— 29 —
TroubleshooTing
55
if the following things happen
5555
Symptom/Problem
Most common causes
Solutions
1
e05
appears on the display.
Changing modes without
completing transaction.
Return mode switch to where it
stops buzzing and press
=
CA AMT
TEND
.
2
e08
appears on the display.
Sign on operation is not
performed.
Prior to starting registration
of any other operation, press
1
~
8
and then
CLK#
%
.
3
e50
appears on the display.
Printer head (platen arm) is
opened or no papaer roll.
Close the platen arm fi rmly or
enter paper roll.
4
e90
appears on the display.
Totals remain in the memory.
Issue the general control reset
report, periodic reset report
and PLU reset report.
5
e85
appears on the display.
Electronic journal memory
becomes/ is full.
Issue electronic journal reset
report.
6
No date on receipt.
Paper is not advancing
enough.
Printer is programmed as a
journal.
Program printer to print receipts.
7
Drawer opens up after ringing
up only one time.
Department is programmed
as a single item dept.
Program the dept. as a normal
dept.
8
Not clearing totals at end of
day after taking report.
Using X mode to take out
reports.
Use Z mode to take out
reports.
9
Programming is lost whenever
register is unplugged or there
is a power outage.
Bad or no batteries.
Put in new batteries.
10
Register is inoperative.
Can’t get money out of
drawer.
No power.
Pull lever underneath register
at rear.
in case of power failure
5555
If the power supply to the cash register is cut by a power failure or any other reason, simply wait for
power to be restored.The details of any ongoing transaction as well as all sales data in memory are
protected by the memory backup batteries.
· Power failure during a registration
The subtotal for items registered up to the power failure is retained in memory.You will be able to
continue with the registration when power is restored.
· Power failure during printing a read/reset report
The data already printed before fhe power failure is retained in memory.You will be able to issue a
report when power is restorted.
· Power failure during printing of a receipt and the journal Printing will resume after power is restored.A
line that was being printed when the power failure occurred is printed in full.
· Other
The power failure symbol is printed and any item that was being printed when the power failure
occurred is reprinted in full.
