in the column InputID Note that alphabets should be input in upper case Tap OK Confirm the display on the left Confirm that the code in...

Page 73: ...5 Tap under SCANER_TYPE 6 7 for M53E M53E2 M54E M54E2 Tap End to terminate the program for M55E M55E2 M55U Perform the following operation 8 Tap OK Tap End to terminate the program Confirm the display...

Page 74: ...sterd ID Insert the diagnostic card into the PC card slot of the IT 3100 Execute IDCHK780 EXE Tap End to terminate the program _ _ _ _ Confirm that the serial number in the column MachineID is correct...

Page 75: ...is stored Confirm that the selected model is displayed in the combo box Select the corresponding model IT 3100M53E M53E2 FE IT 3100M54E M54E2 GE IT 3100M55E M55E2 M55U PE Confirm that the display cha...

Page 76: ...e lock levers on both sides to the position FREE 2 Release the hooks on both sides and lift the drip proof cover 3 Open the roll paper holder 3 Remove two screws on both sides of the PC card slot re s...

Page 77: ...C cable Remove the FPC cable from the connector 2 Remove the FFC cable connecting from the key PCB to the main PCB from the connector 1 Remove the tape 2 Remove the FFC cable from the connector Discon...

Page 78: ...the main PCB 4 Remove the 8pin I F 1 Remove the tape and then remove the FFC cable from the connector 2 Remove two screws 5 Remove two screws and then remove the middle case 3 Remove the FFC cable con...

Page 79: ...ok in the battery connector 3 Remove six screws 4 Remove the printer FPC from the connector and then re move the main PCB To remove the printer 1 Remove the paper guide 1 Remove two screws 2 Remove th...

Page 80: ...2 Remove three screws and then remove the printer To remove the LCD 1 Remove the TP shield 2 Remove the touch panel 3 Remove the LCD by pushing it from the hole on the back of the middle case Hooks Ho...

Page 81: ...bly Processing SIF I F FPC Processing KEY FFC Store the extra FPC in this area and fix it by polyes ter tape Pull the Key FFC in the direction of the arrow so that it will not be slackened and fix it...

Page 82: ...u plate in half 3 Insert the FPC which comes out of the case into the connec tor of the MCR PCB 4 Assemble the MCR Head Unit and the MCR PCB into the case 5 Fix the MCR Head Unit with two screws When...

Page 83: ...s as shown in the right 3 Turn the holder with the CMOS Imager around and hook it on the protrusion of the Lower Case Fix the holder with two screws 4 Close the cover and then fix it with four screws...

Page 84: ...from the rating plates Affixing standard Center of the groove Pay attention to the vertical direction of the sheets on both sides Bend the sheets as shown in the figure and affix them tightly same on...

Page 85: ...he figure 4 Take out the Sensor PCB in the direction of the arrow To attach the Paper Sensor PCB 1 Attach double sided tape to the platen holder where the platen holder and the PCB terminal have con t...

Page 86: ...t to the rein forcing plate Appropriate FFC PW FFC KEY FFC 14pin I F FFC Attach the shield sheet to the rein forcing plate Appropriate FPC CMOS Imager FPC Attach the shield sheet on both sides front a...

Page 87: ...ble the Power Key PCB 1 Attach the PW SHEET 2 Position the PW SUPPORT and then fix it with 5 screws Make sure to use two kinds of screws to fix it 3 Fix it by tape Attachment Standard PW Sheet Attachm...

Page 88: ...replace the current MAIN PCB ASSY version VA with the supplied one version VA2 and perform the following changes Change the rating label to meet the appropriate model of version VA2 Change the model s...

Page 89: ...Y UPPER CASE ASSY INNER ASSY LOWER CASE ASSY SCANNER BLOCK MCR BLOCK Tape INNER CASE 58 58 54 48 56 50 51 49 55 53 52 60 64 65 66 71 68 61 74 73 72 75 79 81 77 78 71 67 68 69 59 70 57 57 80 76 57 57 5...

Page 90: ...88 UPPER CASE PW FPC KEY FPC 1 2 3 5 6 1 4 6 2 6 1 1 2 1 3 1 1 4 7 9 8 8 8 111 113 114 112 9 2 9 1...

Page 91: ...89 INNER CASE 14PIN FFC KEY FPC CONNECTOR 23 29 37 36 27 30 28 11 26 14 15 16 17 12 31 18 32 82 86 34 33 35 13 25 13 83 84 85 24 21 21 19 22 20 12 12 12 28 1 28 2 83...

Page 92: ...90 LOWER CASE MCR BLOCK 38 14 38 13 38 15 38 6 38 9 38 7 38 5 38 8 38 4 38 2 38 1 38 3 38 11 38 10 46 47 45 44 38 47 45 40 42 41 43 39 43 47 38 12 38 12 38 16 38 15...

Page 93: ...91 ROLL PAPER HOLDER 48 8 48 8 48 2 48 4 48 5 48 1 48 3 48 6 48 7 48 9 48...

Page 94: ...6 5 7 9 8 X Z Y Windows CE Pro 5 0 X11 15303 R BUNDLED ITEMS Item No 94 Stylus pen Item No 95 Stylus holder Item No 96 Neck strap Item No 97 Hand starp Item No 98 100 PC card fixers Item No 101 Paper...

Page 95: ...1 1 1 X 8 10246156 SCREW RJC502686 003V01 7 7 7 7 7 7 7 7 7 7 X 9 10240972 PCB ASSY KEY RJC502476E101V01TK 1 1 1 1 1 1 1 1 1 1 C 111 10318861 SHEET PW INS RJC504141 001V01 1 1 1 1 1 1 1 1 1 1 B 112 1...

Page 96: ...2 2 2 X 22 10232808 SCREW FLAT HEAD RJC502613 011V01 3 3 3 3 3 3 3 3 3 3 X 23 10157905 PAPER GUIDE RJC501563 001V01 1 1 1 1 1 1 1 1 1 1 X 24 10160645 SCREW S FLMA 2X3BME 2 2 2 2 2 2 2 2 2 2 X 25 1014...

Page 97: ...RJC504058 001V01 1 1 1 1 X 38 5 10313227 COVER DC JACK RJC504057 001V01 1 1 1 1 1 1 1 1 1 1 X 38 6 10157914 TAPE IR RJC501490 001V01 1 1 1 1 1 1 1 1 1 1 C 38 7 10147565 FILTER IR RJC501465 001V01 1 1...

Page 98: ...RJC501571 001V01 1 1 1 1 1 X 65 10163680 WIRE MCR RJC501572 001V01 1 1 1 1 1 X 66 10163681 SCREW BIND BITTE S BDBT 2X8NI 2 2 2 2 2 X 67 10307555 COVER MCR STRAP RJC501314 002V01 1 1 1 1 1 X 68 6514033...

Page 99: ...1 1 1 1 1 1 X 100 10160635 PC CARD FIXER C RJC501598 001V01 1 1 1 1 1 1 1 1 1 1 X 101 10307626 PAPER PATATION RJC501286 002V01 1 1 1 1 1 1 1 1 1 1 X 102 10110149 REMOVAL TAPE RJC500862 001V01 2 2 2 2...

Page 100: ...Inner diameter 8 mm without core itsubishi Paper Mills Corporation Roll Size AFP235 Outer diameter 44mm maximum Superior preservative paper Inner diameter 8 mm without core Kokusai Chart Corporation...

Page 101: ...99 Appendix 2 Test Sheet Sample Paper Marker Sensor Test Paper Marker Detection Test 80mm OD 0 9 PAPER CUTTER OD 0 8 Width 4 5mm OD 1 5 Width 6 0mm OD 0 8 Width 10mm OD 1 5 Width 0 5mm 80mm...

Page 102: ...To Assembly the Power Key PCB P85 Correction of the EXPLODED VIEW P87 Correction of the PARTS LIST P92 Ver 2 Feb 2009 Correction of the EXPLODED VIEW P86 Ver 3 Sep 2009 Correction of the PARTS LIST P...